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Moon Palace Cancun - All-Inclusive

Property class: 5 and above

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Photo gallery for Moon Palace Cancun - All-Inclusive

A resort with a large swimming pool, beach access, and multiple buildings.
Property video
A modern hotel room with a dining area, a seating area with a view of the ocean, and a balcony with a view of the sea.
A modern living room with a large sofa, a coffee table, and a TV on a wall. There is a view of the ocean through large windows.
A spacious lobby with a central fountain, a grand staircase, and a high ceiling with a skylight.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
$397 nightly
The current price is $484 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Place, Grand Outlet Riviera Maya
    ‪9 min walk‬
  • Place, Xoximilco
    ‪10 min walk‬
  • Place, Moon Palace Golf Club
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Governor Suite

A modern living room with a sofa, coffee table, and dining area.

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Swim Up Suite

A hotel room with a bed, a desk, a TV, a bathroom with a bathtub, and a view of the pool area.

Swim Up Suite

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite

A modern hotel room with a dining area, a seating area with a view of the ocean, and a balcony with a view of the sea.

Superior Two Bedroom Presidential Suite

  • Sea view
  • 1798 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite - King Size Bed

A hotel room with a large bed, a bathroom with a bathtub, a desk with a lamp, and a view of the outside.

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Suite Golf Course View

A modern living room with a sofa, coffee table, and round dining table with chairs. A flat-screen TV is mounted on the wall.

Superior Two Bedroom Suite Golf Course View

  • Golf view
  • 928 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View

A hotel room with a bed, a desk, a chair, a TV, a bathtub, and a view of the outdoors.

Superior Deluxe Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

A hotel room with a bed, a desk, a chair, a TV, a bathtub, and a view of the outdoors.

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

A hotel room with a bed, a desk, a TV, a bathroom, and a view of the outdoors.

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three-Bedroom Villa with Golf Course View

A modern hotel room with a large bed, a desk, a television, and a view of greenery outside.

Three-Bedroom Villa with Golf Course View

  • Golf view
  • 1380 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Superior Family Deluxe - Kids & Teens Stay Free

A bed with a white sheet, a wooden textured area, a yellow ball, white slippers with a crown, and blue bags with octopus designs.

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(14 reviews)
  • Garden view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

A hotel room with two beds, a bathroom with a bathtub, a desk with a coffee maker, and a TV displaying the hotel name.

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(216 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

A hotel room with a bed, a desk, a TV, a bathroom, and a view of the outdoors.

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.4 out of 10
Good
(85 reviews)
  • Ocean view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

A hotel room with a large bed, a TV, a sofa, a small table with a bottle, and a view of a garden and pool.

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A swimming pool with a thatched roof structure, palm trees, and a bar area.
Moon Palace The Grand Cancun - All-inclusive
Cancun
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 2,177 reviews
$600 nightly
The price is $731
Nov 29 - Nov 30
Total with taxes and fees
Moon Palace The Grand Cancun - All-inclusive

About the neighborhood

Cancun

Located in Cancun, Moon Palace Cancun - All-Inclusive is by the ocean, a 3-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort.
View more Resorts in CancunOpens in a new window

What's nearby

  • Grand Outlet Riviera Maya - 9 min walk - 0.5 miles
  • Xoximilco - 10 min walk - 0.5 miles
  • Moon Palace Golf Club - 11 min walk - 0.6 miles
  • Riviera Cancun Golf Resort - 11 min drive - 4.3 miles
  • Delfines Beach - 20 min drive - 12.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Digit Bar - ‬13 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪Aroma Café - ‬14 min drive
  • ‪Boulangerie - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 1334 guestrooms, featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 7 outdoor pools.
Grab dinner at Momo Teppanyaki, a restaurant that specializes in Asian cuisine. Dining is also available at the 2 coffee shops/cafes, and 24-hour room service is provided. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 11 bars/lounges, or 3 swim-up bars. A complimentary buffet breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning. A complimentary manager's reception is offered each day.
Momo Teppanyaki - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Agra - This theme restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Trattoria - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Los Caporales - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
Riviera Maya - This theme restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Restaurants on site

  • Agra
  • Los Caporales
  • Momo Teppanyaki
  • Riviera Maya
  • Trattoria

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-000963/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Moon Palace Cancun - All-Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1708 out of 3106 reviews
Rating 8 - Good. 617 out of 3106 reviews
Rating 6 - Okay. 387 out of 3106 reviews
Rating 4 - Poor. 187 out of 3106 reviews
Rating 2 - Terrible. 207 out of 3106 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again beautiful place great food
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with kids
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, family friendly
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!! My son had a great time!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice staff our stay was excellent
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,liked the transportation they had to get you to each hotel.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort. We traveled with our four kids and we all loved it. Would definitely stay there again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly place with lots if activities. Staff were very helpful and friendly. Excellent service by all the staff, including bartenders, wait staff, and house keeping.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, we had a great time
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation of my life!!! lovely place!!!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.! Will visit again
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff, clean room and excellent amenities!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
It was a good hotel to stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Amenities were easily accessible and food was good. The only complaint is that they aggressively try to get you to join their vacation club.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family - friendly
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive resort I’ve ever been to!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Pools were great and we liked the fact that we had access to two properties. The restaurants were delicious and everyone was very friendly and helpful. :-)
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, arcade and pools kids activities were fun
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Had a great time
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moon Palace is great but if you are looking for a nice ocean you have to find another place, a lot of pools.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay. Thank you.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the families with kids.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but not a good beach
Stayed 4 nights in Jul 2026