Majestic Colonial Punta Cana - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Majestic Colonial Punta Cana - All Inclusive

View from property
Property video
32-inch plasma TV with satellite channels, TV
Outdoor wedding area
Colonial Junior Suite Ocean Front with Indoor and Outdoor Hot Tub | Beach/ocean view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Carretera El Macao, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪7 min walk‬
  • Place, Punta Blanca Golf Course
    ‪5 min drive‬
  • Place, Cana Bay Golf Club
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪46 min drive‬

Room options

Suite, 1 Bedroom (with Indoor Hot Tub)

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 1066 sq ft
  • Sleeps 4
  • 1 King Bed

Colonial Club Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access (Adults Only)

8.4 out of 10
Very good
(37 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Colonial Club One Bedroom Suite with Indoor Hot Tub (Adults Only)

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 1066 sq ft
  • Sleeps 4
  • 1 King Bed

Colonial Club Junior Suite Ocean View with Indoor Hot Tub (Adults Only)

9.0 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Colonial Club Junior Suite with Indoor Hot Tub (Adults Only)

8.6 out of 10
Excellent
(236 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Colonial Club Colonial Jr. STE Ocean Front with Indoor and Outdoor Hot Tub (Adults Only)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Colonial Junior Suite Ocean Front with Indoor and Outdoor Hot Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite with Indoor Hot Tub

8.4 out of 10
Very good
(453 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Majestic Junior Suite with Indoor and Outdoor Hot Tub, Pool Access

8.8 out of 10
Excellent
(105 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View with Indoor Hot Tub

8.0 out of 10
Very good
(62 reviews)
  • Ocean view
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Punta Cana

With a stay at Majestic Colonial Punta Cana - All Inclusive in Punta Cana, you'll be 0.5 mi (0.8 km) from Arena Gorda Beach and 7.2 mi (11.5 km) from Macao Beach. .This all-inclusive property is 9.9 mi (15.9 km) from Downtown Punta Cana and 10.1 mi (16.2 km) from San Juan Shopping Center.

What's nearby

  • Arena Gorda Beach - 7 min walk - 0.4 miles
  • Punta Blanca Golf Course - 5 min drive - 1.1 miles
  • Cana Bay Golf Club - 5 min drive - 1.1 miles
  • Splash Water Park - 6 min drive - 1.5 miles
  • Bavaro Beach - 28 min drive - 8.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 41 min drive

Restaurants

  • ‪Trattoria Grazie - ‬18 min walk
  • ‪Majestic Beach - ‬10 min walk
  • ‪Selections Buffet - ‬18 min walk
  • ‪SOOOCIAL - ‬16 min walk
  • ‪Hunter Steakhouse - ‬5 min walk

About this property

Majestic Colonial Punta Cana - All Inclusive

Majestic Colonial Punta Cana - All Inclusive offers 658 air-conditioned accommodations with free minibar items and safes. Pillowtop beds feature premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 3 outdoor tennis courts, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 658 air-conditioned rooms featuring free minibar items and plasma televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy seafood at Tres Carabelas, one of the property's 6 restaurants, or stay in and take advantage of the room service. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Punta Cana? This property has 7266 square feet (675 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Tres Carabelas - This beachfront seafood restaurant specializes in seafood and serves dinner only.
Rodeo Grill - This restaurant serves dinner only. Open daily.
Le Gourmet - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
Ma+Suri - This sushi bar specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Taino - This theme restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 6 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Gourmet
  • Ma+Suri
  • Rodeo Grill
  • Taino
  • Tres Carabelas

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 54 slot machines
  • 9 gaming tables
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (4,306 square feet of space)
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Parasailing
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (7,266 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (24 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 90

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Colonial Majestic Punta Cana
Colonial Punta Cana
Majestic All Inclusive
Majestic Colonial All Inclusive
Majestic Colonial All Inclusive Punta Cana
Majestic Colonial Punta Cana
Majestic Punta Cana All Inclusive
Punta Cana Colonial
Punta Cana Colonial Majestic All Inclusive
Majestic Colonial Punta Cana All Inclusive Punta Cana
Majestic Colonial Punta Cana Punta Cana
Majestic Colonial
Majestic Colonial All Inclusive All-inclusive property
Majestic Colonial Inclusive
Majestic Colonial Punta Cana Hotel
Majestic Colonial Hotel
Majestic Colonial
Hotel Majestic Colonial Punta Cana Punta Cana
Punta Cana Majestic Colonial Punta Cana Hotel
Hotel Majestic Colonial Punta Cana
Majestic Colonial Punta Cana Punta Cana
Majestic Colonial Punta Cana All Inclusive
Majestic Colonial Punta Cana All Inclusive (Open Dec 1)
Majestic Colonial Punta Cana
Majestic Colonial Punta Cana All Inclusive
Majestic Colonial Punta Cana All Inclusive Hotel
Majestic Colonial All Inclusive Hotel
Majestic Colonial All Inclusive
Hotel Majestic Colonial Punta Cana - All Inclusive Punta Cana
Hotel Majestic Colonial Punta Cana - All Inclusive
Punta Cana Majestic Colonial Punta Cana - All Inclusive Hotel
Majestic Colonial Punta Cana - All Inclusive Punta Cana
Majestic Colonial Punta Cana All Inclusive (Open Dec 1)
Majestic Colonial Punta Cana
Majestic Colonial Inclusive
Majestic Colonial Punta Cana All Inclusive (Open Dec 1)
Majestic Colonial All Inclusive All-inclusive property
Majestic Colonial Punta Cana All Inclusive
Majestic Colonial All Inclusive
Majestic Colonial Punta Cana - All Inclusive Punta Cana
Majestic Colonial Punta Cana
Majestic Colonial Inclusive

Majestic Colonial Punta Cana - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4357 out of 6674 reviews
Rating 8 - Good. 1357 out of 6674 reviews
Rating 6 - Okay. 537 out of 6674 reviews
Rating 4 - Poor. 226 out of 6674 reviews
Rating 2 - Terrible. 197 out of 6674 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Stayed 6 nights in Dec 2025

4/10 Poor

Alina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property itself is beautiful, the rooms on the family side felt VERY outdated. The floors were noticeably dirty, which made me extremely uncomfortable allowing my toddler to crawl or play on the floor. I was honestly surprised by the overall experience, especially since we chose this resort based on the many glowing reviews about service and food. Unfortunately, neither lived up to expectations. Interactions with staff often felt strained, and even very simple requests seemed like an inconvenience. Something as basic as getting a highchair at the buffet or receiving clean towels required repeated follow-ups and, at times, tracking someone down to ask again. Check-in was also unnecessarily long and frustrating. After a full travel day, all we wanted to do was drop our bags and feed our toddler, but the process took over 35 minutes. To make matters worse, when we finally arrived at our room, our key cards hadn’t been activated. We’re a very easy-going family and didn’t have high expectations, our goal was simply to swim, enjoy decent food, and relax. Instead, the experience felt far more frustrating than it needed to be, which was disappointing given the reputation of the resort.
Stayed 6 nights in Dec 2025

4/10 Poor

andrew

Traveled with family
Disliked: Property conditions & facilities
The food was not very good, ok at best. The drinks were the same. The meal for new years eve was the same nothing special here. Majority of servers there did not want to work it seemed and slot had an attitude. The positive the ac worked and the beach was very nice
Stayed 6 nights in Dec 2025

8/10 Good

Yanko

Liked: Cleanliness
Butler was excellent. Your name is.Bladimil
Stayed 8 nights in Dec 2025

8/10 Good

Ricky L, Rochester

Stayed 7 nights in Dec 2025

10/10 Excellent

DOREEN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did have an issue with Christmas Eve dinner reservations. We did not know they were needed until I saw it posted in Facebook. Made a note on Facebook and received a call from Guest Services. Went there spoke to a representative who then got the assistant manager. Her name was Ines. She listened to my concerns as why we were not told during the check in process that certain restaurants were closed on Christmas Eve and that reservations were needed. I told her it was our anniversary and we wanted to go to the steak house but it was closed. We decided to go to the buffet after speaking to people who we met there. They have been to the resort for 5 years at the same time and stated the buffet was excellent. They were right. Ines was there when we went to dinner. She wished us a Happy Anniversary and took off. When we go back to our room she had it decorated with balloons, a heart of rose petals on the bed and Mylar balloons saying Happy Anniversary. She went above and beyond to make our night special. She also called the next day to make sure everything was ok. We truly appreciated what she did for us Thank you Ines for all you did. This is our 2nd time at Majestic and we will be back next Christmas. Everyone from the staff was so friendly and always remembered us when we came in the restaurants or buffet. They remembered what we drank etc. We had a fantastic time
Morning breakfast
Last day in paradise
Beautiful sunrise
Christmas Eve buffet. The food was phenomenal and the staff enjoyed celebrating
Stayed 7 nights in Dec 2025

10/10 Excellent

Brenda Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service
The resort itself was very good. The beach was great. The food was hit or miss, with some really good meals and a couple that we didn't care for. The pool is very shallow but was surprisingly never crowded. Most of the facilities were very good but the room itself was a little outdated and needed renovation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cory

Beautiful place welcoming staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely friendly and provided excellent customer service, always willing to assist and keeping us informed about resort activities. Our room was very clean; although a bit dated, cleanliness was never an issue. The food overall was very good, especially the buffet, which offered a great variety of options with excellent presentation. The buffet was consistently the best dining choice. We also had an excellent hibachi dinner experience at Ma Suri—great food, entertaining chefs, and very good service. Unfortunately, the à la carte restaurants did not meet the same standard. Service was inconsistent, and food quality was disappointing. Our Christmas Eve dinner at the French restaurant, Le Gourmet, was below expectations. While the presentation was nice, the food itself was not good, and one of the five entrées we ordered ran out without notice, showing a lack of staff communication. At the steakhouse, Rodeo Grill, service was slow, taking over an hour, and the steaks were overcooked and cold. Overall, we had an amazing experience. Customer service, cleanliness, activities, and airport transportation were excellent. The only downside was that tipping felt somewhat expected, and service noticeably improved afterward, which came across as a bit pushy. Our concierge, mayordomo Wilimier, was incredible and truly enhanced our stay.
Circus Entertainment Majestic Colonial Resort 2025
Christmas Eve Punta Cana 2025 Majestic Colonial Resort 2025
Sunrise in Punta Cana Majestic Colonial Resort
Stayed 5 nights in Dec 2025

10/10 Excellent

Douglas John

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff - not one member was surly or neutral- all interactions felt courteous and positive, and there was a genuine smile. Staff also resolved issues quickly- like a broken crib, adjusting cleaning time to accommodate children’s naps. The resort was great- met our needs as a mixed age group- babies, 30’s and 60 year olds - and it didn’t feel crowded. Creative entertainment- loved the silent disco! Hibachi restaurant was best food and setting. Food was ok generally- it’s a big en masse production, but a lot of variety. A very positive experience of an all inclusive holiday resort. Fireworks were great on New Years Eve.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were wonderful.
Stayed 6 nights in Dec 2025

2/10 Terrible

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a bad experience at the Colonial due to poor service from the staff. At check in and throughout the stay the front desk wasnt very helpful when it came to resort/amenities information. On our second day we asked for breakfast room service, the breakfast was undercooked and the person who delivered the food was very rude and wouldnt respond to any questions we asked. Due the poor service we decided to try the beach buffet instead. At the buffet we were rushed by the staff so they could clear tables for the lunch buffet. At one point we were even directly told by one of the buffet staff to hurry up and leave, which we found very curious since there were other tables that were also still occupied by guests that were not being rushed by the buffet staff. Only difference we could see was that we were hispanic and the other tables weren't (guess they assumed we were locals and it was ok to treat us poorly). We didnt finish our food due to the bad service and went to guest services to give feedback. They offered to retrain the employees in question. Next day, we went for dinner at the buffet. We noticed the same buffet staff leering constantly at our table which made us very uncomfortable. We came to the Colonial for a relaxing vacation and instead had to deal with rude staff. This is a stark contrast to the neighboring Majestic resort where the staff make it a point to be accommodating and make guests feel welcome throughout their stay. Would not recommend Colonial.
Stayed 5 nights in Dec 2025

10/10 Excellent

Frankie Ann, macon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about it. Staff was amazing and made being from the US so easy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and awesome staff
Stayed 7 nights in Dec 2025

8/10 Good

Lynne

Liked: Cleanliness, amenities
the vip check in and lounge were great … the property is really nice with friendly helpful staff … rooms could use some updating , a bit musty and fridge leaked
Stayed 5 nights in Dec 2025

10/10 Excellent

Emil

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with another family and had a really nice time. Incredible value and great location. Would recommend to a friend. Thanks to the staff there. They were great.
Stayed 6 nights in Dec 2025

10/10 Excellent

WILBUR, Chester Springs

Stayed 5 nights in Dec 2025

6/10 Okay

Jay W, Middlesex

Traveled with partner
We stayed at the Majestic Colonial in Punta Cana and overall found the experience disappointing. We prepaid airport transportation, but the taxi never arrived. We waited about 90 minutes before another ride was arranged. Check-in was also extremely slow—about 90 minutes—and we were told the room we booked was unavailable. We were temporarily placed on the family side and moved the next day. The $100 credit given for the inconvenience was very limited (only usable at a logo gift shop or spa). While the resort looks beautiful at first glance, it is clearly in need of maintenance: broken roof tiles, peeling paint, damaged lighting, fountains and sprinklers that don’t work consistently, unreliable Wi-Fi, and a slow response to a power outage. During the outage, elevators were down and guests had to carry luggage up a large staircase with little staff assistance. Rooms are spacious but poorly designed—no drawer space, limited bathroom counter space, unreliable electrical outlets, narrow toilet area, difficult tub/hot tub access, wobbly lamps, and visible black mold in vents and exterior areas. Staff are generally friendly but limited English makes communication difficult. Service felt reactive rather than attentive. WhatsApp is used for communication, so download it in advance. Poolside seating must be claimed early. Towels often run out by early afternoon, and the pool chairs are very uncomfortable. The family pool lacks kid-friendly features. Restaurants that require reserv
Stayed 5 nights in Dec 2025

10/10 Excellent

Angela Kay

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely everyone was so sweet and our butler Juan was amazing
Stayed 5 nights in Dec 2025

10/10 Excellent

Katarzyna

Stayed 6 nights in Dec 2025

4/10 Poor

Blanca

The hotel could not find one of our reservations I have reserved 3 rooms for my family They only had 2 rooms they told us, to find the third room next morning. The rooms were not cleaned daily
Stayed 5 nights in Dec 2025

10/10 Excellent

NORKA GRACIELA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. Bathrooms were a little outdated, but everything else was great
Stayed 3 nights in Dec 2025

4/10 Poor

Alexandra

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was TERRIBLE - misleading about needing reservations, many restaurants had the same food. Clearly Sysco-type food re heated. Very difficult to find towels. Had to hunt them down No snacks by the pools or beach Boats drove dangerously close to beach - totally unsafe and got no warning Most staff were not warm and friendly - seemed unhappy to be there. Very very pushy vendors on the strip by the theater. Would not take no for answers and tried grabbing us and putting jewelry, etc on us. Sold us counterfeit Cuban cigars. Many coffee machines were broken
Stayed 6 nights in Dec 2025

10/10 Excellent

Ylonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views, beautiful area, very friendly and helpful staff.
Stayed 5 nights in Dec 2025