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Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Exterior
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Garden
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Place, Playa Paraiso Golf Course
    ‪5 min walk‬
  • Place, Paradise Beach
    ‪17 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬

Room options

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

8.4 out of 10
Very good
(68 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.2 out of 10
Very good
(50 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

7.2 out of 10
Good
(7 reviews)
  • 388 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.4 out of 10
Very good
(6 reviews)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 409 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.6 out of 10
Excellent
(13 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • 474 sq ft
  • Sleeps 1
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Iberostar Waves Paraíso Beach - All Inclusive is by the ocean, a 1-minute drive from Playa Paraiso Golf Course and 9 minutes from Maroma Beach. .This all-inclusive property is 9.4 mi (15.1 km) from Ojo de Agua Beach and 11.5 mi (18.4 km) from Puerto Morelos Beach.

What's nearby

  • Playa Paraiso Golf Course - 5 min walk - 0.3 miles
  • Paradise Beach - 17 min walk - 0.9 miles
  • Nicklaus Design Golf Course - 19 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Maroma Beach - 10 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Lobby Bar Acuarium - ‬8 min walk
  • ‪Restaurante La Plaza - ‬8 min walk
  • ‪Star Café - ‬5 min walk
  • ‪Alberca - Pool - Bar - ‬13 min walk

About this property

Iberostar Waves Paraíso Beach - All Inclusive

Luxury property on the beach, with outdoor pool
Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 424 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a nightclub and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Buffet La Plaza, one of the property's many dining establishments, which include 12 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet La Plaza - This buffet restaurant serves breakfast, lunch, and dinner.
Gourmet El Colonial - This restaurant serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Puerto - This buffet restaurant serves lunch only. Open daily.
Teppanyaki Hashiru - This restaurant serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 488 out of 1017 reviews
Rating 8 - Good. 245 out of 1017 reviews
Rating 6 - Okay. 147 out of 1017 reviews
Rating 4 - Poor. 80 out of 1017 reviews
Rating 2 - Terrible. 57 out of 1017 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Grazyna

Stayed 5 nights in May 2025

8/10 Good

Mahabat

Liked: Cleanliness
Stayed 8 nights in Oct 2025

8/10 Good

Ayagoz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

8/10 Good

Scott A

Traveled with family
Liked: Cleanliness
The property has an issue with wild Coatis. They were horrible around the pool getting into bags while swimming.
Stayed 7 nights in Oct 2025

8/10 Good

Mary Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaped property. Beach area kept clean. Wide, flat sandy beach. Staff friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super sweet and helpful, the property is beautiful, the pool is enormous and so much fun to swim. I highly recommend enjoying a drink at a swim up bar.
Stayed 4 nights in Oct 2025

8/10 Good

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rate it 4.5, the cons are small complaints. Loved the resort, we had an amazing time. Would go back again to Lindo/Maya. Pro: -Buffet food is yummy with lots of variety and guac. -Lots of night entertainment options. -Room clean and good a/c. -Lots of walking, only wait 5-10 mins for golf cart. -Beach is beautiful and clean. -1hr included Kayak/SUP, cost $20US insurance for the week -Aquafit, beach games, gym were great -Service amazing. Con: -Buffet is outside, hot and lots of mosquitos. Bring bug spray! -Book a la carte reservations on app at 7am day of or walk in restaurants could have a waitlist. -Coatis out of control, don’t feed them or eat at the beach. -There was often a mix up with buffet nights compared to app. -We did the VIP breakfast and received 50$US towards excursion, be prepared they are very pushy. A la cartes: -Smoke house: wouldn’t recommend. chicken thighs ok, desserts were good -Mediterranean: apps and dessert good -Hacienda: Really good, similar food as Mexican buffet night. -French: Must go!
Stayed 7 nights in Sep 2025

8/10 Good

Ana

Stayed 4 nights in Sep 2025

10/10 Excellent

Salman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. They should open access to bars across all resorts. Also they need to have a 24/7 bar and food service. Closing everything at 1am is diabolical. Besides everything closing at 1am my experience at this resort was exquisite.
Stayed 7 nights in Sep 2025

6/10 Okay

Kevin

Traveled with family
Liked: Amenities
Disliked: Staff & service
Buckle in for a honest review from someone who visits a lot of resorts (with the wife and one 16 year old. The property is massive. I had a 10 minute walk to the beach from my room. They have golf cart shuttles running around. A lot are nice and pick you up, a couple will run you over when you try to hitch a ride. The property grounds are a beautiful jungle setting and well maintained. I stayed at beach / del mar side (poor people side). Check in was normal, then to the "concierge" to "learn" about the property. All they want is to get you into a time share meeting. They will waste all you time until you get up a leave. The rooms are showing their age (showers are worn, leaking, tub was cracked, inches of caulk covering everything) All the restaurants are outside, Jungle mosquitos. Dinner buffet is for the mosquitos to eat you, not so you can eat the buffet. We liked the food. we mainly stayed with the buffet. Lots of bacon, eggs, guacamole, and well marinated meats. (and rabbit food) Hit or miss is the theme of this resort. Sometimes the waiters were awesome. Several times I had to get up and get my own water from the waiter stand(after waiting 10 minutes and eating half my food) Lots of entertainment and they include everyone (most of the time) They did ignore our request to join once and went out and gathered Spanish speaking families instead. nice gym. The tiers of the hotel is just petty. They won't even give you mosquito repellent unless you upgrade.
Stayed 6 nights in Sep 2025

4/10 Poor

Gary, Ft lupton

Stayed 5 nights in Sep 2025

8/10 Good

Aamir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and excellent staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Tobias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, a touch of authenticity with beautifully painted buildings. The room was very spacious and it had both AC and celeing fan, which were both so useful, but not aggressive. Walking through the jungle to get to the beach was our favourite part of the day. The food was great and the buffet was stunning, truly surprised with the quality and variety of food. There were also wild coatis and iguanas all around the property making it fun to try and spot them. Had a lovely time overall.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jhonatan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

8/10 Good

Zeljana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Izabela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite resort - beautifull property!
Stayed 10 nights in Sep 2025

2/10 Terrible

Yadir

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
My wife wasn’t admitted at the buffet, the woman in charge says to us that my wife dress a swim wear and is a lie my wife was dressed with a white pans and a white top, we go out for dinner on Sunday to Playa Del Carmen and we was able to enter to a restaurant with the same wear, we also see a man with a shirt in the restaurant and we ask for the dress code and nobody was able to show it to us, is the first time we pass by this, even customer relationship person try to cover their co-workers at the restaurant
Stayed 3 nights in Sep 2025

6/10 Okay

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, its people are friendly, and the food is delicious. The problem was with the room. On the first day, we asked to be moved, thinking the air conditioning was broken. They moved us, but the other room was the same. The engineering team came and checked, but nothing improved. In short, the heat was intense in the Mayan region, and the room gave us no relief. Also, the bed frame was very high, and we struggled to get in and out, afraid of falling. It is unfortunate because what ruined the experience was the bedroom. I do not recommend it.
Stayed 6 nights in Aug 2025

10/10 Excellent

Felipe Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Hermosa experiencia
Stayed 8 nights in Aug 2025

10/10 Excellent

Aniketbhai bhupendrakumar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Unforgettable Experience at Iberostar Waves Paraíso Beach! I recently stayed at Iberostar Waves Paraíso Beach, and I'm still pinching myself. The all-inclusive resort exceeded my expectations in every way. From the stunning beach to the exceptional service, every detail was meticulously taken care of. The rooms were luxurious and spotless, with breathtaking ocean views. The staff were warm, friendly, and attentive, making us feel like family. The food and drinks were incredible, with a wide range of options to suit every taste. We enjoyed delicious meals, refreshing cocktails, and even had a private beach dinner. The activities and amenities were endless, from snorkeling and kayaking to yoga and spa treatments. We took advantage of the resort's excellent facilities, including the water park and golf course. Overall, Iberostar Waves Paraíso Beach is a true paradise. I highly recommend it to anyone looking for a luxurious, stress-free vacation. Can't wait to return!" *Tips:* - Book an oceanfront room for stunning views. - Take advantage of the resort's activities and amenities. - Enjoy the delicious food and drinks, and don't miss the private beach dinner.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Enrique Quintero

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Golf course was in excellent condition! All around the best place I have stayed when visiting!
Stayed 4 nights in Aug 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The property is huge with a lot of walking around to do, and a lot of activities to choose from. However when the temperatures are high in Cancun the pool water becomes very hot, and it’s not enjoyable to swim in at all. Also you cannot swim in the beach due to the seaweed
Stayed 4 nights in Aug 2025