Sensira Resort & Spa Riviera Maya – All Inclusive

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Where to?

Dates

January 2026

February 2026

4 outdoor pools, free cabanas, sun loungers

Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

On private beach
Pool
Hot tub
Parking included

$347 nightly

$424 total

Total with taxes and fees

Jan 19 - Jan 20

Explore the area

KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

Place, Arrecife de Puerto Morelos National Park
‪5 min walk‬
Place, Puerto Morelos Beach
‪14 min drive‬
Place, Puerto Morelos Town Square
‪17 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪40 min drive‬

Room options

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Standard with Sea View

462 sq ft
Sea view
Sleeps 3

Double Room Standard with Sea View

Wonderful

462 sq ft
Sea view
Sleeps 4

Family Room -5 guests- Superior with Side Sea View

538 sq ft
Partial sea view
Sleeps 5

Room Superior with Sea View

581 sq ft
Sea view
Sleeps 2

Room Premium with Sea View

602 sq ft
Sea view
Sleeps 2

Agatha King

Excellent

463 sq ft
Ocean view
Sleeps 3
1 King Bed

Amber Room

Exceptional

463 sq ft
Ocean view
Sleeps 2
1 King Bed

Agatha Queen

Excellent

463 sq ft
Ocean view
Sleeps 4
2 Queen Beds

Sapphire Room

Very good

538 sq ft
Ocean view
Sleeps 5
1 King Bed and 1 Twin Bunk Bed

Sapphire, 2 Bedrooms

Wonderful

807 sq ft
2 bedrooms
Partial ocean view
Sleeps 7
1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

Ruby Suite

Exceptional

624 sq ft
Ocean view
Sleeps 2
1 King Bed

Amber 2 Queen beds

Exceptional

Ocean view
Sleeps 3
2 Queen Beds

Similar properties

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Pool
Hot tub
All inclusive
Spa

$450 nightly

Jan 18 - Jan 19

Total with taxes and fees

On the beach, beach cabanas, sun loungers, beach umbrellas

Pool
Breakfast included
All inclusive
Spa

$416 nightly

Jan 20 - Jan 21

Total with taxes and fees

About the neighborhood

Puerto Morelos

With a stay at Sensira Resort & Spa Riviera Maya – All Inclusive in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive hotel is 8.5 mi (13.7 km) from Moon Palace Golf Club and 17.1 mi (27.5 km) from Iberostar Cancun Golf Course.

What's nearby

Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
Puerto Morelos Beach - 14 min drive - 4.0 miles
Ojo de Agua Beach - 17 min drive - 5.7 miles
Puerto Morelos Town Square - 17 min drive - 6.0 miles
Moon Palace Golf Club - 27 min drive - 9.9 miles

Getting around

Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

‪Le Chique - ‬7 min drive
‪Preferred Club Bar - ‬7 min drive
‪Frank & Lola's Italian Trattoria - ‬6 min drive
‪Spoon - ‬7 min drive
Lobby Bar

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury hotel on the beach, with 4 outdoor pools

Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Make yourself at home in one of the 359 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

For lunch or dinner, stop by La Pergola, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 6771 square feet (629 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Galerie Des Sens
La Finca de Ana
La Pergola
La Tentazione
Rodeo Grill

Things to do

24-hour gym
4 outdoor pools
Air hockey
Arcade/game room
Billiards/pool table
Children's pool
Concerts/live shows
Foosball table
Free children's club
Free water park
Full-service spa
Games
Hot tub
Mini golf
Nightclub
Outdoor tennis court
Playground
Rock climbing
Shopping
Table tennis
TV in common areas
Waterslide
Yoga classes
Ziplining

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Mini golf
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
3 meeting rooms
Computer station
Conference center (6,771 square feet of space)

Outdoors

Free pool cabanas
On a private beach
Pool loungers

Full-service spa

9 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Ballroom
Banquet hall
Built in 2020
Fireplace in lobby
Reception hall
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

43-inch flat-screen TV with cable channels
iPod dock

Food and drink

Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Electrical adapters
Free local calls
Iron/ironing board
Laptop-compatible safe
Mobile key entry
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 3.79 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa

Sensira Resort Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive Hotel

Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

4/10 Poor

Morayma

Traveled with family

Oct 15, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No regresaria por segunda ves 👎

Stayed 5 nights in Sep 2025

4/10 Poor

James

Oct 14, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 8 nights in Sep 2025

10/10 Excellent

Salomé

Oct 9, 2025

Stayed 5 nights in Sep 2025

6/10 Okay

Shaneka

Traveled with family

Oct 5, 2025

Liked: Cleanliness

This property was advertised as a 5 star all-inclusive hotel. The road getting to the hotel was bumpy. The moment you arrive you will smell the seaweeds and the ocean; they try to mask the smell with air fresheners which works in most of the areas. I was surprised at how limited English the workers spoke, I travel to Mexico at least twice a year and most 5star hotels have bilingual workers especially the first impression staff (front desk spoke no English). The food at the buffet was the same EVERY SINGLE DAY; breakfast, lunch and dinner nothing changed on the menu and often time it was the same food they just covered up and reuse. We were there for 7 days! The power went out every night they would use a generator on the premises because of this only one elevator seemed to work. There were a few days where the cable went out as well so there was no tv for about 3-4 days (daytime it was fine but at nights when we are in the room trying to relax it became a problem). The zipline was broken so kids couldn’t use it. The basketball court was in horrible condition. Room service didn’t clean our room for 2 days which is when I decided to say something to management. They apologize and I can honestly say they made things right. Room was being cleaned daily, they fixed the number on our door because it was missing a digit, before we left we say men working on the zipline (not sure if it got completed). The pools were clean and cabanas were free. My daughter also loved the kids club.

Stayed 6 nights in Sep 2025

6/10 Okay

Travis

Oct 4, 2025

Stayed 7 nights in Sep 2025

10/10 Excellent

Maria

Oct 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2025

2/10 Terrible

Yohannes

Oct 2, 2025

Stayed 4 nights in Sep 2025

6/10 Okay

Isaias

Traveled with family

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities

Lo Bueno Las instalaciones del hotel son impresionantes. Todo muy limpio, habitaciones muy cómodas… Muchas atracciones y entretenimiento para niños. Las bebidas del bar son muy buenas!!! Lo Malo La Comida del buffet es muy poco variada y no es de la mejor calidad, entiendo que era temporada baja pero deben mejorarla pues es una pena que con tan buenas instalaciones tengan una propuesta gastronómica tan limitada. Los restaurantes a la carta no impresionan, el snack de la playa fue lo único bueno en cuanto a la comida. El aguachile es excelente!!! Lo Mejor El entrenamiento y el servicio son clase aparte… EXCELENTE!!! El entrenamiento es Super!!! Especialmente el señor de animación Angel Calzada, no pude irme del hotel sin preguntarle su nombre pues realmente ANGEL ES EL ALMA DEL HOTEL!!!”” El servicio que recibimos de parte de la Señora Karina ( por si me confundí con su nombre recuerdo que ella usa lentes y tiene pelo negro) en el buffet principal en horario de desayuno y almuerzo fue uno de los mejores que hemos recibido!!!

Stayed 3 nights in Sep 2025

2/10 Terrible

Anya

Traveled with family and small children, Traveled with family

Oct 1, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worst experience ever. We were a family of 7 (4 kids and 3 adults) Upon checking in - we saw that the kids pool area is closed for renovation and they tried saying that they have an extra area in the pool for kids. This was not the case. There was no where mentioned when we were booking that they were renovating. In the pool the steps are not noticeable and my kids hurt their feet and shins multiple times giving them bruises and bleeding into the pool. The smell the from the ocean was absolutely awful!!! It’s was like rotten eggs with sulfur combined. They don’t bother at all cleaning the seaweed. The ocean water was just brown and honestly really looked like an oil spill or something. The smell extended into the room - my family got sick within the first hour of being there. Kids started to puke. The room had a water leak that left a puddle in our room and you can see mold growing in the corners. Called to have someone come fix it, no one came. The rooms need major renovations!!! Dinner options are very limited - like 2 restaurants and you have to reservations. As you can imagine, you can’t make reservations on your first night. It’s very overpriced for such a poor quality of this resort. The manager was avoiding us and didn’t want to fix anything at all, was told that he was in a meeting, but we saw him eating in the Buffett. Was promised a refund but that didn’t happen. We have been to multiple resorts - this was the worst service and quality ever.

Stayed 7 nights in Jun 2025

10/10 Excellent

Rosmery

Traveled with family

Sep 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

None

Stayed 4 nights in Sep 2025

8/10 Good

Martin

Traveled with family and small children

Sep 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

stinking Beach

Stayed 3 nights in Sep 2025

8/10 Good

John J

Traveled with family

Sep 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The stay overall was very good. The staff was great and always friendly and helpful. They would go out of their way to get you whatever they could. The facilities they have are good, the restaurants are good as well. The pools are great and the kids look is also a great place to allow the little ones to play. It's a bit off the beaten path and a smaller resort. Nothing is exceptional but nothing was bad either. The room was clean and had a nice view. The beach was basically unusable with the sargassum and the water wasn't clear or great looking. Not their fault as this was a very bad season for sargassum and they did a decent job at trying to keep it clean. Overall very pleased.

Stayed 6 nights in Sep 2025

10/10 Excellent

HOUSSEIN mohammad, DEARBORN

Sep 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Absolutely loved this resort. First time and will be returning. 5 night 6 day stay and we felt like we could definitely have stayed more and not got bored. Soo many activities for the kids to do. It’s a good sized resort furthest thing from you will be a 7 minute walk. Not too big nor too small. Kids had a blast and always something to do. Coffee was great. (Virgin) drinks were great! A heady amount of vegetarian options available. The gym was well equipped for any of your workout needs. Samantha lead a rebounding class and BOY was it challenging. Zenia lead Zumba and we worked up a sweat! Rained for a day during our stay and we didn’t feel it because of all the other activities available. Kids club did a fantastic job at keeping the kids occupied. Haven’t even returned home and I had to get this review in. Such a great experience 10 out of 10.

Stayed 5 nights in Sep 2025

10/10 Excellent

Maritza

Traveled with family and small children, Traveled with partner

Sep 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great however there was sargassum in the beach so we were unable to get in . The food was amazing and the staff very friendly and helpful

Stayed 6 nights in Sep 2025

6/10 Okay

Marco

Sep 25, 2025

Liked: Staff & service

Disliked: Cleanliness

Beach

Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa Garcia

Traveled with family and small children

Sep 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

fue muy conveniente para mi estancia, el kids club le encanto a mi hijo y el cafe expresso estaba delicioso, ademas que me atendieron muy amables todo. Asi que aunque habia mucho sargazo y no se podia disfrutar el mar, disfrutamos la estancia. GRACIAS

Stayed 4 nights in Aug 2025

8/10 Good

Shanae

Traveled with family and small children

Sep 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Resort is family friendly - loved the kids play area and she yoga/gym by the disco club. Staff played a role in this. Hotel is amazingly clean. It rained and it still stayed clean as staff was available round the clock. Even while dining they are actively cleaning. You make a mess, they sweep the floors, re-arrange your table - you name it. Less than 30 minutes drive from the airport. They don’t provide a shuttle service with the package but there’s a separate service offered by Amstar that operates out of the hotel lobby that can be provided - I found this very helpful for the round trip to and from airport and for excursions. It makes you feel safe. They are on time with airport shuttle and tours. The hotel staff even helped to ensure you get on the right shuttle back to the airport. Restaurants: They have a main buffet - everyday service. Their Mexican themed night was great. Otherwise, the buffet is mainly the same with a few changes to some proteins, but protein, fruits, cheeses, breads, yogurt, cereal, smoothies - freshly done on spot, ice cream, liquor, juices, tea and other sides are all available! They have three main restaurants otherwise to choose from - another Mexican specialty, Steakhouse & Italian. I must add, IVAN from the Steakhouse was so warm - he made the service experience amazing! Offered great food and drink options to choose from. He understands how you want your steak. Conversational and helped to take photos. There’s a tea house on site too!

Stayed 3 nights in Sep 2025

10/10 Excellent

FNU

Traveled with family and small children

Sep 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kids friendly

Stayed 6 nights in Sep 2025

8/10 Good

Jennifer

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our butlers Joao and Humberto did an awesome job! Clean room and excellent staff. Food was not good first few days but last few days was excellent. My husband was in love with the fried calamari. We had a tropical storm during our which was no fun for our stay but I’m sure it’s beautiful if you have the sunshine.

Stayed 5 nights in Sep 2025

8/10 Good

Dina

Traveled with family and small children

Sep 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly. Great pool choices. Overall clean.

Stayed 5 nights in Sep 2025

8/10 Good

Emma

Traveled with family and small children

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was very clean and the staff was friendly! Great pools, good food! I would recommend this resort to a family looking for a great holiday.

Stayed 3 nights in Sep 2025

2/10 Terrible

Young ho

Sep 15, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

nothing to enjoy

Stayed 6 nights in Sep 2025

10/10 Excellent

shameeka

Traveled with family

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is wonderful for families. They cater to children of all ages. They even have a cinema that plays different movies everyday. The only down side, it is in Spanish with English subtitles. The staff are exceptional and helpful. The food was ok. They also have adult only sections if you want to be excluded from the children at the hotel. Beat experience ever. Would definitely go back.

Stayed 3 nights in Sep 2025

10/10 Excellent

Randal

Sep 13, 2025

Stayed 4 nights in Aug 2025

8/10 Good

Yaroslav

Traveled with family

Sep 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect

Stayed 10 nights in Sep 2025

Top picks

Hotels

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Packages

Sensira Resort & Spa Riviera Maya – All Inclusive

Choose dates to view prices

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Room Standard with Sea View

Room Standard with Sea View

View all photos for Double Room Standard with Sea View

Double Room Standard with Sea View

View all photos for Family Room -5 guests- Superior with Side Sea View

Family Room -5 guests- Superior with Side Sea View

View all photos for Room Superior with Sea View

Room Superior with Sea View

View all photos for Room Premium with Sea View

Room Premium with Sea View

View all photos for Agatha King

Agatha King

View all photos for Amber Room

Amber Room

View all photos for Agatha Queen

Agatha Queen

View all photos for Sapphire Room

Sapphire Room

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms

View all photos for Ruby Suite

Ruby Suite

View all photos for Amber 2 Queen beds

Amber 2 Queen beds

Similar properties

Dreams Riviera Cancun Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

All inclusive details

Awards and affiliations

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

We should mention

Property is also known as

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

Very Good

8.8/10

8.8/10