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Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Property video
Preferred Club Ocean Front Bridal Suite | 1 bedroom, free minibar, in-room safe, desk
Preferred Club Ocean Front Bridal Suite | View from room
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪3 min walk‬
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds | 1 bedroom, free minibar, in-room safe, desk

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical View Double

1 bedroom, free minibar, in-room safe, desk

Premium Deluxe Tropical View Double

8.6 out of 10
Excellent
(21 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club with Plunge Pool King Bed

1 bedroom, free minibar, in-room safe, desk

Preferred Club with Plunge Pool King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Double

1 bedroom, free minibar, in-room safe, desk

Premium Deluxe Double

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View & Pool Front King Bed

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front Presidential Suite

  • 2885 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Preferred Club Ocean View King Bed

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 427 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • 676 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds | 1 bedroom, free minibar, in-room safe, desk

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe King

1 bedroom, free minibar, in-room safe, desk

Premium Deluxe King

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean View Double Beds

1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 443 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front Governor Suite

  • 1572 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Deluxe Ocean View Double Beds

1 bedroom, free minibar, in-room safe, desk

Premium Deluxe Ocean View Double Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Deluxe Tropical King

1 bedroom, free minibar, in-room safe, desk

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(17 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe with Plunge Pool King Bed

1 bedroom, free minibar, in-room safe, desk

Premium Deluxe with Plunge Pool King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed | 1 bedroom, free minibar, in-room safe, desk

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Tropical View King

1 bedroom, free minibar, in-room safe, desk

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms (Preferred Club)

1 bedroom, free minibar, in-room safe, desk

Family Suite, Connecting Rooms (Preferred Club)

  • 890 sq ft
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Premium

1 bedroom, free minibar, in-room safe, desk

Family Suite Premium

  • 890 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds | 1 bedroom, free minibar, in-room safe, desk

Preferred Club Ocean View & Pool Front Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Dreams Jade Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.3 out of 5, Excellent, (1262)
$346 nightly
The price was $533
The price is $346 total
Total with taxes and fees
Dreams Jade Resort & Spa - All Inclusive

About the neighborhood

Puerto Morelos

When you stay at Dreams Riviera Cancun Resort & Spa - All Inclusive in Puerto Morelos, you'll be on the beach, a 1-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10.2 mi (16.5 km) from Moon Palace Golf Club and 14.4 mi (23.2 km) from Maroma Beach.

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.2 miles
  • Ojo de Agua Beach - 3 min drive - 1.8 miles
  • Crococun Zoo - 4 min drive - 2.0 miles
  • Puerto Morelos Town Square - 4 min drive - 2.0 miles
  • Petempich Bay - 13 min drive - 3.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬1 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Sensai - ‬4 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 486 guestrooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 6 bars/lounges, or 2 beach bars.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 748 out of 1257 reviews
Rating 8 - Good. 256 out of 1257 reviews
Rating 6 - Okay. 148 out of 1257 reviews
Rating 4 - Poor. 48 out of 1257 reviews
Rating 2 - Terrible. 57 out of 1257 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Crystal

Liked: Property conditions & facilities
It was an okay resort
Stayed 3 nights in Apr 2025

6/10 Okay

Karan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not great
Stayed 6 nights in Mar 2025

2/10 Terrible

Cassie

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay here again if they paid me to stay! Overpriced for a crappy place
Stayed 5 nights in Mar 2025

6/10 Okay

Sina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
was expecting much more....i would try a newer resort that offers more for that price
Stayed 7 nights in Mar 2025

10/10 Excellent

Saad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility, great amenities for the family and friendly staff - would highly recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time ever staying at a resort.From the second I checked in at dreams riviera resort I felt so welcomed and everyone was very respectful and super welcoming.Best resort ever. I will be 100% staying at this resort again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lennys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi estancia fue perfecta todo fue positivo el personal increible, german y julietta del lobby y las chicas el club de niños, laura, gio,tami y lou, mi estancia fue simplemente perfecta.
Stayed 6 nights in Mar 2025

10/10 Excellent

Karmen, Corona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee that was offered with breakfast needs to be improved in all restaurants. It tested as tap water was used and had test to it.
Stayed 5 nights in Mar 2025

10/10 Excellent

Travys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for a week at the end of March 2025. We were more than impressed and couldn’t think of anything negative to say about our experience. The staff are exceptional, the dining is amazing with plenty of dine in options as well. We had a room with a plunge pool and it was an excellent way to wind down after spending the morning/afternoon at the main pools/pool bar. We also utilized their spa and had an excellent massage and a truly tranquil and relaxing experience. Overall a fantastic time and we are looking forward to our next vacation which will most likely be spent at another Dreams resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Liane Cadenas

Stayed 6 nights in Mar 2025

8/10 Good

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities
Very good night life.
Stayed 4 nights in Mar 2025

8/10 Good

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great trip!

We had a great trip! Pros: staff was great, resort is beautiful, entertainment was really good, food was delicious Cons: lots of seaweed on the beach, the pool chairs fill up fast, we couldn't find recycling bins
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Stayed 9 nights in Mar 2025

10/10 Excellent

Leyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Isabel, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at this property was excellent. Every time I called the front desk to request something for the room they would bring it immediately. The personnel in general were super friendly and Clever and Enrique at the lobby bar remembered everyone’s names. We were there for a wedding! Very nice experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiancé and I enjoyed our stay! The staff was absolutely wonderful and so accommodating. We really enjoyed Oceana for lunch (shrimp tacos), Seaside for dinner, and the French restaurant. We were luckily upgraded for free to preferred club but did not find it very different/worth it. We had a plunge pool that got shade most of the day so likely wouldn’t book that again as it was freezing. As 2 adults, if you are looking for a quiet, kid free vacation, this is not your place (especially during spring break), but overall would go back again if I had kids!
Stayed 6 nights in Mar 2025

10/10 Excellent

Eddie Philipzyk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches and 10/10 service. Excellent food and good shows!
Stayed 5 nights in Mar 2025

8/10 Good

Mellissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, activities fun, staff extremely friendly and the rooms could use updating and some soundproofing but the beds were very comfy.
Stayed 3 nights in Mar 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a good si
Stayed 7 nights in Mar 2025

10/10 Excellent

FATIMA

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! Staff are friendly! Wish there were more pool selections and the beach was swimmable, otherwise, we had a great time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Beautiful, beach wasn’t the best because of seaweed but all together it was perfect!
Stayed 5 nights in Mar 2025

4/10 Poor

Robbie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My initial impression was that the this hotel is amazing, feels like you walked into a tropical paradise. Friendly staff. The rooms were amazing and everything is clean. The bad parts, no reservations at most restaurants. The only thing I could reserve was the Hibachi table at the Asian restaurant but that through an app the day before. My 5 year old daughter had an accident at the property, went on a stage to meet characters, me and my wife went on stage with our 3 kids. The staff asked one of us to get off the stage, said only one parent is allowed. I was not sure of this reasoning, did not argue thinking they would take precautions. My daughter falls off stage and breaks her arm bone.
Stayed 5 nights in Mar 2025

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but service by staff service / attitude needs improvement overall
Stayed 3 nights in Mar 2025