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Grand Palladium Kantenah Resort & Spa All Inclusive

Property class: 5 and above

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Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

A resort with a large pool, palm trees, and a beach view.
Property video
A resort with thatched-roof buildings, a clear pool, and lush greenery.
A beach with clear turquoise waters, a sandy shore lined with palm trees, and a row of beach chairs and umbrellas.
A wooden deck with thatched-roof structures, surrounded by greenery and palm trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is $240
$198 nightly
$240 total
Total with taxes and fees
Oct 13 - Oct 14

Explore the area

View in a map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Junior Suite

8.4 out of 10
Very good
(71 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior with View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with curtains.

Suite Junior with View

  • 398 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Junior with View

Room

Suite Junior with View

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior with View

Room

Suite Junior with View

  • 398 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Junior Suite Single Use

A hotel room with a sofa, a bed, a glass-top table, a mirror, and a desk with a lamp.

Junior Suite Single Use

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 398 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite

9.4 out of 10
Exceptional
(26 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out

9.4 out of 10
Exceptional
(30 reviews)
  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

9.0 out of 10
Wonderful
(8 reviews)
  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Single Use

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out Single Use

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Single Use

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Single Use

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim Out Beachfront

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Swim Out Beachfront Single

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

A clear blue pool with lounge chairs and umbrellas, surrounded by palm trees.
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.5 out of 5, Wonderful, 306 reviews
$389 nightly
The price is $471
Oct 9 - Oct 10
Total with taxes and fees
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

About the neighborhood

Kantenah

Located in Kantenah, Grand Palladium Kantenah Resort & Spa All Inclusive is by the sea, within a 10-minute drive of Puerto Aventuras Marina and Akumal Beach.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 4.9 miles
  • Cenote Cristalino - 6 min drive - 5.1 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles
  • Xpu-ha Beach - 7 min drive - 5.1 miles
  • Puerto Aventuras Marina - 9 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 71 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Churchill Bar - ‬2 min walk
  • ‪Arrecifes - ‬5 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 252 individually decorated guestrooms, featuring indoor private hot tubs and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor pools, you can spend some time at the private beach.
When you are in need of a refreshing drink, visit the beach bar or one of 2 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Grand Palladium Kantenah Resort & Spa All Inclusive has 3 restaurants on site.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1002 reviews
Rating 8 - Good. 185 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family location spot. We felt safe the entire time and our kids were able to explore.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, All staff was amazing and super family friendly.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and food was pretty good. Loved how large the pool was and room service.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a huge paradise The buffet food was amazing, so many options The pools are clean and big The rooms are so spacious/clean and eveyone gave us such a great service Highly recommend this Hotel Very family friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I enjoyed our stay at grand palladium, they staff was amazing and our butlers Luis & Max were awesome at our family selection swim up room. Definitely will come back again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful choice if you're looking for resort but still want nature. Surrounded by jungle and animals thriving on the beautiful land.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, clean, nice stuff, beautiful resort
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful niece
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and pool were very clean.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with your family. Lots of sports and activity options. Pools were fun and refreshing. Food was very good and drinks plentiful!!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, food was excellent and varied. The property around the sea looked tired; but we stayed in the new buildings overlooking the pool, and it was excellent
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with a lot of amenities for families.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely accommodating - plenty to do for the kids - excellent pools and access to other resorts on property
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, Alfredo at the sand castle bar was great.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort for a family with kids! Clean rooms, friendly staff, great food, various entertainment!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful, well kept, clean resort. We enjoyed how large the resort was as it felt like a lot to explore.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was useless , a lots of seaweed , everything else was grand !
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice pools, great property
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raul our concierge was great and made our stay really good. We had an awesome time
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are great and the family select pool and area was amazing the staff was so friendly to our son. Rooms were updated and very clean and again the staff is just amazing.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pool areas were amazing excellent for families of all ages, phenomenal staff. Everything was absolutely incredible made for a trip of a lifetime for our family!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was nice
Stayed 4 nights in Feb 2026