Compare Cheap Hotels Near Shoppes at Buckland Hills Connecticut

"I travel frequently and am comfortable staying in modest hotels as long as they are clean and safe. Unfortunately, The Capitol Hotel in Hartford raised serious safety concerns and appears to be significantly misrepresented online. The property does not resemble the photos on Expedia. The exterior is extremely run down, and the covered entrance had large holes in the roof with exposed pipes and roofing material hanging down, giving the immediate impression that the building is poorly maintained. My daughter arrived around 11 PM after a late flight. When she entered the lobby there were multiple people sleeping on the floor and in chairs, and she overheard the front desk telling someone without a room that they could sleep in the lobby for the night. This did not feel like a safe or properly managed environment for guests arriving late at night. While the room appeared old but generally clean, the bed was two box springs with only a thin mattress topper instead of a proper mattress, which is completely unacceptable and clearly not what is represented online. The listing also advertises a fitness center, but the front desk confirmed there is no gym. The television only received one channel. These issues reflect clear misrepresentation of the amenities advertised on Expedia. When I arrived the next morning, I was so concerned by the property conditions that we immediately checked out and left. Travelers should be aware that the actual conditions of this property"

"Good location "

"The floor we were on had a weird smell as well as our room. The curtain that is suppose to darken the room did not cover the window it was on a small track that you weren’t able to pull the curtain all the way, so the parking lot lights glared in our window all night! Will not stay there again. Glad it was only a one night stay there for us!"

"Great staff, spacious room. Nicely maintained"

"Clean friendly amazing breakfast. Will stay again"

"Pool was closed "