Compare Hotels with Shopping in Bávaro

"Had to change hotel room first day as it was 4:30 pm and the room wasn't turned over yet , there was ainenance with a ladder obstructing my view when I got there, plus it had a very musty/moldy smell. Food on the palace side was not good but great on the adults only side. Drinks were just OK, except for the chocolate martinis which were great. No free shuttle to the front gate have to hire a taxi to drive you 5 minutes to the gate. Staff barely understood anything I asked in English. The safe in my second room didn't work. I had no wash cloths in the second room. Had no idea where to hang garment to use the steamer, property isn't very well lit on the beach side at night. I did like that security came and quieted the noisy spring break neighbors yelling and talking loud at 2 am. "

"The rooms were not very clean"

"The people give us tours, did say that they were in the process of upgrading. Our room was a little outdated. Not bad considering otherwise "

"Room was in a poor condition. Smell coming from the air condition. Sofa bed was uncomfortable and sheets were missing from the cover. Pillows uncomfortable. Shampoo, soap and coffee have not been added daily - had to request every day. "

"Pools and beach are enjoyable. A lot of construction on the property other than that solid place for a nice getaway. "

"Been many times to this resort and quality has decreased a lot. Roaches in room every night. Not enough beach and pool chairs. Waiters were not courteous. Restaurants and buffet are just ok (food used to be so great). Sorry Lopesan. Hope it gets better when the expansion opens. "