Moon Palace Cancún - All Inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

• All buffet and à la carte meals, snacks, and beverages included
• 24-hour room service
• In-room minibar (all beverages included)
• In-room liquor dispensers
• Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

• Kayaking
• Sailing
• Snorkeling

• Bicycling
• Fitness facilities
• Miniature golf
• Soccer
• Tennis
• Tennis lessons
• Volleyball

• Aerobics
• Bartending
• Dancing
• Pilates
• Water fitness
• Yoga

Kids' club

• Supervised activities for children between 4 and 12 years old

Entertainment

• Onsite live performances
• Theme parties

Not included

• Golf green fees
• Use of golf equipment
• Motorized water sports
• Sailboats
• Scuba-diving certification
• Scuba-diving excursions
• Scuba-diving lessons
• Windsurfing equipment
• Surcharge for premium food items
• Airport transfers
• Childcare
• Laundry/dry cleaning services
• Spa/beauty facilities and services
• Activities and services offered by independent operators
• Offsite tours
• Transportation to offsite activities

• Kayaking included
• Sailing included
• Taxes included
• 24-hour room service
• Buffet and à la carte dining
• Airport transfers not included
• Fitness facilities included
• Tennis included
• Water fitness classes/lessons included
• Volleyball included
• Laundry/dry cleaning services not included
• Soccer (football) included
• Childcare not included
• Scuba diving excursions not included
• Scuba diving certification not included
• Motorized water sports not included
• All available beverages included
• Golf green fees not included
• Use of golf equipment not included
• Bicycling included
• Spa/beauty facilities and services not included
• Activities/services from independent operators not included
• Miniature golf included
• Transportation to offsite activities not included
• Offsite tours not included
• Scuba diving lessons not included
• Windsurfing equipment not included
• Yoga classes/lessons included
• Sailboats not included
• Pilates classes/lessons included
• Aerobics classes/lessons included
• Dancing classes/lessons included
• Bartending classes/lessons included
• Gratuities included
• Additional gratuities accepted
• All food and beverages included
• Surcharge for premium food items
• Minibar (all beverages included)
• Tennis lessons included
• In-room liquor dispensers
• Meals and drinks at companion properties included
• All non-motorized water sports included
• Onsite live performances included
• All land activities, and recreational facilities and equipment included
• Theme parties included
• Snorkeling included

Moon Palace Cancún - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Moon Palace Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 10 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the property's 14 restaurants and guests can grab coffee at one of the 3 coffee shops/cafés. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 poolside bars and 9 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking and valet parking are available on site. A total renovation of this property was completed in January 2015.

Moon Palace Cancún - All Inclusive is a smoke-free property.

• Waterslide
• Number of outdoor pools - 10
• Elevator
• Fitness facilities
• 24-hour front desk
• Business center
• Turkish bath/Hammam
• Porter/bellhop
• Express check-out
• Free self parking
• Dry cleaning/laundry service
• Free valet parking
• Luggage storage
• Hair salon
• ATM/banking
• Concierge services
• Conference center
• Shopping on site
• Pool umbrellas
• Outdoor tennis courts - 2
• Total number of rooms - 2058
• Number of floors - 3
• Number of buildings/towers - 16
• Airport transportation (surcharge)
• Golf course on site
• Tennis on site
• Rooftop terrace
• Number of bars/lounges - 9
• Number of poolside bars - 5
• Full-service spa
• Swim-up bar
• Beach umbrellas
• Billiards or pool table
• Spa treatment room(s)
• Grocery/convenience store
• Beach cabanas (surcharge)
• Tours/ticket assistance
• Meeting rooms
• Pool cabanas (surcharge)
• Beach sun loungers
• Steam room
• Pool sun loungers
• Free WiFi
• Sauna
• Babysitting or childcare (surcharge)
• Children's club (free)
• Number of coffee shops/cafes - 3
• Smoke-free property
• Nightclub
• Supervised childcare/activities (free)
• Children's pool
• Spa services on site
• Free long-term parking
• Wheelchair accessible – no
• Number of restaurants - 14
• Banquet hall
• Laundry facilities
• Beach towels
• 24-hour fitness facilities
• Arcade/game room
• Wedding services
• Garden
• Multilingual staff
• Free newspapers in lobby

• Number of outdoor pools - 10
• Children's pool
• Waterslide
• Supervised childcare/activities (free)
• Free WiFi
• Outdoor tennis courts - 2
• Children's club (free)
• Grocery/convenience store
• Laundry facilities
• Babysitting or childcare (surcharge)
• In-room childcare (surcharge)
• Arcade/game room
• Playground on site
• Miniature golf on site

Moon Palace Cancún - All Inclusive offers 2058 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 42-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

• Air conditioning
• Minibar
• Coffee/tea maker
• Daily housekeeping
• Phone
• Turndown service
• Free bottled water
• Towels provided
• Linens provided
• Free local calls
• Bathrobes
• Free toiletries
• Hair dryer
• Iron/ironing board
• Smart TV
• Free long-distance calls
• Jetted bathtub
• In-room safe (laptop compatible)
• Television
• Satellite TV service
• Room service (24 hours)
• Free WiFi
• Bidet
• Blackout drapes/curtains
• In-room childcare (surcharge)
• Desk
• Slippers
• Pay movies
• Separate bathtub and shower
• Balcony

Tratoria - Onsite restaurant. Reservations are required.

24-hour room service is available.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

• Pilates classes on site
• Playground on site
• Golf driving range on site
• Miniature golf on site
• Golf lessons on site
• Golfing on site
• Fitness classes on site
• Basketball on site
• Tennis lessons on site
• Volleyball on site
• Beach volleyball on site
• Yoga classes/instruction on site

Awe- Spa has 39 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

• Number of treatment rooms 39
• Manicures and pedicures
• Body wraps
• Body treatments
• Body scrubs
• Facial treatments
• Aromatherapy treatments
• Hydrotherapy treatments
• Hot stone massage
• Deep tissue massage
• Swedish massage
• Sauna in spa
• Spa tub in spa
• Steam room in spa
• Reflexology
• Sports massage
• Detoxification wrap
• Massages

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

• Roll-in shower
• In-room accessibility