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Candlewood Suites Hartford Downtown by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Candlewood Suites Hartford Downtown by IHG

A spacious lobby with a curved sofa, a kitchen area, and large windows providing natural light.
A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.
A modern kitchen with a refrigerator, stove, and dishwasher. There is a dining area with a table and chairs.
A multi-story hotel with a prominent "Candlewood Suites" sign, a parking lot, and a landscaped entrance area.
A hallway with a framed landscape painting, a vending machine, and a reception area with a couch and a window.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $151
$131 nightly
$151 total
Total with taxes and fees
Sep 7 - Sep 8

Explore the area

View in a map
370 Market Street, Hartford, CT, 06120
  • Place, Dunkin' Donuts Park
    ‪5 min walk‬
  • Place, PeoplesBank Arena
    ‪13 min walk‬
  • Place, Connecticut Convention Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite

A hotel room with a bed, desk, and kitchenette.

Studio Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A hotel room with a bed, two bedside lamps, a TV mounted on the wall, a desk, and a chair.

Studio Suite, 1 King Bed

8.4 out of 10
Very good
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 2 Queen Beds, Accessible (Communication Accessible)

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Studio Suite, 2 Queen Beds

7.4 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a desk, a sofa, a TV, and a window with curtains.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Accessible (Accessible Tub)

A modern kitchen with stainless steel appliances, including a refrigerator, dishwasher, and microwave.

Studio Suite, 1 King Bed, Accessible (Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern kitchen with a refrigerator, stove, and dishwasher. There is a dining area with a table and chairs.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Hampton Inn & Suites Hartford/East Hartford
East Hartford
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,201 reviews
$113 nightly
The price is $129
Sep 3 - Sep 4
Total with taxes and fees
Hampton Inn & Suites Hartford/East Hartford

About the neighborhood

Hartford

A stay at Candlewood Suites Hartford Downtown by IHG places you in the heart of Hartford, within a 15-minute walk of PeoplesBank Arena and The Meadows Music Theatre. .This hotel is 0.8 mi (1.3 km) from Connecticut Convention Center and 0.2 mi (0.3 km) from Riverside Park.

What's nearby

  • Dunkin' Donuts Park - 5 min walk - 0.3 miles
  • Connecticut Science Center - 13 min walk - 0.7 miles
  • PeoplesBank Arena - 13 min walk - 0.7 miles
  • Bushnell Park - 15 min walk - 0.8 miles
  • Connecticut Convention Center - 16 min walk - 0.9 miles

Getting around

  • Hartford Union Station - 16 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Fire by Forge - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Dunkin' - ‬10 min walk

About this property

Candlewood Suites Hartford Downtown by IHG

Candlewood Suites Hartford Downtown by IHG offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Hartford Downtown by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hartford? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 650 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hartford Downtown Hotel
Candlewood Suites Hartford
Candlewood Suites Hartford Downtown
Candlewood Suites Hartford Downtown by IHG Hotel
Candlewood Suites Hartford Downtown an IHG Hotel
Candlewood Suites Hartford Downtown by IHG Hartford
Candlewood Suites Hartford Downtown by IHG Hotel Hartford

Candlewood Suites Hartford Downtown by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1005 reviews
Rating 8 - Good. 276 out of 1005 reviews
Rating 6 - Okay. 133 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 73 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great quick stay, easy check in, clean rooms.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tanya

It’s in a good location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gussi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything was clean. I was very comfortable during my stay. If breakfast was served, this hotel would be perfect but I did have to go out and find breakfast. Small inconvenience but overall I would recommend this hotel to anyone and I will stay here the next time I’m in town.
Stayed 1 night in May 2026
Verified review

8/10 Good

Keishalue

Room was clean, staff was nice,
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Great room and amazing location.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Elaine and Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Not the best location but the room was clean and spacious and the front desk help was good. We would have liked our room cleaned up and towels, coffee replaced but were told they only do that if you stay a week. Otherwise just fine for two nights
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Candlewood Suites. Room was clean. Free parking available. Right near to downtown area. Average stay.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was very clean but had closet door sticking when opening and refrigerator was humming during the night.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Zoya

Liked: Cleanliness, staff & service, amenities
Very easy check-in, staff was extremely kind. Room was spotless.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Robert

Liked: Staff & service
Needs updating
Stayed 2 nights in May 2026
Verified review

8/10 Good

maura

Liked: Staff & service, amenities, property conditions & facilities
Location is great - actually unexpectedly quiet Parking was plentiful. Check in was good- fast & super easy. Room was really clean except that there was a pretty nasty smell (I think from the carpet. Like maybe the carpet needs to be washed) I love that the windows open (although just a little) but I had to keep them open b/c of the smell
Stayed 2 nights in May 2026
Verified review

8/10 Good

James

Clean
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Debarati

Liked: Cleanliness, staff & service, amenities
Neighborhood, exterior hotel looks and around the hotel area not that great. Surprisingly room was very neat and clean. Good layout and organized.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Wayne

Liked: Cleanliness, staff & service
Decent, average property. Helpful staff. Clean room.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Kathleen

There was a lot of traveling nurses and it was very busy and a lot of noise
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jocelyne

Liked: Cleanliness, property conditions & facilities
Booked at the last minute while traveling in a snow storm. The desk person was friendly and helpful. The room was very clean. We were pleased with our stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Aileen Ann

Liked: Cleanliness, amenities, property conditions & facilities
Even though we arrived less than an hour early, they allowed us to check in. Friendly staff, clean facility and easy parking.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my good afternoon thank you for calling the department. My name is Darvin. May I have you claim an ID of Social Security number so I can assist you? All right, all right give me a second let me
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kenneth

Disliked: Amenities
Area seemed sketchy. Soap dispenser empty. Bed was comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service
Great Place!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2026