Compare Hotels with Shopping in Bávaro

"Butler service was amazing, we loved Rosario. He was always available for anything we needed. Food at all of the restaurants was good but the service from every single staff member was fantastic. We traveled with our 14 month old twins and everyone we encountered was so welcoming and helpful. Made the experience reallt stress free for us. Highly recommend if you want a place that caters to families !"

"Nice resort good area and price"

"Me gustó la limpieza, el personal , la comida, los servicios y la playa."

"For first time the experience was awesome. I went with my family (husband, kids and parents) we enjoyed it. Some inconveniences that it could solved but rather than that everyone and everything it was nice."

"Everything was good except the check in...we waited almost over hour to check in....i think to expedite check in they should hand any paoerwork that needs to be filled out ahead of time...maybe change the check in procedure...etc you loose almost half a day just to check in...."

"Our experience at this resort was mixed. Sadly, most of the staff was disappointing and often appeared unmotivated. Basic resort amenities such as toothpaste and toothbrushes were not provided; instead, we were told to purchase them from the gift shop, which was frustrating. The food options were also disappointing. The meals were very repetitive with limited variety from day to day. In addition, the plates at the buffet were almost always dirty and did not appear properly cleaned. I also became ill with food poisoning, which I strongly suspect came from the vegetarian burger at the American Country restaurant. One of the resort’s highlights is the wide variety of pools available. Many pools in different locations. The children’s pools were amazing, featuring slides and various water sprinklers. Adults could enjoy pools with swim up bars and music, creating a lively and enjoyable atmosphere. A wide variety of entertainment and activities for children, and the water park was a great addition. The resort grounds were extremely clean. Staff frequently wiped down common areas and consistently provided fresh, clean towels at the pool. The resort offers plenty of beach chairs, and the ocean view is truly incredible. However, umbrellas should be provided and there was very little nighttime entertainment for adults. One standout experience was with Carlos (Carlito) at the front desk. He was excellent, accommodating & made the process easy at check out. "