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"Staff was amazing at reception, super funny and helped us check in early! Overall great experience staying at this hotel. "

"A 1 minute walk to Time Square, the staffs are very nice and polite especially Bobby the Doorman and Albert the Bell Man. 😁❤️"

"Our hotel room was very tight. We had to call the maintenance guy twice to fix our toilet for a three night stay. The hotel did not have many washcloths. We had to request for washcloths two times, two separate days until we were told that the hotel has an issue with keeping washcloths stocked and we would just have to call the operator for more. The line for check-in was long at all times so be prepared to wait when you arrive. It is a very busy hotel. "

"Eve"

"El desayuno excelente, la ubicación es perfecta está cerca de todo, definitivamente vamos a regresar, lo único que me pareció un poco tedioso es los elevadores por el sistema que tienen para subir y bajar se bloquean y toca esperar varios minutos. Pero por todo lo demás excelente.👌"

"Very nice hotel in the heart of Times Square. The staff was kind and helpful. The property was clean and well maintained. The bed was comfortable. I have only three small negative comments: 1. Light shone through around my door making my room semi-dark rather than dark during the night. 2. I struggled to figure out how to operate the shower. 3. I was not aware of the location of any ice machines in the building. Other than those minor things, I would highly recommend this hotel."