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Emporio Cancun Optional All Inclusive

4.0 star property

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Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sports bar
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
$269
$218 nightly
$269 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.2 out of 10
Very good
(50 reviews)
  • Resort view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • Resort view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(110 reviews)
  • Ocean view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

8.4 out of 10
Very good
(37 reviews)
  • Sea view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(30 reviews)
  • Sea view
  • 428 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(17 reviews)
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Partial Sea View

  • 376 sq ft
  • Sleeps 4

View all photos for Super Saver Non Refundable

Super Saver Non Refundable | In-room safe, iron/ironing board, WiFi, bed sheets

Super Saver Non Refundable

9.6 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, WiFi, bed sheets

Room Standard

  • 365 sq ft
  • Sleeps 4

View all photos for Room Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Premium with Ocean View

  • 376 sq ft
  • Sleeps 4

View all photos for Room Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Beach View

  • 376 sq ft
  • Sleeps 4

View all photos for Suite Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe with Beach View

  • 430 sq ft
  • Sleeps 3

View all photos for Suite Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

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About the neighborhood

Cancun

With a stay at Emporio Cancun Optional All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Iberostar Cancun Golf Course and Delfines Beach. .This beach resort is 2.8 mi (4.5 km) from La Isla Shopping Mall and 12.4 mi (20 km) from Moon Palace Golf Club.
View more Resorts in CancunOpens in a new window

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 4 min walk - 0.3 miles
  • Oasis Arena - 11 min walk - 0.6 miles
  • Delfines Beach - 16 min walk - 0.8 miles
  • Aquaworld - 17 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Bahia Rodizzio - ‬4 min walk
  • ‪Piña Colada - ‬5 min walk
  • ‪Flama - ‬3 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Light House - ‬14 min walk

About this property

Emporio Cancun Optional All Inclusive

On beach with 3 outdoor pools, near Iberostar Cancun Golf Course
Emporio Cancun Optional All Inclusive offers 545 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 545 air-conditioned guestrooms. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and coffee/tea makers.
Dip into one of the 3 outdoor pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. This resort also features wireless internet access (surcharge), concierge services, and an arcade/game room.
Enjoy international cuisine at CúA Culinary Artisans, one of the resort's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This resort has 8288 square feet (770 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.

All inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 545 for adults and MXN 370 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 9:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1115 out of 2273 reviews
Rating 8 - Good. 487 out of 2273 reviews
Rating 6 - Okay. 305 out of 2273 reviews
Rating 4 - Poor. 155 out of 2273 reviews
Rating 2 - Terrible. 211 out of 2273 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jamie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this resort! The staff was genuinely friendly and attentive, making us feel welcomed from the moment we arrived. The beach area and property are absolutely beautiful, providing stunning views and a relaxing atmosphere. Even though one pool was under renovation and there was some ongoing construction, it didn’t affect our overall experience. The food was delicious, with a variety of new options available daily, which kept our meals interesting and enjoyable. We also did quite a bit of walking, which I personally enjoyed, though I realize it may not be for everyone. What stood out most was the positive vibe and accepting attitude that everyone had. It’s a place to relax, have fun, and make new friends — life's too short to nitpick over every little detail. If you're looking for a resort with a great ambiance, friendly people, and a laid-back feel, I definitely recommend this place. We left with great memories and a renewed sense of enjoyment.
Stayed 5 nights in Dec 2025

2/10 Terrible

Christi Alejandra, Houston

Stayed 3 nights in Oct 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy bonita habitación, la vista al mar le suma puntos porque se ve una vista hermosa desde el balcón. El staff es muy amable y están para ayudarte en lo que necesites. La comida del buffet de desayunos es muy rica.
Stayed 5 nights in Oct 2025

8/10 Good

Veronica

Stayed 5 nights in Oct 2025

6/10 Okay

Leah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes the property a little like a maze but beautiful views, beach, pool, bars, and restaurants. The food was really good. We ate at the buffet decent options. dislikes all inclusive still have to sign receipts for stuff that’s included. Waste of paper. If you come in early which most people do all inclusive doesn’t start until 3. Only water provided in room no other drinks. Not a lot of staff just guest services speak English. Not a requirement we are in Mexico just an observation. Activities were a little weak.
Stayed 2 nights in Oct 2025

8/10 Good

Mayara Domingues

Traveled with family and small children
Liked: Cleanliness, amenities
The room was clean, but the coffee maker was broken and rusty, the drawers opened by themselves, the bed was comfortable, and the food was wonderful. Staff amazing
Stayed 4 nights in Oct 2025

4/10 Poor

Yandry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No es todo incluido es Híbrido , lo que quiere decir que debes de pagar extra para incluir la comida y bebidas, a nosotros nos salió 500 extra aparte de los 2000 de la reserva por un fin de semana , la diversión de noche Nula es súper aburrido a las 11:30 cerró todo y bye bye
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, super fun bar area, and really good food!! We had such a wonderful time!!! I highly recommend and we will definitely be going back!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Gilbert, deer park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice had a great week
Stayed 3 nights in Sep 2025

8/10 Good

Olorunfemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Jeraldin Taveras de la

Liked: Staff & service
Was so goog
Stayed 3 nights in Oct 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
We love the Balcony and the safety but also the Breakfast Buffet
Stayed 7 nights in Oct 2025

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views , great staff , excellent food!
Stayed 4 nights in Oct 2025

8/10 Good

mayra

Liked: Cleanliness, staff & service, property conditions & facilities
I chose the Emporio becauseuse it was near the Airport and the beachfront. I only stayed for 3 days and the staff were very good great service!
Stayed 2 nights in Oct 2025

2/10 Terrible

Lally

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended this place at all. Nothing is worth it.
Stayed 3 nights in Sep 2025

4/10 Poor

Yendirid

Traveled with group
Disliked: Cleanliness, amenities
Es muy bueno para ir con familia pero para actividades para aldutos después de las 6:00 de la tarde estará aburrido también se me perdieron unos lentes y no supieron dar respuesta ni por las cámaras
Stayed 3 nights in Oct 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very clean, amazing room service, beautiful views
Stayed 3 nights in Oct 2025

8/10 Good

Damilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Haoli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great
Stayed 2 nights in Oct 2025

8/10 Good

Marisol

Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge, Hawthorne

Stayed 5 nights in Oct 2025

10/10 Excellent

Stacey

Stayed 4 nights in Sep 2025

8/10 Good

Ann

Stayed 1 night in Sep 2025

10/10 Excellent

Rafael Juarez

Stayed 2 nights in Oct 2025