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Iberostar Waves Paraíso Beach - All Inclusive

Property class: 4.5

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Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Exterior
Lobby
On the beach, white sand, sun loungers, beach umbrellas
Garden
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Place, Playa Paraiso Golf Course
    ‪5 min walk‬
  • Place, Paradise Beach
    ‪17 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

8.2 out of 10
Very good
(70 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.4 out of 10
Very good
(52 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

7.2 out of 10
Good
(7 reviews)
  • Beach view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

7.6 out of 10
Good
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

  • Garden view
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • Beach view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

8.6 out of 10
Excellent
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • Garden view
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • Garden view
  • 474 sq ft
  • Sleeps 1
  • 2 Double Beds

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Outdoor pool, pool umbrellas, sun loungers
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Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 1,002 reviews
Iberostar Waves Paraíso del Mar - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Iberostar Waves Paraíso Beach - All Inclusive is by the ocean, a 1-minute drive from Playa Paraiso Golf Course and 9 minutes from Maroma Beach. .This all-inclusive property is 9.4 mi (15.1 km) from Ojo de Agua Beach and 11.5 mi (18.4 km) from Puerto Morelos Beach.

What's nearby

  • Playa Paraiso Golf Course - 5 min walk - 0.3 miles
  • Paradise Beach - 17 min walk - 0.9 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Nicklaus Design Golf Course - 5 min drive - 1.1 miles
  • Maroma Beach - 8 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Alberca - Pool - Bar - ‬13 min walk
  • ‪Restaurante La Plaza - ‬8 min walk
  • ‪La Fuente -Lobby Bar - ‬7 min walk
  • ‪Star Café - ‬5 min walk

About this property

Iberostar Waves Paraíso Beach - All Inclusive

Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 424 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a nightclub and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Buffet La Plaza, one of the property's many dining establishments, which include 12 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet La Plaza - This buffet restaurant serves breakfast, lunch, and dinner.
Gourmet El Colonial - This restaurant serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Puerto - This buffet restaurant serves lunch only. Open daily.
Teppanyaki Hashiru - This restaurant serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 479 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Eric E

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, resort grounds were impressive and very welcoming, wildlife was amazing and rooms were always clean with cute towel animals or figures. Bladamir at restaurants and Caroline at pool were amazing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good overall experience!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Travis Wayne, Schuyler

Stayed 7 nights in Jan 2026

10/10 Excellent

Juan Pablo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort and made some great memories! David at the member’s beach bar really stood out—his cocktails were delicious, and he made our evenings so enjoyable. Nathali from the members' area was also wonderful. She was super attentive and really made us feel special. Omar, the concierge, went above and beyond to help us with everything we needed. All in all, the staff made our stay unforgettable. I can’t wait to go back! Highly recommend this place!
Stayed 6 nights in Jan 2026

10/10 Excellent

Alexey

Stayed 7 nights in Dec 2025

8/10 Good

Dimitar

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jan 2026

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are amazing. There is wildlife everywhere. Nice amount of food choices, and it’s all very good. The staff is very helpful and always smiling. The only negative is the resort credit. They only allow you to use the entire credit for an on-site activity if you sit through a timeshare presentation. Otherwise, you get many single-use, non-combinable vouchers for larger purchases. I blame Expedia more than the resort as it is very misleading when you purchase. That said, I would highly recommend the resort.
Stayed 4 nights in Jan 2026

10/10 Excellent

Elzbieta

Stayed 7 nights in Jan 2026

10/10 Excellent

Magdalena

Stayed 7 nights in Jan 2026

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach. Top notch food at all restaurants. Wonderful room and amenities. Appreciated the sustainability efforts of the resort. Beautifully kept grounds. All bartenders and servers were very professional, fast and knowledgeably.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained resort, many pools, beach area. The water in the pool was cold, but we enjoyed the sea. All the staffing were very welcoming and friendly. Food was good too.
Stayed 5 nights in Jan 2026

8/10 Good

Noel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights over Christmas break. Solid all inclusive if you had young kids, we wanted to stay at the Lindo, but the premium was out of whack for the season. Staff is great, amenities were well appointed and clean, lot of options for pool + beach hangs. Somewhat of a learning curve on restaurant/cabana reservations etc, but the app is helpful to communicate with guest services. Location is great, ~35mins from Cancun airport, 30 mins to PDC and ~1hr to Tulum and attractions like XelHa. Like many all inclusives, got a bit tired of the buffet options and it was impossible to get restaurant spots.Would go back and stay at a higher tier.
Stayed 5 nights in Dec 2025

6/10 Okay

Wesley Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

4/10 Poor

Arturo

Traveled with family and small children, Traveled with family
The resort is massive! (Big) Bring comfortable shoes or sandals. The room/bathroom was outdated. Beds were too small to fit two adults on one bed. They need at least a queen size bed. Pillows could’ve been a lot more fluffy. The staff were super nice. However, they all give wrong information and have you walking around the resort back and forth like dummies. The restaurant reservations are never available on the mobile app. The concierge only allowed us to do one restaurant reservation the day off. The disco is boring, the DJ allowed young ladies wearing sexy outfits to pick songs to play and were not dancing songs. Not to mention they were dancing all over him in the DJ booth. The disco offers “VIP” tables with a purchase of a Liquor bottle. The liquor is definitely low end alcohol. Captain Morgan and Jose Cuervo for tequila, just an example of what they offer. The pool or beach did not have chairs available after 10am. You definitely need to wake up early and reserve your chairs or rent a cabana in advance for an extra fee. The beach is rocky and not the prettiest beach in the riviera Maya. Big waves in December. The beer at the lobby bar smelled rotten or possibly the cups.. not sure which one it was. The Italian restaurant was under staffed and the hostess did not provide any help to the waiter by simply handing out the menus and welcoming us. Overall, I would not recommend this resort if the above is important to you. There’s many other options. Feel free to ask ?
Stayed 6 nights in Dec 2025

8/10 Good

Clayton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort was clean, staff was friendly but food was hit or miss. Drinks were very watered down and they were hit or miss as well. Plenty of activities and the beach was beautiful! Just beware of SO MANY vendors and sales people. You will have to tell the same people no multiple times.
Stayed 5 nights in Dec 2025

10/10 Excellent

Daren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible and the food was fantastic! The room was good - I found two things which weren't optimal: We had to call the front desk to have them disable the auto room power off feature(s); that system was annoying. We were watching TV and the whole room shut off because someone wasn't moving/walking around the room. Secondly, and most important, the water pressure in the shower was not very strong, at all. It would have been nice to have more water pressure than there was.
Stayed 7 nights in Dec 2025

10/10 Excellent

Leila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing experience, in this resort. Food desert and drinks were excellent, the place was clean. The resort was huge lots of activities during day and also have lots of fun in night shows. All staffs are very friendly and nice. The beach was clean and no see weeds or stink. Highly recommended.
Stayed 6 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Dec 2025

6/10 Okay

Bryan Kent

Stayed 5 nights in Dec 2025

10/10 Excellent

Volodimir

Stayed 9 nights in Dec 2025

8/10 Good

Louis James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be good to have decaffeinated coffee available in the evening. Shuttle drivers should stick to the posted 10 km limit which is plenty fast with children and old folks walking around
Stayed 7 nights in Dec 2025

6/10 Okay

Max

Traveled with family and small children, Traveled with group
Liked: Cleanliness, property conditions & facilities
Resort is clean and staff is friendly, beach is great. We found the buffet to be small compared to other places we've stayed at but the food was decent quality. The drinks made at the bars were also just okay compared to other places we've stayed at. We are a family of four with two young children and overall it was okay, but the massive resort was a bit much for little legs. Personally would not go back but nothing really negative to say.
Stayed 10 nights in Dec 2025

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were so warmly welcomed as soon as we arrived at the resort, our room was clean, the staff were so friendly the entire time, everyone was so helpful and accommodating to anything and everything we needed - The water is filtered through the entire Resort and the food was delicious with our favourite à la carte restaurants being the Mediterranean, Japanese, and Italian restaurants. We would recommend this to anyone looking for a nice relaxing vacation, with tons of activities in the resort, a close proximity to all excursions, and overall just needing to vacation away and to feel fully taken care of and relaxed at the end. We absolutely loved it!
Stayed 10 nights in Dec 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Amenities
Stayed 7 nights in Nov 2025