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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property

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Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

View from property
Creator video - submitted by Ariblesssed
Exterior
Water park
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
$500
$500 nightly
$500 total
Total with taxes and fees
Mar 5 - Mar 6

Explore the area

View in a map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪12 min walk‬
  • Place, Arena Gorda Beach
    ‪13 min drive‬
  • Place, Bavaro Beach
    ‪34 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪52 min drive‬

Room options

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

9.2 out of 10
Wonderful
(56 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Pure Wellness Caribbean Suite King Bed & Sofa Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

9.4 out of 10
Exceptional
(29 reviews)
  • Garden view
  • 818 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 815 sq ft
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

7.2 out of 10
Good
(13 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 781 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 781 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 1715 sq ft
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1715 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite Economy with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Economy with Garden View

  • 775 sq ft
  • Sleeps 4

View all photos for Suite Luxury with Garden View

Minibar, in-room safe, individually decorated, desk

Suite Luxury with Garden View

  • 775 sq ft
  • Sleeps 3

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Accesible Caribbean Suite King Bed & Sofa Bed

  • Garden view
  • 781 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed | Minibar, in-room safe, individually decorated, desk

Deluxe Suite Double Beds & Sofa Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 781 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 781 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Suite Economy with internal view

Minibar, in-room safe, individually decorated, desk

Double Suite Economy with internal view

  • 775 sq ft
  • Sleeps 4

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About the neighborhood

Punta Cana

With a stay at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort in Punta Cana (Bávaro), you'll be within a 15-minute drive of Cana Bay Golf Club and Cocotal Golf and Country Club. .This all-inclusive resort is 5.8 mi (9.4 km) from Macao Beach and 8.4 mi (13.5 km) from Los Corales Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 12 min walk - 0.6 miles
  • Arena Gorda Beach - 13 min drive - 1.5 miles
  • Cocotal Golf and Country Club - 22 min drive - 7.0 miles
  • Los Corales Beach - 27 min drive - 8.4 miles
  • Bavaro Beach - 34 min drive - 10.6 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Quisqueya - ‬14 min drive
  • ‪Tarantela - ‬13 min drive
  • ‪Mangu - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a health club, a hot tub, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Treat yourself to a stay in one of the 1775 individually decorated guestrooms, featuring outdoor private hot tubs. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Toro, one of the resort's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 20 bars/lounges, or 4 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This resort has 65000 square feet (6039 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Toro - Onsite theme restaurant.
Gallos - Onsite theme restaurant. Open daily.
Ciao - This theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Ipanema - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.
Isla - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Gallos
  • Ipanema
  • Isla
  • Toro

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (65,000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 buildings
  • 4 floors
  • Ballroom
  • Built in 2009
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1274 out of 2375 reviews
Rating 8 - Good. 435 out of 2375 reviews
Rating 6 - Okay. 297 out of 2375 reviews
Rating 4 - Poor. 138 out of 2375 reviews
Rating 2 - Terrible. 231 out of 2375 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sally Nugra

Stayed 3 nights in Jan 2026

8/10 Good

Waverly

Traveled with family
Liked: Cleanliness, property conditions & facilities
i think they should have natural juice at least for breakfast- and free surfing board for kids at least one time - 20 minutes.
Stayed 4 nights in Nov 2025

2/10 Terrible

Emily

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I visited Hard Rock Punta Cana for my birthday and had high hopes, but the experience was very disappointing. Check-in was chaotic, my friend was denied entry because she only had a U.S. ID, and we had to drive four hours in the rain to retrieve her passport. El Toro Steakhouse ruined my birthday dinner with unprofessional staff and poor food quality. Several areas of the resort were poorly maintained, with strong paint smells and unpleasant odors. Parking doesn’t exist, Ciao buffet was below expectations, and maintenance was happening while guests were present. On the positive side, Laura (Supervisor) and Ramón Alexander (Driver) were incredible. The Market was good, and Los Gallos was the best restaurant we tried. The resort has potential, but I regret the money and effort spent on what should have been a special celebration.
Stayed 2 nights in Oct 2025

8/10 Good

Jordan

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very nice and helpful, food was average for an all inclusive, vibes were amazing! Would stay here again if it was with friends and we wanted that fun lively vibe, would not stay if it's more of a food and relaxation vacation. But we had a good time!
Stayed 5 nights in Nov 2025

6/10 Okay

VANESSA, ALPHARETTA

Stayed 3 nights in Nov 2025

10/10 Excellent

Jose A, Vieques

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Sunshine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
HardRock was so beautiful, I’ve been to many all inclusive resorts and this one definitely stood out. The rooms was beautiful with a nice Jacuzzi outside on the porch in every room. Room service was 24 seven when some hotels only have it between certain hours. every single restaurant was included, except the two inside the casino. Different varieties of food, snacks, and entertainment. The only issues that I have that made me a little uncomfortable was the pressure for the timeshare. During check-in, they asked us if we wanted to do a presentation that we didn’t have to buy the timeshare that we could just look and see what they have available and see if we’re interested, and that they would also give us discounts on our excursions, the presentation was supposed to be 60 minutes and it ended up being three hours, when my wife and I declined the timeshare, the individual staff was very super aggressive with us not accepting it, he asked multiple times for us to get it and got angry that we didn’t. He then gave us to another member which his name was Tulum he was very persistent and even worse than the first guy. To the point, we walked away and he followed us, that part wasn’t a good experience. The prices were over $16,000 for the timeshare and they wanted about $2000 down and me asking them to let me think about it was not good enough. Besides that situation, everything else was beautiful and we enjoyed our stay, and they did give us a discount on the excursions.
Stayed 5 nights in Nov 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing stay!! We are definitely coming back! Clean, organized and plenty of activities. Staff was very friendly and attentive.
Stayed 3 nights in Nov 2025

8/10 Good

Ishor

Stayed 5 nights in Nov 2025

10/10 Excellent

Marcelino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean,the staff were very helpfull and the services was excellent,pool very nice and large,good shows,good restaurants.
Stayed 4 nights in Nov 2025

2/10 Terrible

Nkechukwuyelu

Stayed 5 nights in Oct 2025

8/10 Good

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Except the Check-in and check out process.Thats something they need to improve.
Stayed 2 nights in Nov 2025

2/10 Terrible

Cindy D millape

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was extremely disappointed with my experience at Hard Rock Cafe Punta Cana. The drinks were honestly terrible watered down and with no flavor. The bathroom had visible mold, which is completely unacceptable for a place that claims to be high-end. The towels and bed sheets looked old, stained, and dirty, making it hard to feel comfortable at all. The entire building feels like it’s falling apart and in desperate need of maintenance. The food was also a huge letdown ñ everything tasted old and low quality, nothing fresh or enjoyable. The entertainment was boring and not worth watching. To make things worse, the staff was rude and unhelpful, which just made the whole experience even more frustrating. Definitely not worth the money. I would not recommend this place to anyone.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kiara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Special shoutout to Jesus from customer service that went above and beyond to make our anniversary awesome, even sent a bottle of wine and a cake!
Stayed 2 nights in Nov 2025

4/10 Poor

Richard

Stayed 5 nights in Nov 2025

10/10 Excellent

Theodore

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Nov 2025

8/10 Good

Doug A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 8 nights in Nov 2025

8/10 Good

Akira

Stayed 6 nights in Nov 2025

2/10 Terrible

giancarlos

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad service. Bad food, drinks. really a bad experience overall.
Stayed 4 nights in Nov 2025

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Room not up to the standards doors broken bathrooms was broken more the 5 times and staff not friendly at all
Stayed 6 nights in Nov 2025

10/10 Excellent

Adrion

Stayed 4 nights in Nov 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service
People are nice!
Stayed 5 nights in Nov 2025

10/10 Excellent

Jhon

Stayed 2 nights in Nov 2025

10/10 Excellent

Naomi Nichole Quintero

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleaning was excellent and Judith provided us with a great service. She was very attentive and made sure that everything on the stayed was perfect.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025