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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

View from property
Reception
Interior detail
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
The current price is $541
$443 nightly
$541 total
Total with taxes and fees
Jun 17 - Jun 18

Explore the area

View in a map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite Double

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

View all photos for Ocean View Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(57 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Ocean Front Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite Double

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite King

9.6 out of 10
Exceptional
(83 reviews)
  • Ocean view
  • 656 sq ft
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Ocean Front Luxury Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Luxury Suite King

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 764 sq ft
  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Presidential Suite

  • Ocean view
  • 1334 sq ft
  • Sleeps 2

View all photos for Ocean View Swim Up Suite King

Ocean View Swim Up Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Swim Up Suite King

8.8 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 850 sq ft
  • Sleeps 2

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Double

9.0 out of 10
Wonderful
(16 reviews)
  • 656 sq ft
  • Sleeps 4

View all photos for Junior Suite King

Junior Suite King | Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite King

9.0 out of 10
Wonderful
(17 reviews)
  • 656 sq ft
  • Sleeps 2

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About the neighborhood

Cancun

With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. .This beach property is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles
  • Isla Dorada - 16 min walk - 0.9 miles
  • Cancun Interactive Aquarium - 16 min walk - 0.9 miles
  • Hotel Zone Beaches - 6 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪El Mirador - ‬10 min walk
  • ‪Snack Grand Park - ‬9 min walk
  • ‪Flor De Sal - ‬9 min walk
  • ‪Bubba Gump Shrimp Co. - ‬1 min walk
  • ‪Tacos Villanos - ‬7 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a hot tub. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This property has 6781 square feet (630 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
La Adelita Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Asiana - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Maria Marie - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Punta Vista - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Spice - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hyatt Zilara Cancun - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asiana
  • La Adelita Cantina
  • Maria Marie
  • Punta Vista
  • Spice

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (6,781 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1198 out of 1543 reviews
Rating 8 - Good. 215 out of 1543 reviews
Rating 6 - Okay. 65 out of 1543 reviews
Rating 4 - Poor. 27 out of 1543 reviews
Rating 2 - Terrible. 38 out of 1543 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karen Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful especially our Butlers Omar, David and Migiel. Room was very clean and maid service was great. Restaurant options were very good as well as the outside areas by the pools were convenient for pool goers.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Leidy Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, delicious food, amazing staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Amenities
Excellent resort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ryan Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a excellent resort.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for vacation with all inclusive.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and great location
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Meline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel nice beach and the stuff where very friendly
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Beautiful location and was a great stay! Staff was the friendliest!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jasamine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brenda Baker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff excellent!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

christa

Liked: Amenities
The beach was amazing and the service was top notch. The spa was also incredible!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Joelle Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food - great shows - staff was amazing
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

KYOUNG JU

Liked: Cleanliness, staff & service, property conditions & facilities
Great! A resort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing so was the food! close to the cancun airport a plus!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the PERFECT hotel...LOVED everything about it!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alexzandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST RESORT EVER, staff was very helpful and I enjoyed the amenities!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, looking forward to my next stay after renovations!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort, food, staff, beach
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Hae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options and food are excellent and the staff are courteous and friendly!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, enjoying our stay.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Engelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, dining, beach and the staf very very friendly.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, excellent food, wonderful service, and fabulous yoga and gym facilities.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities and service and food top notch. Highly recommend and will be out go to place in Cancun.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Fantastic staff. Fantastic hotel.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were amazing and we enjoy the convinced of the location. This is our 2nd stay at this resort!
Stayed 3 nights in Mar 2025