Moon Palace Cancun - All Inclusive

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Where to?

Dates

July 2025

August 2025

Relax by the central pool or one of the smaller pools surrounded by lush greenery and palm trees.

Enjoy a sophisticated dining experience in our elegant space, surrounded by abstract art and comfortable seating.

Relax by the resort's central pool surrounded by sun loungers and umbrellas, with the ocean views in the background.

Superior Governor Ocean Front Suite - King Size Bed | 2 bedrooms, premium bedding, down comforters, memory foam beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
All inclusive

Explore the area

Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

Xoximilco
‪10 min walk‬
Moon Palace Golf Club
‪16 min walk‬
Riviera Cancun Golf Resort
‪10 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪9 min drive‬

Room options

Superior Honeymoon Suite - King Size Bed

Very good

484 sq ft
Partial sea view
Sleeps 2
1 King Bed

2 bedrooms, premium bedding, down comforters, memory foam beds

Superior Deluxe Garden View

484 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Superior Governor Ocean Front Suite - King Size Bed

1196 sq ft
Ocean view
Sleeps 4
1 King Bed

Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free

969 sq ft
Golf view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

Good

484 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Governor Suite - King Size Bed

Exceptional

969 sq ft
Ocean view
Sleeps 4
1 King Bed

Superior Junior Suite Golf Course - Kids & Teens Free

Exceptional

411 sq ft
Golf view
Sleeps 2
1 King Bed

Swim Up Suite Garden View - Kids & Teens Free

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

484 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

Good

Sleeps 4
1 King Bed OR 2 Double Beds

Superior Family Suite Garden View - Kids & Teens Free

Very good

969 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

969 sq ft
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Room Standard with Partial Sea View

Partial sea view
Sleeps 4
2 Double Beds

Suite Superior with Golf Course View

Golf view
Sleeps 6
2 Double Beds and 1 King Bed

Family Suite -6 guests- with Garden View

Sleeps 6
1 King Bed and 2 Double Beds

Room Premium with Partial Sea View

Partial sea view
Sleeps 2
1 King Bed

Suite Master with Side Sea View

Partial sea view
Sleeps 4
1 King Bed and 2 Twin Beds

Suite Presidential with Sea View

Sea view
Sleeps 6
1 King Bed and 2 Queen Beds

Room Luxury

Sleeps 4
2 Double Beds

Room Standard with Garden View

Sleeps 4
2 Double Beds

Suite Junior with Garden View

Sleeps 2
1 King Bed

Quadruple Room Superior with Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Relax by the pool surrounded by lush palm trees and a clear sky.

On private beach
Pool
Breakfast included
All inclusive

$833 nightly

Total with taxes and fees

About the neighborhood

Cancun

Located in Cancun, Moon Palace Cancun - All Inclusive is by the ocean, a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. .This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.

What's nearby

Xoximilco - 10 min walk - 0.5 miles
Moon Palace Golf Club - 16 min walk - 0.9 miles
Ventura Park Cancun - 10 min drive - 7.2 miles
Riviera Cancun Golf Resort - 10 min drive - 4.6 miles
Delfines Beach - 19 min drive - 12.9 miles

Getting around

Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

‪Lobby Bar - ‬8 min drive
‪Grand Lobby Bar - ‬6 min drive
‪Grand Central Buffet - ‬8 min drive
‪Momo teppanyaki Resturant - ‬8 min drive
‪The Grill - ‬9 min drive

About this property

Moon Palace Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor pools

Moon Palace Cancun - All Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 9 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

A complimentary manager's reception is offered each day.

Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.

Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.

Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities

Miniature golf

Soccer

Volleyball

Kids club

Lessons/classes/games

Aerobics

Bartending

Dancing

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Free uncovered valet parking on site

Food and drink

11 bars/lounges
16 restaurants
2 coffee shops/cafes
9 swim-up bars
A poolside bar
Coffee and tea in common areas
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Agra
Los Caporales
Momo Teppanyaki
Riviera Maya
Trattoria

Things to do

2 outdoor tennis courts
27-hole golf course
7 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free beach club
Free children's club
Full-service spa
Games
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Gym
Karaoke
Kayaking
Mini golf
Nightclub
Pilates classes
Playground
Pro golf shop
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Water sports equipment
Waterslide
Windsurfing

Family friendly

7 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Marina
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

36 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible shuttle
Elevator (78 inch wide door)
Front entrance ramp
Handrails in stairways (24 inches high)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

16 buildings
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Renovated entire property - January 2020
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch smart TV with cable/satellite channels
Pay movies

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in time starts at 3 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the spa

Property is also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Moon Palace Cancun - All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

DAWN

Traveled with family

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice property for Spring Break. Dining options and food was the best I’ve ever had for an all exclusive.

Stayed 6 nights in Mar 2025

4/10 Poor

Jenna

Traveled with family

Apr 14, 2025

Disliked: Staff & service

Constantly being sold the timeshare experience, and we both got food poisoning. The property is big and beautiful but the staff just doesn’t seem super helpful. Our room wasn’t ready until 5 pm and I tried using the app to know when it was ready, but I never received a message and the chat was super unhelpful. We had to go to the front desk to check to see if our room was ready which from the pool is quite a trek. Overall we’ve decided we won’t be back. Too sales motivated.

Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah Elizabeth

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We took our family of 4 (kids 10 and 12 years old) for a week vacation. This property was nothing short of amazing! The staff was wonderful and always gave great service. The access to the beach was easy and close to the property, and the beach itself was wonderful. The beach staff did a terrific job of trying to keep the seaweed at bay the best they could. The pool area is huge and they have activities throughout the day which created a lot of fun. Our VIP concierge, Juan, was wonderful as well. He ensured that our trip was great, and we had everything we needed. The room was comfortable, and they all come with a hammock on the back patio. The food was all good, however you have to make reservations early for the restaurants. We stayed at the Sunrise location, but we had full access to the sister property Nizuc next door which was pretty cool. We took a day and ventured to Playa del Carmen and Cozumel, and we had access to the Palace in Playa del Carmen as well. I highly recommend this property for all ages! A couple of days on the beach, they had a volleyball tournament for high school aged students. They offer so much to do for anyone looking to do a bit more than just sit on the beach. We will definitely be visiting again!

Stayed 5 nights in Mar 2025

8/10 Good

Arlinda

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bartender Jose inside the lobby bar was the best part of the experience ! He made drinks to perfection and was very friendly and helpful. Give him a raise and promotion !

Stayed 4 nights in Apr 2025

10/10 Excellent

Ivan

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Traveled with group, Traveled with family

Apr 13, 2025

Disliked: Staff & service

The pool was like a gross, grease trap from all the tanning products and security was way too aggressive

Stayed 5 nights in Mar 2025

10/10 Excellent

Sarika

Traveled with family and small children, Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort and its staff went above and beyond to ensure that my kids and I had an amazing first vacation together. It was so safe! The staff were extremely professional but also human. They were truthful, respectful but lively and fun. The food was AMAZING! The pools were so entertaining but peaceful at the same time. All facilities were so clean and for someone like me who pays close attention to cleanliness this resort/room/grounds were emasculate. So happy to choose Moon Palace for our stay.

Stayed 6 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was good but not exceptional

Stayed 5 nights in Mar 2025

10/10 Excellent

Kenis

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay!! Great service.

Stayed 3 nights in Mar 2025

10/10 Excellent

Lorna

Apr 11, 2025

Stayed 6 nights in Mar 2025

6/10 Okay

Rae Hosok

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked food option and pools were big. Most staff were trained well to treat customers. Very kind. What most upset me was 90 minutes promotion speech in order to get Grand 1day pass. Beware when you check in. After you check in, there are staff waiting behind checking in area. They are kind, but they don’t really explain what you have to suffer in order to get 1 day pass for Grand Moon Palace. I wanted to try new facility for my son which Grand have water park. Instead of 90minutes, it actually took us 3hours. Definitely ruined our half of the day. Don’t get me wrong. Staff are very nice. It’s just feel like Moon Palace corporation is pushing just too much for the customers. If you are willing to spend half day and get pass for the Grand, it will be great to use Water park. I did not try restaurants at Grand cause sunrise have variety of good restaurants as well. Besides that, our family really enjoyed at Moon Palace Sunrise.

Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family vacation

Lots of activities and things to do for our kids (ages 4, 6, 8). Everyone has a really good time. We really enjoyed the food, I have a food allergy and all of the all inclusives ice been to they were the best at dealing with it. We would definitely go back to a palace resort.

Stayed 10 nights in Mar 2025

6/10 Okay

JIADI

Traveled with group, Traveled with family

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Monica helped my family and my friend's family in the Lobby after check in, She is nice person, but I did not received my $80 USD credit that she promised us (I went for the interview at The GRAND). Not happy with it, feel like being deceived, because seems no one is help me in the lobby.

Stayed 4 nights in Mar 2025

4/10 Poor

Yumaira

Traveled with family

Apr 10, 2025

Disliked: Staff & service, amenities

We booked Moon Palace resort for 5 nights. Their website makes you believe that there are 3 hotels which you can visit and enjoy all the amenities freely. That’s not the case. Well, there are 3 hotels: Sunrise (where we stayed), Nizuk and the Grand. With sunrise stay, you may be able to visit and enjoy the restaurants/pool at Nizuk. For the Grand, you either have to be a member or get a day pass. We just really wanted to go to the water park, so we decided to sit down and talk to them. Now, getting that day pass. These people harass you to join them in a presentation of 90minutes plus. They take you to The Grand and this is where they try to sell you their packages to become members. We refused their membership and were given the day pass to the Grand. Our experience was not good. We were receiving phone calls from them at 8:00 am EVERYDAY and through the day. I wouldn’t answer the phone anymore. They were telling us to meet them downstairs so we can go to the presentation. We told them that we were not interested and they kept insisting. We just wanted to be left alone so we can do our own thing. I had the map, the app on my phone. We had our own plans and didn’t need anyone else to plan for us. Let me tell you about their pool restrictions. They have selected areas (nicer areas) for the members only. Those areas were basically empty, not even occupied. If you stepped a foot in there, you were told that you couldn’t be in there. Ocean front and pool not well maintained.

Stayed 5 nights in Apr 2025

10/10 Excellent

steven

Apr 10, 2025

Liked: Cleanliness

Stayed 8 nights in Mar 2025

10/10 Excellent

Rajvir Singh

Apr 9, 2025

Liked: Cleanliness, property conditions & facilities

Excellent

Stayed 4 nights in Apr 2025

8/10 Good

Majid

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2025

10/10 Excellent

Carlos, Calgary

Traveled with family

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place, good food, staff was amazing, you cant complain about this place

Stayed 1 night in Apr 2025

4/10 Poor

charity, Colbert

Traveled with partner

Apr 8, 2025

Liked: Cleanliness, staff & service

It was not up to palace standards

Stayed 3 nights in Mar 2025

8/10 Good

Kenje, Naperville

Traveled with group, Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a clean room with a nice view. Staff was very friendly. Food was good (never bad, never amazing). Pool is huge with a lot of space. Usually lines for food, drinks so be prepared to wait. Very safe, had all amenities you could want. It just might have been too big for us. Overall positive, can’t complain.

Stayed 7 nights in Mar 2025

6/10 Okay

JASON Todd

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities

Beach was but as the pictures show We were only able to book to restaurants that took reservations during our seven day stay Rooms are very small, and had 2 double beds as well as a hut tub. Would have preferred a couch with a hide a bed

Stayed 6 nights in Mar 2025

6/10 Okay

Melissa Dawn

Traveled with family

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

positives- lots to do for any age, staff very friendly, pool is amazing. We did not see any advantage to the vip- my room the sam as others- small- hard to get reservations for dinner and spa (was a busy week), its hard to walk places for older people (had grandparents with us) would not recommend for them. would not recommend going to a meeting- did spend a day at the grand- beautiful but our friends stayed there and there kids spent more time at sunrise pool. wish there were restaurants that you could eat outside- had been to moon place 20 years ago and had lots of outside eating places- italian restaurant and momos the best- beach not great- may be time of year- not many swimming in ocean during our visit-

Stayed 4 nights in Apr 2025

10/10 Excellent

Pablo Ramon Chibas, Miami

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2025

2/10 Terrible

Irina

Traveled with family

Apr 7, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible experience

Stayed 10 nights in Mar 2025

4/10 Poor

Jose fernando Marquez

Apr 7, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Apr 2025

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Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

View all photos for Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

Superior Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

View all photos for Room Standard with Partial Sea View

Room Standard with Partial Sea View

View all photos for Suite Superior with Golf Course View

Suite Superior with Golf Course View

View all photos for Family Suite -6 guests- with Garden View

Family Suite -6 guests- with Garden View

View all photos for Room Premium with Partial Sea View

Room Premium with Partial Sea View

View all photos for Suite Master with Side Sea View

Suite Master with Side Sea View

View all photos for Suite Presidential with Sea View

Suite Presidential with Sea View

View all photos for Room Luxury

Room Luxury

View all photos for Room Standard with Garden View

Room Standard with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Quadruple Room Superior with Sea View

Quadruple Room Superior with Sea View

Similar properties

Moon Palace The Grand Cancun - All-inclusive

Moon Palace The Grand Cancun - All-inclusive

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Moon Palace Cancun - All Inclusive

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Family friendly