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Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

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Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Exterior
Garden
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Place, Playa Paraiso Golf Course
    ‪5 min walk‬
  • Place, Paradise Beach
    ‪17 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪1 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

8.2 out of 10
Very good
(70 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.4 out of 10
Very good
(51 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

7.2 out of 10
Good
(7 reviews)
  • Beach view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video-game console, pay movies

Premium Room

7.6 out of 10
Good
(4 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video-game console, pay movies

Premium Room (Promo)

  • Garden view
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • Beach view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.6 out of 10
Excellent
(13 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • Garden view
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

  • Garden view
  • 474 sq ft
  • Sleeps 1
  • 2 Double Beds

Similar properties

Exterior
Iberostar Waves Paraíso del Mar - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 1,000 reviews
Iberostar Waves Paraíso del Mar - All Inclusive

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Iberostar Waves Paraíso Beach - All Inclusive is by the ocean, a 1-minute drive from Playa Paraiso Golf Course and 9 minutes from Maroma Beach. .This all-inclusive property is 9.4 mi (15.1 km) from Ojo de Agua Beach and 11.5 mi (18.4 km) from Puerto Morelos Beach.

What's nearby

  • Playa Paraiso Golf Course - 5 min walk - 0.3 miles
  • Paradise Beach - 17 min walk - 0.9 miles
  • Nicklaus Design Golf Course - 19 min walk - 1.0 mile
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Maroma Beach - 7 min drive - 2.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪La Laguna - ‬3 min drive
  • ‪Lobby Bar Acuarium - ‬8 min walk
  • ‪Restaurante La Plaza - ‬8 min walk
  • ‪Alberca - Pool - Bar - ‬13 min walk
  • ‪La Fuente -Lobby Bar - ‬7 min walk

About this property

Iberostar Waves Paraíso Beach - All Inclusive

Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 424 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a nightclub and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Buffet La Plaza, one of the property's many dining establishments, which include 12 restaurants and 4 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet La Plaza - This buffet restaurant serves breakfast, lunch, and dinner.
Gourmet El Colonial - This restaurant serves dinner only. Reservations are required. Open daily.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
El Puerto - This buffet restaurant serves lunch only. Open daily.
Teppanyaki Hashiru - This restaurant serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Beach yoga
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1004 reviews
Rating 8 - Good. 243 out of 1004 reviews
Rating 6 - Okay. 145 out of 1004 reviews
Rating 4 - Poor. 79 out of 1004 reviews
Rating 2 - Terrible. 55 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Leonid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was enjoyable. Food was very good. Room was clean. All employees were very helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Carissa, clavet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Food and staff all very good. Staff is very accommodating and polite.
Stayed 7 nights in Dec 2025

10/10 Excellent

Raluca Ioana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, food was good and a
Stayed 7 nights in Nov 2025

10/10 Excellent

Eduardo Velázquez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and service provided daily
Stayed 7 nights in Nov 2025

10/10 Excellent

Margaret

Stayed 5 nights in Nov 2025

6/10 Okay

Crystal j

The food was good, rooms were ok we paid for an upgrade but come to find out the rooms are the same so that was a waste of money unless you are upgrading to the Beach. The drinks were terrible compared to other resorts we have stayed at in that area. The beach was extremely crowded and there was only one bar and the line would take you 15 min to get even a juice. There was also a line everyday if you were a little later for breakfast or dinner at the buffet. We were there by 8:30 and solid line for the main one. Good thing there was a second one we found and didn’t have to wait long cause our toddler gets impatient. Overall it was not terrible but we won’t be going back to that particular Iberostar we have stayed at many others in the area that have better drinks, no lines for food and a lot less crowded. It was a pretty resort though, I think the resort next door was probably better we went to a show over there and really enjoyed it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time at this resort and will always come back! Clean, friendly easy going. So much fun ❤️❤️
Stayed 6 nights in Nov 2025

2/10 Terrible

Ariana

Stayed 3 nights in Nov 2025

10/10 Excellent

Skye-lee Ann

Stayed 7 nights in Sep 2025

4/10 Poor

Nadiia

Stayed 7 nights in Nov 2025

8/10 Good

Katie, Pacific

Liked: Cleanliness
Stayed 6 nights in Nov 2025

10/10 Excellent

Rod

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff exceptional service
Stayed 7 nights in Nov 2025

6/10 Okay

Mary Beth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Need to have more places to exchange towels
Stayed 5 nights in Nov 2025

10/10 Excellent

Saifuldeen

Liked: Cleanliness, amenities, property conditions & facilities
I’m really impressed if huge resort stuff are coordinate front desk especially Alejandro all of them just fine clean food qualities. Good events every night go ahead and try it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Grazyna

Stayed 5 nights in May 2025

6/10 Okay

Jennifer

Stayed 6 nights in Oct 2025

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Juan

Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and beautiful resort, rooms clean, excellent service, food was awesome, would stay there again!
Stayed 4 nights in Oct 2025

8/10 Good

aswathy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pool was good. No roomservice available. No drinks/food services were offered to us. we have to go and grab everything. some staff were arrogant may be because of the language. we dont know spanish. we talked in english.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nikolay

Stayed 7 nights in Oct 2025

8/10 Good

Pedro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The app was somewhat helpful but hard to find info. Like sorting by restaurants open and which need reservation. The route function was broken If selected a venue and getting directions to there. Route function was also broken on the kiosks around the hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Jeffrey, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 5 nights in Oct 2025