Majestic Elegance Costa Mujeres – All Inclusive

Star Rating
4 out of 5
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42 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive


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    About this area

    Costa Mujeres

    Located in Costa Mujeres, Majestic Elegance Costa Mujeres – All Inclusive is on the beach. Las Americas Cancun Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mujeres Beach. Traveling with kids? Consider Delphinus Dreams, or check out an event or a game at Fernando Toro Valenzuela Stadium.

    Getting around

    • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive


    • Flavors – Garden-view buffet restaurant with a bar. Serves breakfast and lunch daily.
    • Mar House – Beachfront seafood restaurant with a bar offering seafood. Serves breakfast, lunch, and dinner daily.
    • Kabuki – Garden-view sushi bar with a bar offering Japanese cuisine. Serves dinner daily. Reservations required.
    • Bistro – Garden-view bistro with a bar. Serves dinner daily.
    • Don Jaume – Garden-view steakhouse with a bar. Serves dinner daily.

    About this property

    Majestic Elegance Costa Mujeres – All Inclusive

    Upscale property on the beach, with 12 outdoor swimming pools
    Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 570 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies and pillowtop beds are standard, as are Smart TVs with cable channels.
    Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels.
    Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Costa Mujeres property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
    12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
    The recreational activities listed below are available either on site or nearby; fees may apply.
    Guests can indulge in a pampering treatment at the property's full-service spa, Majestic Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.
    The spa is open daily.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Food and beverages

    All buffet and à la carte meals, snacks, and local beverages included

    Land activities

    Kids club

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking

    Food and drink

    All buffet and à la carte meals, snacks, and local beverages included
    7 restaurants
    6 swim-up bars and 6 bars/lounges
    Room service available

    Things to do

    12 outdoor pools
    Aerobics classes
    Children's pool
    Fitness center
    Full-service spa
    Yoga classes

    Family friendly

    12 outdoor pools
    Children's pool
    Dry cleaning service
    Free children's club



    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Tour/ticket assistance
    Wedding services

    Languages spoken


    Business services

    3 meeting rooms
    Conference center (8123 square feet of space)


    Beachfront location


    Body scrubs
    Body treatments
    Manicures and pedicures
    Spa open daily
    Turkish bath/hammam


    Smoke-free property

    Room amenities


    Air conditioning
    Blackout drapes/curtains
    Pillow-top mattress


    Bathroom (partially open)
    Free toiletries
    Hair dryer
    Jetted bathtub
    Rainfall showerhead
    Separate bathtub and shower


    49-inch Smart TV
    Cable channels

    Food and drink

    Free bottled water
    Free minibar

    Outdoor space



    Connecting rooms available
    Iron/ironing board

    Guest rating

    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Service was impeccably! Really no complaints maybe other than having speciality coffees. They had a menu at the bar but when we asked noone could make. Overall we would highly reccomend and im sure it will only get bet better with time.

    Stayed 7 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Service was excellent, Samual and Sammy at the bar and Giermo in the restaurant stood out. We knew hotel is still under construction but that wasn’t an issue. Yes - lots of little things that need to be “touched up” but overall beautiful resort. Restaurants were all very good. Premium alcohol in all bars and cold canned beer, which is so much sanitary that dirty plastic glasses (Yes - they recycle). This area is fairly remote and it takes 45 minutes to an hour to get there from hotel using standard shuttle service. Overall very happy with our stay.

    Stayed 5 nights in Jan 2020


    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    My problem was customers service which they are lacking ! Front Desk staff so many but not one is able to help ! They are human robots repeating the same sentence but no action! Madam we are sorry!!!! Is all I kept hearing from front deck to supervisor/ checking in was just as worse 😩 As his employer!!! very disappointing and such a shame because everyone else from cleaning crew to bartender to animation crew was Amazing !

    Stayed 4 nights in Jan 2020

    4/5 Good

    • Liked: Staff & service

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Amenities, property conditions & facilities

    The hotel is not ready full opening. The adult section was mixed with the family section. The rooms still have many construction details. The restaurants need improvement.

    Stayed 8 nights in Dec 2019

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