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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

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4 outdoor pools, free cabanas, sun loungers
4 outdoor pools, free cabanas, sun loungers
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
Breakfast, lunch, dinner served; international cuisine
Ruby Suite | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Hot tub
  • Parking included
$423
$346 nightly
$423 total
Total with taxes and fees
Mar 21 - Mar 22

Explore the area

View in a map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room Standard with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 462 sq ft
  • Sleeps 4

View all photos for Family Room -5 guests- Superior with Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Family Room -5 guests- Superior with Side Sea View

  • Partial sea view
  • 538 sq ft
  • Sleeps 5

View all photos for Room Superior with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Superior with Sea View

  • Sea view
  • 581 sq ft
  • Sleeps 2

View all photos for Room Premium with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Premium with Sea View

  • Sea view
  • 602 sq ft
  • Sleeps 2

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

8.8 out of 10
Excellent
(132 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Room

View from room

Amber Room

9.2 out of 10
Wonderful
(40 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

8.4 out of 10
Very good
(175 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

8.0 out of 10
Very good
(62 reviews)
  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • Partial ocean view
  • 807 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

9.8 out of 10
Exceptional
(22 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Aerial view
Dreams Puerto Morelos Resort & Spa - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
3.9 out of 5, Good, 1,353 reviews
$318 nightly
The price is $389
Mar 10 - Mar 11
Total with taxes and fees
Dreams Puerto Morelos Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

With a stay at Sensira Resort & Spa Riviera Maya – All Inclusive in Puerto Morelos, you'll be within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. .This all-inclusive hotel is 8.5 mi (13.7 km) from Moon Palace Golf Club and 17.5 mi (28.1 km) from Delfines Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
  • Puerto Morelos Beach - 14 min drive - 6.8 miles
  • Moon Palace Golf Club - 16 min drive - 10.1 miles
  • Ojo de Agua Beach - 17 min drive - 8.3 miles
  • Puerto Morelos Town Square - 17 min drive - 8.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Le Chique - ‬7 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Frank & Lola's Italian Trattoria - ‬6 min drive
  • Lobby Bar
  • ‪Mojito Bar - ‬7 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 359 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Pergola, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This hotel has 6771 square feet (629 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Rock climbing
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes
  • Ziplining

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,771 square feet of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1130 out of 2191 reviews
Rating 8 - Good. 518 out of 2191 reviews
Rating 6 - Okay. 262 out of 2191 reviews
Rating 4 - Poor. 135 out of 2191 reviews
Rating 2 - Terrible. 146 out of 2191 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean rooms, staff very friendly!
Stayed 6 nights in Nov 2025

10/10 Excellent

Nathan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time at this resort. Great experience all around. Helpful and friendly staff. Great rooms. Good food. We’re already planning our 3rd trip
Stayed 7 nights in Nov 2025

6/10 Okay

Charles

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Pros: clean, comfortable beds, friendly staff, good drink options, great pool and activity for kids Cons: location, expensive to get in and out of resort literally in the middle of nowhere, ran out of food at buffet and specialty dining restaurants, everything closes early and sometimes before posted closing time, no way to get food after 11 pm except room service where the charge was $10 USD each time. The beach was underwhelming but not the resorts fault. They tried to clean everyday. Overall not a bad experience but would not come again.
Stayed 6 nights in Nov 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a variety of restaurant and entertainment options. Enjoyed my stay. One reception staff was not very helpful though when an issue of noise coming from above my room was reported.
Stayed 2 nights in Nov 2025

6/10 Okay

Jasmine

Stayed 12 nights in Nov 2025

10/10 Excellent

Alonna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Loved it
Stayed 7 nights in Nov 2025

10/10 Excellent

Anish Kumar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, especially Laura from Concierge, Sandy from front desk and Service Staff, Frensesco, Jacob, David.
Stayed 7 nights in Nov 2025

8/10 Good

Shana, Bridgeton

Stayed 3 nights in Nov 2025

8/10 Good

SEUNG CHUL

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room ia clean and big. Staff all so nice. Fish taco is delicious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong winds rained on and off staff working on the Hot tub but very relaxing but I like it also the show were excellent we enjoyed alot 👍
Stayed 4 nights in Nov 2025

6/10 Okay

Carol-Ann

Traveled with family and small children
4 out of our 9 days our room was not cleaned. We were left without towels in our room many times or not enough for the people in our room. They seemed understaffed. No one tending to swim up bar ever, always had to get out and walk around to get a drink. We were offered a complimentary hydrotherapy session at the spa due to the lack of consistency in our room being cleaned. When we went the cold plunge pool had a filthy film on the top of it and we couldn’t use it and the Hot tub was cold. When we reported this they said they would turn up the heat but that would take 40 min which would be the end of our session. It just seemed like a lot of excuses all the time.
Stayed 9 nights in Nov 2025

8/10 Good

Yanick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort, clean, safe, with good food ! The water was the biggest disappointment ( dirty brown water with seeweeds particules…)but it’s not the resort’s fault !! Service was great in general, the only thing that bothered me was begging for bottles of water as they were not always available. We felt super safe at the resorts, plenty of activities for the adults and the kids. The pool entertainment and the evening shows were great ! Had a great time !!
Stayed 7 nights in Nov 2025

10/10 Excellent

Edward, LITTLETON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2025

8/10 Good

David

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great food and drinks, lots to do for kids.
Stayed 3 nights in Nov 2025

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness, staff & service
The room is good, but it doesn't have any view, the hotel made a construction that obstructed all the view to the ocean. The food is really good for breakfast, for lunch and dinner wasn't good. The restaurants for dinner we prefer the grill, but the service was very regular.
Stayed 6 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Esmeralda

Stayed 5 nights in Nov 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were excellent
Stayed 5 nights in Nov 2025

8/10 Good

Robinder

Traveled with family
Liked: Cleanliness, property conditions & facilities
Cleanliness, staff were friendly, the resteraunts and buffet were good. The trampoline park was really fun for the kids.
Stayed 7 nights in Oct 2025

8/10 Good

Kole, Fort Dodge

Traveled with family
Service was above expectation. Food was great, restaurants were all pretty good. The atmosphere was a little lacking as the place was not very busy. The beach was pretty dismal, kind of dirty and not well maintained. Things seemed to need some updates. I probably would not go back but hit all the areas we needed for some family fun.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mihail Ivanov

Stayed 8 nights in Oct 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing. Everything was great. Our butler's Rafael and Humberto were the best ever!!
Stayed 11 nights in Oct 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

FELICIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort for families with kids. The hotel receptionist Sandy was very accommodating, helpful and friendly. We arrived at the hotel super and she suggested activities we could do before the room was ready. Overall such a nice all inclusive resort. We definitely got value for our money. All the staff are nice and always ready to help. Thank you and we would be back again.
Stayed 5 nights in Oct 2025