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The Royal Sands Resort & Spa All Inclusive

4.0 star property

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Balcony view
Exterior
On the beach, white sand, sun loungers, beach umbrellas
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Marlin Beach
    ‪10 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 429 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 945 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite - Two Children

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 1373 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 1373 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 945 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Beachfront

  • 429 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Premium bedding, free minibar, in-room safe, blackout drapes

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (5729)
$332 nightly
The price was $390
The price is $332 total
Total includes taxes and fees
Wyndham Alltra Cancun All Inclusive Resort

About the neighborhood

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This beach property is 0.6 mi (0.9 km) from Hotel Zone Beaches and 3.1 mi (5 km) from Gaviota Azul Beach.

What's nearby

  • Kukulcan Plaza Shopping Mall - 5 min walk - 0.3 miles
  • Marlin Beach - 11 min walk - 0.6 miles
  • Cancun Interactive Aquarium - 18 min walk - 1.0 mile
  • La Isla Shopping Mall - 18 min walk - 1.0 mile
  • Aquaworld - 2 min drive - 1.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1525 out of 2606 reviews
Rating 8 - Good. 577 out of 2606 reviews
Rating 6 - Okay. 297 out of 2606 reviews
Rating 4 - Poor. 104 out of 2606 reviews
Rating 2 - Terrible. 103 out of 2606 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ziggy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to take the family. Rooms were huge and the pool/beach area were the best!
Stayed 7 nights in Feb 2025

10/10 Excellent

Marjo-Riitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John, DUNEDIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property, Reservation dinners were excellent, as was the food from the Pool Grills, Staff was top notch!!!
Stayed 7 nights in Dec 2024

6/10 Okay

julie, burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not take the shuttle to your destination. We waited with 15 other couples over 3 hours to get a shuttle. Needless to say almost 1/2 of our day was a waisted between waiting on a shuttle and waiting for everyone else to get dropped off. Place is nice, food is good and the staff was nice. Did not receive the VIP benefits that we paid for.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Manosh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for our first time trip to Cancun,
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was in a safe area and we felt very spoiled. It had everything we needed onsite!
Stayed 4 nights in Dec 2024

10/10 Excellent

Gavyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and location were amazing.
Stayed 5 nights in Jan 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

Laura

Stayed 7 nights in Feb 2025

8/10 Good

Stephanie Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough chairs at pool and on beach. Get up early early to flag your chair. Food was good. Pool waiters were good..
Stayed 11 nights in Feb 2025

10/10 Excellent

Durand Eric

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly location
Stayed 5 nights in Feb 2025

6/10 Okay

Robert, White Bear Lake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and nice people. Stayed with friends, many for the first time. Here are some of our comments and suggestions for improvement: * The floors were slick in many places with tile flooring. Consider another cleaning agent/solvent that leaves less residue. * Start serving drinks earlier than 11 am (10 in the breakfast buffet). Many of us wanted a Bloody Mary with breakfast but if you get there before 10 am, you’re out of luck! * Everything closes down too early! 10 pm or 11:30 pm(?). This place definitely caters to the older/boomer crowd.
Stayed 5 nights in Feb 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kevin Hart

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are unbelievably clean! Very friendly staff. It is hard to complain about anything there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Richard, hazlenton

Traveled with family and small children, Traveled with partner
Liked: Staff & service, property conditions & facilities
The property was not bad but employees and managers kept pushing towards the time share and had us for hours without eating with a 3 year old trying to force us to into buying the time share. Did not like the fact that we were moved to another room and it was not as cleaned and good as the prior one. The front desk trick us saying it will be a pent house de rather than explaining exactly where we were going on the other end of the hotel away from the pool and everything. The choices of food were limited as well as the drinks. Spend over 6k for 2 kids and 2 adults and definitely was not worth it could have been better.
Stayed 6 nights in Nov 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was Amazing thank you 🙏
Stayed 7 nights in Jan 2025

4/10 Poor

Belsy

Stayed 4 nights in Jan 2025

8/10 Good

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great beach, friendly staff good food! Only complaint is lack of gathering place outdoor in the evening
Stayed 8 nights in Jan 2025

10/10 Excellent

Gislene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning
Stayed 4 nights in Feb 2025

4/10 Poor

Carmen

Traveled with family
Disliked: Staff & service, amenities
I did not like that every time we went to eat we had to give them our key card. That is BS I have been to quite a few places and the Royal Sand was my least favorite. The situation with the key card seemed to make the employees uncomfortable doing it and they were not as friendly. Needless to say I will not go there again. It also lacked activities within the place
Stayed 4 nights in Nov 2024

10/10 Excellent

Armando

Stayed 3 nights in Jan 2025

10/10 Excellent

joe, westmont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025