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Grand Palladium Kantenah Resort & Spa All Inclusive

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

A resort with a large pool, palm trees, and a beach view.
Property video
A resort with thatched-roof buildings, a clear pool, and lush greenery.
A beach with clear turquoise waters, a sandy shore lined with palm trees, and a row of beach chairs and umbrellas.
A spacious lobby with a central water feature, seating areas, and a thatched ceiling.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Parking included
The current price is $259
$214 nightly
$259 total
Total with taxes and fees
Sep 11 - Sep 12

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬

Room options

View all photos for Junior Suite Garden View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Junior Suite Garden View

8.4 out of 10
Very good
(70 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with View

  • 398 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with View

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Junior with View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with View

  • 398 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Junior Suite Single Use Garden View

A hotel room with a sofa, a bed, a glass-top table, a mirror, and a desk with a lamp.

Junior Suite Single Use Garden View

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 398 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Garden View

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Garden View

9.4 out of 10
Exceptional
(26 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim-up

9.4 out of 10
Exceptional
(30 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

9.0 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Swim-up Single Use

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim-up Single Use

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Junior Suite Vista al Jardin Single Use

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Vista al Jardin Single Use

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

6 outdoor pools, pool umbrellas
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 300 reviews
$404 nightly
The price is $489
Sep 1 - Sep 2
Total with taxes and fees
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

About the neighborhood

Kantenah

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Puerto Aventuras Marina and Akumal Beach. .This all-inclusive property is 12.6 mi (20.3 km) from Xel-Há Park.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 4.9 miles
  • Cenote Cristalino - 6 min drive - 5.1 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles
  • Xpu-ha Beach - 7 min drive - 5.1 miles
  • Puerto Aventuras Marina - 9 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Capri - ‬8 min drive
  • ‪Tropical Buffet - ‬8 min drive
  • ‪Tokyo - ‬7 min drive
  • ‪Strikers Sports Bar - ‬7 min drive
  • ‪Carey Lobby Bar - ‬9 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 252 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 707 out of 1037 reviews
Rating 8 - Good. 195 out of 1037 reviews
Rating 6 - Okay. 66 out of 1037 reviews
Rating 4 - Poor. 36 out of 1037 reviews
Rating 2 - Terrible. 33 out of 1037 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, clean, nice stuff, beautiful resort
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Thomas Adam Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, food was excellent and varied. The property around the sea looked tired; but we stayed in the new buildings overlooking the pool, and it was excellent
Stayed 10 nights in May 2026
Verified review

8/10 Good

Gjon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and pool were very clean.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating - plenty to do for the kids - excellent pools and access to other resorts on property
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Akhilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raul our concierge was great and made our stay really good. We had an awesome time
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a lot of amenities for families.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, Alfredo at the sand castle bar was great.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Graydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very nice pools and grounds. Only downside was small beach and minimal effort to remove seaweed.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort for a family with kids! Clean rooms, friendly staff, great food, various entertainment!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful, well kept, clean resort. We enjoyed how large the resort was as it felt like a lot to explore.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are great and the family select pool and area was amazing the staff was so friendly to our son. Rooms were updated and very clean and again the staff is just amazing.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ramdev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice pools, great property
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family Selection was great for kids!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool areas were amazing excellent for families of all ages, phenomenal staff. Everything was absolutely incredible made for a trip of a lifetime for our family!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was nice
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lyudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is huge and clean, a lot of activities for kids.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jean Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were amazing and very clean. The staff was incredibly friendly and our hotel room was great. The beds must have been updated in the Kantenah building as they were so comfortable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Shelly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only concern for us was the seaweed on the beach but not much they can do about that. We have an amazing trip. People were fantastic!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Ignacio Guerra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, excelente servicio.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful beach, good food, great hospitality and professionalism from staff
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience for our whole family. All the pools and restaurants were great and the staff were kind and helpful all around. Family select butlers like Daniel and Julio made reservations and logistics easy and were a great help.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cesar

Overall great resort, room clean, food great and shows were amazing.
Stayed 5 nights in Feb 2026