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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

5.0 star property

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Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

10 restaurants, breakfast, lunch, dinner served; Pan-Asian cuisine
Garden view
Private beach, white sand, sun loungers, beach umbrellas
Terrace/patio
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Akumal Beach
    ‪9 min drive‬
  • Yal-ku Lagoon
    ‪11 min drive‬
  • Half Moon Bay
    ‪14 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪267 min drive‬

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View Quadruple

  • Ocean view
  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite Ocean View

  • Ocean view
  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 559 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Junior Suite

  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout drapes

Mini Suite

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout drapes

Mini Suite Quadruple

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout drapes

Suite Deluxe With Garden View

  • Sleeps 5
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

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About the neighborhood

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is by the ocean, within a 10-minute drive of Cenote Azul and Xpu-ha Beach. .This all-inclusive property is 5.3 mi (8.6 km) from Akumal Beach and 6.3 mi (10.2 km) from Half Moon Bay.

What's nearby

  • Xpu-ha Beach - 7 min drive - 5.3 miles
  • Akumal Beach - 9 min drive - 5.4 miles
  • Riviera Maya Golf Club - 10 min drive - 6.9 miles
  • Yal-ku Lagoon - 11 min drive - 6.7 miles
  • Half Moon Bay - 14 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 68 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min drive
  • ‪Mezcal Lobby Bar - ‬11 min walk
  • ‪Lobby Bar White Sand - ‬4 min drive
  • ‪La Hacienda - ‬2 min drive
  • ‪Restaurante Helios - ‬3 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private hot tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 934 guestrooms, featuring private hot tubs and Smart televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at The Park, one of the property's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Visit one of the 10 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
The Park - Overlooking the ocean and garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Oishii - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required. Open daily.
Butchers - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Carnal - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Siam - This restaurant specializes in Thai cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 10 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 3 poolside bars
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Carnal
  • Lima
  • Oishii
  • Relais Gourmand
  • The Park

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Ecotours
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Lazy river
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Built in 2006
  • Communal living room
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 165 reviews
Rating 8 - Good. 35 out of 165 reviews
Rating 6 - Okay. 20 out of 165 reviews
Rating 4 - Poor. 8 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa, Spring Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Sirenis has the staff ever! in guest services Karen, Juan and Erik went over and beyond to help out on a couple issues we had. not to mention the manager Edgar P. He was a million places at once. He assisted with our restaurant reservations and helped my mom out when she slipped. This team is definitely a caring and thoughtful group. we also had phenomenal service from Merwin at the Butcher restaurant. very attentive. i will be coming back in march to visit all my favorite staff! Since my last stay 3 years ago, this resort has been completely renovated and updated. The food is top notch now and there are so many fine dining options. There is tons of comfortable seating everywhere. The lobby bar makes the best espresso martinis as well. There is also a lunch at the beach daily, they cook ribeye steaks, chicken, chorizo and much more. it’s so fresh and seasoned to perfection. i could go on and on but we will be back.
Stayed 6 nights in Mar 2025

8/10 Good

Melisa

Liked: Amenities
The rooms were exactly as advertised. The staff were absolutely amazing. I would especially acknowledge Abraham who took care of any issue we had immediately (by issue, I mean our toilet didn’t flush fast/fully by American standards). He checked in with us several times a day to make sure things were perfect. The food at each restaurant was very average/mediocre and the beach was not cleaned of seaweed in a timely fashion. In any case, the staff made the overall experience feel as if guest comfort was of the utmost importance. Our group felt safe and secure throughout the stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Erin Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an ant issue that never got resolved and also the air conditioning never got the room to be cool. That could use some upgrade work. Other than those things, we loved our stay very much
Stayed 5 nights in Feb 2025

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our trip!!!! The service to start right from the front desk, to all the waiting staff - Marcelino at the Park, The Good Bar- Angelica and of course Roberto and Fernando (the concierge). All of these staff made our trip extra special. They work hard and should have recognition. We will be back next year
Stayed 8 nights in Feb 2025

6/10 Okay

Alexander

Stayed 8 nights in Nov 2024

6/10 Okay

Heidi

Liked: Cleanliness
Stayed 5 nights in Feb 2025

6/10 Okay

Gerald Ernest

Stayed 7 nights in Feb 2025

2/10 Terrible

Jared

Stayed 5 nights in Jan 2025

10/10 Excellent

Daren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, the staff is just a solid 10 out of 10. The food was great. The pools are wonderful gives you a choice of a quiet day or a party day. Pick this resort you will not be disappointed
Stayed 7 nights in Feb 2025

8/10 Good

Ty Christopher

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

8/10 Good

Gloria

Liked: Cleanliness, amenities
The resort is beautiful, the buffet’s were amazing. The people working there are very accommodating and nice. I don’t like seeing Dolphins in captivity they should be free. The Italian restaurant needs a real Italian chef not a Mexican in the kitchen and when they stop all the repairs it will be nice it seems to be at an age where things need to be redone. But over all it was a wonderful holiday
Stayed 6 nights in Feb 2025

6/10 Okay

Shahin

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food , beach and staff were great . We ask to stay in one building but my family ended up so far from each other . They gave room to my son with two young kids on third floor with no elevator working.
Stayed 7 nights in Jan 2025

8/10 Good

Sidney Alphonse

Traveled with family and small children
Liked: Cleanliness, amenities
The Beach is amazing, nestled in a cove giving gentle waves for toddlers to enjoy the ocean and the kids can easily see fish too. We enjoyed all the walking trails throughout the large property, without having other people on your heels. Lots of wildlife and birds to see too. Food was amazing, lots of options and great quality. Staff was great throughout the property too, all were very kind to our kids. The Bad -Booked a king bed, got two doubles instead. -Slept without Bed duvets for 9 out of the 10 nights. -The tub in our room only put out hot water, had to pail in cold water from the sink with the ice bucket so our kids could have baths. -There is no way to physically lock the room door from the inside. -2 Liters of drinking water per day is not enough for my family of 5. Wished they had a simple tap anywhere on the resort so we could get more drinking water when needed. Assistant Manager instructed to buy water from the convince store. We did manage to get the hotel manager to approve 5 litres of bottle water for us, but that only lasted for 2 days. -Bottled water is not provided on your last day either. -We did manage to get a 2 hour extension for check out, however they still went into our room while we were enjoying our last hours at the beach and removed our bags at the regular scheduled checkout time, and then we were locked out of room too, despite being told we had a 2 hour extension for check out. Not a single apology from the front desk.
Stayed 10 nights in Jan 2025

10/10 Excellent

William Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the Expedia hosts on site, especially Oscar. They checked in with us regularly to ensure all our needs were looked after. The on site concierges Flores and Christoffer were also extremely attentive. It was our second stay at Grand Sirenis (first was in January 2023) and the renovations to most of the common areas were impressive. We will definitely vacation there again!
Stayed 10 nights in Jan 2025

6/10 Okay

andrew

Stayed 5 nights in Jan 2025

10/10 Excellent

Hermione

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to celebrate a special birthday with 8 friends and had the BEST time. Everything about the hotel is amazing - food, facilities, staff etc. Special shout out to Oscar and Eric (guest relations) for making the trip so memorable. Can’t wait to visit again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Launie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jan 2025

6/10 Okay

Shawn

Stayed 7 nights in Jan 2025

8/10 Good

Kevon

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Many quiet and intimate areas, as well as many active areas. Good snorkeling, restaurants and buffet. I recommend the custom food stations in the buffet (omelette, pasta)! Staff are friendly polite and helpful. Don’t feel like you’re competing for palapas or pool seating. The lazy river is a definite plus. Lovely property!
Stayed 12 nights in Jan 2025

8/10 Good

Krzysztof Jacek

Traveled with family
Liked: Cleanliness
Rooms worn out and not what they advertise
Stayed 9 nights in Dec 2024

6/10 Okay

Paula

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bald headed Oscar was amazing and so very helpful. He kept his word when he said he would do something. Always a pleasure to talk to. Went the extra mile to see how things were for us. He seemed to always be able to find us. You need more Oscars!
Stayed 10 nights in Jan 2025

10/10 Excellent

suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jan 2025

2/10 Terrible

Collin

The facilities are rundown, requiting major upgrades to not look like it was last updated in 1987. The a la carte restaurants are as easy to get in to as Fort Knox on a Tuesday. Staff is nice, but not trained at all to deal with tourists simple questions, constant confusion and lack of minimal organization. The rooms and facilities are spread out over what feels like the state of texas where you might need a small plane or helicopter to get to the beach, or demystify the secret code to find the restaurants or other areas of the resort you would like to visit and utilize. Vast majority of the staff don't know themselves where certain parts of the resort are….. it was laughable and we chose to simply give up after 2-3 days as it was becoming extremely frustrating. As a frequent traveler / vacationer i HIGHLY recommend NOT staying here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 10 nights in Jan 2025