Grand Palladium Select Bávaro - All Inclusive

5.0 star property

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6 outdoor pools, pool umbrellas, sun loungers
Exterior
Combined shower/tub, free toiletries, hair dryer, bathrobes
Reception
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included

Explore the area

View in a map
Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪5 min walk‬
  • Place, Los Corales Beach
    ‪4 min drive‬
  • Place, Cocotal Golf and Country Club
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

Room options

Suite Premium with Garden View

  • 484 sq ft
  • Sleeps 1

Single Suite Superior with Garden View

  • 559 sq ft
  • Sleeps 1

Double Suite Premium with Garden View

  • 484 sq ft
  • Sleeps 2

Double Suite Superior with Garden View

  • 559 sq ft
  • Sleeps 2

Suite Premium with Garden View

  • 484 sq ft
  • Sleeps 3

Suite Superior with Garden View

  • 559 sq ft
  • Sleeps 3

Triple Suite Premium with Garden View

  • 484 sq ft
  • Sleeps 3

Triple Suite Superior with Garden View

  • 559 sq ft
  • Sleeps 3

Suite Premium with Garden View

  • 484 sq ft
  • Sleeps 4

Suite Superior with Garden View

  • 559 sq ft
  • Sleeps 4

Suite Superior with Garden View

  • 559 sq ft
  • Sleeps 4

Suite Premium with Garden View

  • 484 sq ft
  • Sleeps 4

Superior Junior Suite Garden View

7.8 out of 10
Good
(181 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Romance Suite Garden View

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite

7.0 out of 10
Good
(70 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Premium Junior Suite Garden View

8.0 out of 10
Very good
(28 reviews)
  • Garden view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Single Suite Deluxe with Garden View

  • 731 sq ft
  • Sleeps 1

Double Suite Deluxe with Garden View

  • 731 sq ft
  • Sleeps 2

Single Suite Executive with partial view

  • 570 sq ft
  • Sleeps 1

Double Suite Executive with partial view

  • 570 sq ft
  • Sleeps 2

Suite Executive with partial view

  • 570 sq ft
  • Sleeps 4

Suite Executive with partial view

  • 570 sq ft
  • Sleeps 4

Triple Suite Executive with partial view

  • 570 sq ft
  • Sleeps 3

Suite Executive with partial view

  • 570 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 419 sq ft
  • Sleeps 1

Suite Junior with Side Sea View

  • 355 sq ft
  • Sleeps 1

Junior Suite Garden View

7.6 out of 10
Good
(29 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

  • 419 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • 419 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 419 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • 419 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • 419 sq ft
  • Sleeps 4

Suite Junior with Side Sea View

  • 355 sq ft
  • Sleeps 2

Suite Junior with Side Sea View

  • 355 sq ft
  • Sleeps 3

Suite Junior with Side Sea View

  • 355 sq ft
  • Sleeps 4

Suite Junior with Side Sea View

  • 355 sq ft
  • Sleeps 3

Suite Junior with Side Sea View

  • 355 sq ft
  • Sleeps 4

Junior Suite Garden View Single

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Superior Junior Suite Private Pool

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Romance Suite Private Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Family Selection Junior Suite Garden View

  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Garden View

  • Garden view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Private Pool

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Selection Family Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Family Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Superior Junior Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Premium Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Romance Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

Romance Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

Rooftop Jacuzzi Terrace Junior Suite Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Superior Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Superior Junior Suite Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Single Suite Luxury with View

  • 678 sq ft
  • Sleeps 1

Double Suite Luxury with View

  • 678 sq ft
  • Sleeps 2

Similar properties

About the neighborhood

Punta Cana

With a stay at Grand Palladium Select Bávaro - All Inclusive in Punta Cana, you'll be 2 mi (3.2 km) from Cortecito Beach and 11 mi (17.7 km) from Macao Beach. .This all-inclusive property is 5.4 mi (8.6 km) from Bavaro Beach and 5.3 mi (8.5 km) from Arena Gorda Beach.

What's nearby

  • Cortecito Beach - 5 min walk - 0.3 miles
  • Aromas Museum - 11 min walk - 0.6 miles
  • Los Corales Beach - 4 min drive - 1.0 mile
  • Casino Avalon Princess - 5 min drive - 1.7 miles
  • Cocotal Golf and Country Club - 6 min drive - 1.9 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Helios Restaurante - ‬4 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬7 min walk
  • ‪Sports Bar - ‬8 min walk
  • ‪El Dorado - ‬8 min walk

About this property

Grand Palladium Select Bávaro - All Inclusive

Grand Palladium Select Bávaro - All Inclusive offers 506 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach and a health club are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 506 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 6 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at La Catedral, one of the property's 14 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 4 bars/lounges, 2 beach bars, and 4 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Punta Cana? This property has 605 square feet (54 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Catedral - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
La Paisana - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
La Lola - This theme restaurant specializes in Spanish cuisine and serves dinner only. Open daily.
Bamboo - Overlooking the garden, this theme restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Entertainment

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 14 restaurants
  • 2 beach bars
  • 4 bars/lounges
  • 4 poolside bars
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • La Adelita
  • La Catedral
  • La Lola
  • La Paisana

Things to do

  • 6 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (1,500 square feet of space)
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Padel
  • Pilates classes
  • Shopping
  • Skydiving
  • Snorkeling
  • Table tennis
  • Tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (605 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - December 2025

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Bávaro Suites Resort
Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana
Grand Palladium Suites All Inclusive
Grand Palladium Bávaro Suites All Inclusive Punta Cana
Grand Palladium Bavaro Resort Spa
Pallaum Bávaro Suites Inclusi
Grand Palladium Select Bávaro
Grand Palladium Bávaro Suites Resort Spa All Inclusive
Grand Palladium Select Bávaro - All Inclusive Punta Cana

Grand Palladium Select Bávaro - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 66 out of 92 reviews
Rating 8 - Good. 10 out of 92 reviews
Rating 6 - Okay. 7 out of 92 reviews
Rating 4 - Poor. 4 out of 92 reviews
Rating 2 - Terrible. 5 out of 92 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Noriella who was the butler was 5/5 amazing
Stayed 7 nights in Dec 2025

4/10 Poor

Oscar Emilio Allende

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We went as a large group, a few rooms lost power, the toilet overflowed in another room, they kept changing our rooms just to face other problems in the new rooms. The place is nice and has potential but needs to be fixed or wasnt ready to open yet from renovations.
Stayed 5 nights in Dec 2025

10/10 Excellent

vishal

4/10 Poor

Jeffrey

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
On arrival our room had sewage backup , we had to move which took a full day, the food was terrible and communication was difficult.
Stayed 7 nights in Dec 2025

10/10 Excellent

Nitinkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and large resort. Covered walkways to protect from rain. Great sporting area (Basketball, Table tennis, Tennis, pickle ball, soccer, chess, volleyball, archery lessons, mini golf and many more) Restaurants - Loved eating at the Boghali Indian restaurant. Beach side restaurant Poseidon was awesome. Buffet food throughout the 4 resorts combined, was amazing and one of the best so far in all inclusive anywhere. Room was brand new, spacious, with latest amenities and great Service. Staff in the resort was very friendly, smiling and helpful. Expedia Representative - Juan was amazing. He helped with everything and highly recommend to contact him if you are in this resort. Thank you Juan. He made everything possible.
Beach Area
Boghali Restaurant
Welcome to the room!
Stayed 6 nights in Dec 2025

2/10 Terrible

Celeste

Stayed 5 nights in Dec 2025

10/10 Excellent

SIMON

Traveled with family
Liked: Cleanliness, staff & service, amenities
Todo estuvo muy bien. Excelente servicio y muy buenas instalaciones. Juan nos ayudó en todo momento y fue de gran ayuda. Gracias
Stayed 3 nights in Dec 2025

8/10 Good

Suzanne Leigh

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Very friendly staff, always there ready to serve. Although, not everyone is well informed of each guests’ wrist bands and don’t know what’s included in their package and what’s not. Amenities are great, lots of options in terms of food. Beach is the center stage! Clean turquoise waters! Lots of water activities within reach. The only problem is the room. It smelled moldy when we arrived but they managed to clean after we informed the front desk. Also, there were cockroaches. Also got turned with the forceful sales tactics of their travel club staff. Wasted half a day with their orientation. This is our time for a family vacation!
Stayed 4 nights in Dec 2025

6/10 Okay

kimberlee

Traveled with family
Liked: Staff & service
We stayed in the family suite section of the resort. Pros: The staff bell boys, pool, some front desk, beach and spa were great. The food was a 7/10 overall. There is also a huge selection of restaurants on the resort. Cons: the resort is massive! And there was limited transportation to maneuver around. So easy to get lost and got lost twice. It was difficult to get a golf cart to go places and the system was so unorganized. As soon as night hits, it’s hard to get in touch with someone for a ride unless you have a bell boy’s number to contact. They do all the work. All the higher ups tried to sell you to partner with them (basically a timeshare) don’t do it they will try to steal your money. Glad I didn’t and they lie and say it’s a welcome breakfast but they want to actually sell you a lie to buy a timeshare and it took up most of our time in the morning (4 hours to be exact). Also I had the swim up room… and after 2 days of staying there we saw cockroaches!! Yes cockroaches! We immediately demanded a new room and it took us 4 hours at 10pm to get in contact with someone at the front desk and I had to text the bell boy who were off. It’s just ridiculous. Then we were downgraded and claimed to not be able to find a room on that level. Also before that they offered to fumigate the room… what??!! I took pics of multiple ones and if I didn’t they would call me a liar. That tells me this was not the first complaint and they don’t care to fix it. I don’t recommend this resort.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos hospedamos en el recientemente remodelado Grand Palladium Select Family Selection y la experiencia fue excelente. El hotel es moderno, hermoso y muy aesthetic. Nos quedamos en una villa amplia y muy cómoda, ideal para una estadía familiar. Sin duda, el corazón del hotel son sus empleados. Queremos destacar especialmente a Luis Reyes(Luisito), el maletero, cuya energía positiva alegraba nuestros días y siempre estuvo pendiente de cada detalle que hizo nuestra estadía especial. Nuestro mayordomo Rafael nos brindó un servicio 5 estrellas: coordinación de restaurantes, celebración de cumpleaños, día de spa y detalles especiales para los niños con mercancía exclusiva del Family Boss. En el buffet La Catedral, Martina se aseguró de que el servicio fuera excelente, y el mesero Jasiel nos consintió en todo momento. En el restaurante La Paisana, el gerente Miguel Reyes, junto a Danna y Johanna, hicieron de nuestra cena una experiencia llena de buenas atenciones. En The Nest, celebramos el cumpleaños de nuestra abuelita con un menú ajustado a nuestras preferencias, preparado por el chef Adrián y asistido por el mesero Serlin, con una calidad y sabor extraordinarios. Agradecemos también a David, el manager, siempre atento durante nuestra estadía. Como cortesía, disfrutamos de la hidroterapia en el spa, una experiencia relajante y revitalizante. Servicio, ambiente y atención de calidad superior. Incluso nos hicimos miembros del Travel Club¡100% recomendado,sin duda volveríamos!
Gracias Luisito por siempre estar al pendiente
El mesero Serlin, quien nos atendió durante el cumpleaños de abuelita, gracias por sus atenciones.
Chef Adrián, comida espectacular y sabrosa, para complacer cualquier paladar.
Gracias al mayordomo Luis Ariel por estar al pendiente de que no nos faltara nada y por su amabilidad con todos nosotros
Stayed 5 nights in Dec 2025

4/10 Poor

Jose Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
la habitación en el tercer dia tuvo fuga de agua y goteo en la madrugada y se inundo. el cuarto de mis hijas tambien tuvo filtración de agua por un foco y se cortó la luz.
Stayed 5 nights in Jan 2026

6/10 Okay

Cristina

Liked: Property conditions & facilities
Los restaurantes y la comida bien. Solo en ocasiones nos encontramos con moscas volado sobre el bufete. El personal muy amable. El Hotel en general y las albercas muy bonitas. Hubo detalles en las habitaciones, como: se quedaba sin luz, cuando limpiaban no lo hacían completo (no se llevaban la basura del baño, o no dejaban papel, no dejaban toallas para las manos). Y el día del check out, aún no salíamos y ya habían bloqueado el acceso a los canales de TV. Las distancias entre las villas (habitaciones) y los restaurantes o actividades de entretenimiento, son largas y el servicio de carritos no es muy coordinado.
Stayed 7 nights in Dec 2025

2/10 Terrible

EZEQUIEL

Disliked: Staff & service
nos tardaron 4 horas para hacer check in. llegamos a las 6pm y no tenian la habiatacion ni lista. la primera habiatacion que nos asignarton no tenia aire acondicionado. la segunda no tenia chapa en la puerta. nunca hubo agua cliente en las regaderas. la gente de limpieza ignoraba los se;alamientos de NO MEOLESTAR y se metian a la recamara a las 8am. TERRIBLE EXPERIENCIA!
Stayed 5 nights in Dec 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness
Atención personal. La propiedad extraordinaria. Comida de lujo
Stayed 8 nights in Dec 2025

6/10 Okay

Ofelia

Liked: Cleanliness, property conditions & facilities
El hotel aún no funciona correctamente. Hay grandes fallas de servicio. Cargos inesperados. Y hay que hablar con varios niveles de supervisión para que se resuelvan las cosas. Lástima del hotel tan hermoso.
Stayed 4 nights in Dec 2025

10/10 Excellent

Adila

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Chambre family selection, très spacieuse, propre et fraîchement rénovée. Un grand MERCI à notre majordome Juan, très professionnel, patient, disponible et toujours souriant. Voyage en famille et amis, de beaux souvenirs…
Stayed 6 nights in Dec 2025

10/10 Excellent

mounia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons adoré notre séjour .la chambre était belle rénovée et très spacieuse.air climatisé et service de ménage excellents. Notre majordome Juan était très aidant gentil et plein de ressources.les espaces extérieurs sont bien rénovés. Propres.musique calme dans la piscine.les terrains de sports étaient très appréciés des jeunes.le théâtre est en rénovation donc pas de grands spectacles .mais musique au lobby.la nourriture etait souvent froide .le choix est bon .je conseille cet hotel pour les familles avec jeunes enfants .
Stayed 6 nights in Dec 2025

10/10 Excellent

Damaris, PONCE

Nos hospedamos en el recientemente remodelado Grand Palladium Select Family Selection y la experiencia fue excelente. El hotel es moderno, hermoso y muy aesthetic, con colores neutros y cálidos que crean una vibra súper agradable. Nos quedamos en una villa amplia y muy cómoda. Pero sin duda, el corazón del hotel son sus empleados. Todos fueron amables y atentos, haciéndonos sentir verdaderamente bienvenidos. Queremos destacar especialmente a Luisito, el maletero, cuya energía positiva nos alegraba cada día, y a Rafael, nuestro mayordomo, con un servicio 5 estrellas siempre pendiente de cada detalle. La comida, el servicio, el ambiente y el spa superaron nuestras expectativas. Fue una experiencia memorable y de alta calidad. ¡100% recomendado! ⭐⭐⭐⭐⭐ Reseña larga (con detalles) Nos quedamos en el recientemente remodelado Grand Palladium Select Family Selection, y desde el primer momento quedamos encantados. El hotel está muy bonito, moderno y aesthetic, con una paleta de colores neutros y cálidos que complementan perfectamente la vibra relajada y elegante del lugar. Nuestra habitación fue una villa amplia, cómoda y muy bien equipada, ideal para viajar en familia. Sin embargo, más allá de las instalaciones, el verdadero corazón del hotel son sus empleados. La experiencia humana fue simplemente espectacular: cálida, cercana y genuina. Nos hicieron sentir no solo bien atendidos, sino realmente bienvenidos. La estrella del grupo fue Luisito, el malet
Stayed 5 nights in Dec 2025