Moon Palace Cancun - All-Inclusive

Property class: 5 and above

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Photo gallery for Moon Palace Cancun - All-Inclusive

A resort with a large swimming pool, beach access, and multiple buildings.
Property video
A modern living room with a large sofa, a coffee table, and a TV on a wall. There is a view of the ocean through large windows.
An outdoor patio with tables and chairs, umbrellas, and a view of a pool and beach.
A modern hotel room with a dining area, a seating area with a view of the ocean, and a balcony with a view of the sea.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
The current price is $379
$309 nightly
$379 total
Total with taxes and fees
Oct 13 - Oct 14

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Place, Grand Outlet Riviera Maya
    ‪9 min walk‬
  • Place, Xoximilco
    ‪10 min walk‬
  • Place, Moon Palace Golf Club
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Swim Up Suite

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Superior Two Bedroom Presidential Suite

  • Sea view
  • 1798 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Suite Golf Course View

  • Golf view
  • 928 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Three-Bedroom Villa with Golf Course View

  • Golf view
  • 1380 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(14 reviews)
  • Garden view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(216 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.4 out of 10
Good
(85 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Located in Cancun, Moon Palace Cancun - All-Inclusive is by the ocean, a 3-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. .This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Archaeological Zone.

What's nearby

  • Grand Outlet Riviera Maya - 9 min walk - 0.5 miles
  • Xoximilco - 10 min walk - 0.5 miles
  • Moon Palace Golf Club - 11 min walk - 0.6 miles
  • Riviera Cancun Golf Resort - 11 min drive - 4.3 miles
  • Delfines Beach - 22 min drive - 12.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Digit Bar - ‬13 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Aroma Café - ‬14 min drive
  • ‪Boulangerie - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor pools. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Asian cuisine at Momo Teppanyaki, one of the property's 16 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 3 swim-up bars. A complimentary buffet breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities

Miniature golf

Soccer

Volleyball

Kids club

Lessons/classes/games

Aerobics

Bartending

Dancing

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily
  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Agra
  • Los Caporales
  • Momo Teppanyaki
  • Riviera Maya
  • Trattoria

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 5 outdoor pickleball courts
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 16 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.03 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-000963/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Moon Palace Cancun - All-Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1705 out of 3103 reviews
Rating 8 - Good. 619 out of 3103 reviews
Rating 6 - Okay. 386 out of 3103 reviews
Rating 4 - Poor. 185 out of 3103 reviews
Rating 2 - Terrible. 208 out of 3103 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Layren Leal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice staff our stay was excellent
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, we had a great time
Stayed 8 nights in May 2026
Verified review

8/10 Good

Rajendra

Liked: Staff & service, amenities, property conditions & facilities
It was a good hotel to stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Chandni Nisar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, arcade and pools kids activities were fun
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Elizebeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the families with kids.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful property
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great service
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, family friendly, lots of activities to do.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most better hotel I recommend.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Iswarya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience and very well maintained property. Definitely recommend for families . It was safe and very good food .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sugavaneswaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except the marketing for future visits, overall the place, food and staff are good.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing overall. The restaurants were great, the staff were accommodating and the pool was perfect! I would definitely recommend to families looking for a fun and relaxing vacation.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Rajesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing Beach, other than this i had excellent stay the Moon palace.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Pool was great and so much to do for all ages
Stayed 4 nights in May 2026
Verified review

8/10 Good

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

JI YOUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Gains

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for young kids
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Hayat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from our 5th stay at Moon Palace, and it continues to be one of our favorite family vacation spots. The staff, food, amenities, and overall atmosphere keep us coming back year after year. We always leave with great memories and can’t wait for our next visit.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and warm!!
Stayed 6 nights in May 2026
Verified review

8/10 Good

Addam Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always helpful and very pleasant
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Kim Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, will go again
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Danyer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family. You have everything in one place.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Juan Raymundo Olivares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, room service was good. All inclusive food was great as well. Very friendly staff. Close to Cancun airport took us 20mins.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Hamid Khalil

Family friendly good food
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Varun Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice amenities, great food and service
Stayed 4 nights in Mar 2026