Compare Cheap Hotels Near The Lakes Barcelo Bavaro Golf Course La Altagracia

"Very nice hotel!!! "

"The water was clear, especially at high tide and it was nice for snorkel trips"

"Excelente Hotel , el staff muy atento a las necesidades, la gastronomia espectacular, el area de playa muy limpia y ordenada, jardines espectaculares, Excelente entretenimiento tanto de dia como en la noche. Sin duda el mejor hotel en el area. "

"Staff is friendly, buffet food was not bad, pools and beaches were amazing. Rooms needs to be updated but overall vacation was beautiful "

"During our checked in, it took us 1.5 hours . There was only one staff assisting the customers. That was around 2;30pm. My group said where’s the rest of the staff? Almost 3pm, few staffs came out and looked like they just finished their siesta! Spa prices- before I arrived at the hotel , the staff sent me spa prices. My friend and I booked our appointment at the beach desk lounge and showed as the same prices what the hotel sent me. When we went to the spa and requested changes from our appointment, we found that they have different prices- higher ! We explained that their prices were not the same from the hotel website and desk lounge. We suggested that they should honored the prices that it’s on the website. The customer service didn’t agree with us and even the manager said that their prices changed 2 yrs ago which still unbelievable bec the hotel and beach desk lounge have different prices! Anyway to our disappointment, we canceled our appointment. The manager should honored what the hotel prices sent me. Obviously, there is a communication gap between the Spa and hotel manager . Less staff speaking in English- it is difficult to communicate if the hotel staff is not fluently or could not speak English. It is challenging! The hotel manager should offered English classes to the staff even for basic words. Hotel rooms- nice and clean ! They always changed my towels daily which I like it. cocktail drinks- more on coloring less alcohol "

"Expedia Concierge was excellent. Customer service was impeccable. Great food, friendly staff, wonderful access to beach although it’s not a newer resort it was a wonderful experience. "