Fiesta Americana Condesa Cancun All Inclusive

4.5 star property

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Photo gallery for Fiesta Americana Condesa Cancun All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Property video
Outdoor banquet area
Premium Room, 2 Double Beds (with Plunge Pool) | Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪3 min walk‬
  • Delfines Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1227 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Suite (Honey Moon)

7.4 out of 10
Good
(3 reviews)
  • 645 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • 387 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

8.0 out of 10
Very good
(2 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(17 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(108 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(39 reviews)
  • 385 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(37 reviews)
  • 387 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.0 out of 10
Very good
(33 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(119 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds (with Plunge Pool)

8.6 out of 10
Excellent
(11 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(21 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • 387 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • 386 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Family Suite

  • 839 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • 839 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)
  • 387 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Fiesta Americana Condesa Cancun All Inclusive is within a 5-minute walk of Aquaworld and within a 5-minute drive of La Isla Shopping Mall. .This all-inclusive property is 2.4 mi (3.8 km) from Cinemex La Isla Cancun and 9.3 mi (14.9 km) from Puerto Cancun Marina Town Center.

What's nearby

  • Aquaworld - 3 min walk - 0.2 miles
  • Iberostar Cancun Golf Course - 16 min walk - 0.9 miles
  • Delfines Beach - 3 min drive - 2.0 miles
  • El Rey Ruins - 4 min drive - 2.4 miles
  • La Isla Shopping Mall - 5 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Coyote Loco - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬8 min walk
  • ‪Market Place - ‬7 min walk
  • ‪Rosa Negra - Cancún - ‬4 min walk

About this property

Fiesta Americana Condesa Cancun All Inclusive

Luxury property on the beach, with 2 outdoor pools
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 507 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a waterslide. Additional amenities at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Kalmia, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 3 poolside bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 21600 square feet (2007 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Kalmia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Thai Kunn - This poolside restaurant specializes in Thai cuisine and serves dinner only. Open select days.
El Mexicano - Overlooking the garden, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
San Telmo - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open select days.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mexicano
  • Kalmia
  • Rosato
  • San Telmo
  • Thai Kunn

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (21,600 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2019
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 89 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Condesa Fiesta Americana
Cancun Fiesta Americana Condesa
Fiesta All Inclusive Cancun
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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2405 out of 3861 reviews
Rating 8 - Good. 832 out of 3861 reviews
Rating 6 - Okay. 343 out of 3861 reviews
Rating 4 - Poor. 146 out of 3861 reviews
Rating 2 - Terrible. 135 out of 3861 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 6 nights in Apr 2025

10/10 Excellent

Mary Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and dining options. Also liked the quiet room with deck
Stayed 7 nights in Apr 2025

8/10 Good

Sergio, Gerber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would Prefer more dancing events and spanish music to make it feel like cancun.
Stayed 8 nights in Mar 2025

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Dana

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with our 12 month old and it was absolutely perfect! Great size hotel, plenty of meal options all times of day, really enjoyed the restaurants. Greenery around the resort is beautiful. Great pool set up. The staff are amazing and so friendly (Magda and Margarita always recognized our baby and were so welcoming). Would absolutely love to stay here again.

8/10 Good

Samuel Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience minus some extremely loud group of guys in the room above us - partied every night in the room. We called the front desk and it was taken care of.
Stayed 6 nights in Mar 2025

6/10 Okay

Sybria

Liked: Property conditions & facilities
Not a fan of the rooms. The bedding felt wet and constant wet floors. Rooms smelled old and not cleaned well. The staff barely spoke English and I couldn’t get room service unless I went down stairs to request in person. Food was ok.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maceo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Class Experience

Fiesta American Condessa offers a 1st class experience that is 100% all inclusive for everyone. The food was 2nd to none.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Balvina

Stayed 5 nights in Mar 2025

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and polite people food was great
Stayed 2 nights in Apr 2025

8/10 Good

Marwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in general was excellent except the beach very dissapointing (very narow strip and many hidden stones not that impressive or safe!)
Stayed 4 nights in Apr 2025

8/10 Good

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Brittany, Winnsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. The staff was nice and friendly. We wish it was more options for food but overall really good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jade, Parkhill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely be going back!
Stayed 5 nights in Mar 2025

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, staff & service

Just OK, wouldn’t repeat

It has a beautiful beach front with sun beds but no sun shades, no bar or food directly at the beach which I have seen in others. Sun beds by the pool already taken by 8am, you have to get up really early in order to get a decent spot. Buffet restaurant is just OK, although one day I tried a really good fried rice. No kids club, under construction I think, some entertainers in the kids pool area, but no safe space where the kids can play for a couple hours and be taken care of.
Stayed 5 nights in Mar 2025

2/10 Terrible

Cesar Adrian Breton

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful service run down property. We had one request which was to sleep together in the same bed as it was the last nights of our honey moon before flying out, we got given a room with 2 small beds. We got charged for the upgraded room without remedy, no access to anything VIP. Put me off ever staying at a fiesta Americana ever again
Stayed 1 night in Feb 2025

8/10 Good

Miles

Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Stayed 10 nights in Nov 2024

10/10 Excellent

Meagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Condesa! This was our 6th time at this resort and the service is always amazing!
Stayed 7 nights in Mar 2025

2/10 Terrible

Ebru

Traveled with family and small children
Disliked: Staff & service, amenities
Overall very poor experience, i would never go back. Even though the property is clean. We had very bad experience at check in, management did not care and gave us rooms in 2 separate buildings for me and my family. Foods is very disappointing. Specialty restaurants are not worth waiting for. Food has no taste. Had to go to buffet every night so we don’t starve. Not worth spending money for all inclusive basically. Alcohol is low cost alcohol n drinks don’t taste right, you can’t even enjoy your drinks. Go anywhere else except fiesta!
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

John Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 7 nights in Mar 2025

10/10 Excellent

Donna Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful hotel but we were not treated fairly. My son's girlfriend wore a beautiful cover-up over her bathing suit. We were told that she needed to change clothes. What bothered me was there were other ladies wearing cover ups and allowed to dine. Now id this was one of the hotel's beautiful restaurants, changing clothes would be expected. But it was a buffet.
Stayed 1 night in Mar 2025