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Serenade All Suites - Adults Only Resort

5.0 star property

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Exterior
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$378
$295 nightly
$378 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(173 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(142 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(37 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite with Elite Service

Master Suite with Elite Service | View from room

Master Suite with Elite Service

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Serenade Punta Cana Beach & Spa Resort - All Inclusive
Punta Cana
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.0 out of 5, Very Good, 6,753 reviews
$218 nightly
The price is $279
May 6 - May 7
Total with taxes and fees
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About the neighborhood

Punta Cana

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 miles
  • Cabeza de Toro Beach - 4 min walk - 0.3 miles
  • Dolphin Explorer - 5 min walk - 0.3 miles
  • Catalonia Caribe Golf Club - 19 min walk - 1.0 mile
  • Bavaro Beach - 31 min drive - 9.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Windows Restaurant - ‬5 min walk
  • ‪The Win - ‬16 min walk
  • ‪The Cut - ‬9 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive
  • ‪Italian Restaurant - ‬4 min walk

About this property

Serenade All Suites - Adults Only Resort

Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 325 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center.
Grab a bite at The Market, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Event facilities at this property consist of a conference center and 3 meeting rooms. Free self parking is available onsite.
The Market - Onsite buffet restaurant.
Braseria & Rodizio - Onsite steakhouse. Open daily.
The Ocean - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Conference center

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2492 out of 4354 reviews
Rating 8 - Good. 1020 out of 4354 reviews
Rating 6 - Okay. 499 out of 4354 reviews
Rating 4 - Poor. 186 out of 4354 reviews
Rating 2 - Terrible. 157 out of 4354 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ann

Stayed 7 nights in Dec 2025

8/10 Good

Emanuel

Stayed 6 nights in Dec 2025

2/10 Terrible

Orlando

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La peor decisión y experiencia que pudimos haber tenido en este hotel. *Los $500 de crédito, no te los dan cómo en otros hoteles para que puedas usarlos en lo que desees cómo en otros hoteles. *Mayor parte del Staff del hotel, están pocos capacitados para trabajar en “hotel 5 estrellas” son súper odiosos y incompetentes. No hay amabilidad, no hay cortesía. *Carnes y mariscos mal cocinados. *Hay cucarachas en los cuartos. *No hay entretenimiento o actividades. *Mala coordinación y mala comunicación entre ellos. *Habitaciones en mal estado. 2 noches dormirmos con algunas luces encendidas por qué el switch no funcionaba y no se podían apagar y 1 noche dormimos sin aire acondicionado porque se fue la energía eléctrica. *Y la cereza del pastel, nos robaron dinero de mi bolso cuando entraron a limpiar la habitación. No solo a nosotros nos pasó, en ese momento que estaban haciendo el reporte, también había otro robo en otra habitación. Pensábamos que solo éramos nosotros de la Mala experiencia o la “mala suerte” pero no, habían más casos similares a los de nosotros, muchos huéspedes descontentos y con problemas con el staff y así mismo con las habitaciones. Tuvimos 2 veces reunión con el “Director General” Ernest Andrades, lo cual al final no sirvió de nada, el resort y la estadía seguía siendo un caos total. Piénsalo 2, 3 , 4 veces en quedarte en este Resort. Hay otros Resort muchos más económicos que este donde puedes tener una estadía placentera y ahorrarte mala exper
Stayed 7 nights in Dec 2025

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Yes.they were really nice and professional. The only thing I would like to recommend is the beverages. The whiskey is very poor. You can offer a single malt
Stayed 4 nights in Dec 2025

2/10 Terrible

lisa

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
This place is rated 5 stars. Should be rated 3. As stated one night. Checked out. Went to excellence. This place was atrocious.
Stayed 3 nights in Jan 2026

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly welcoming and very helpful, always going above and beyond when we needed assistance. We wish the pool was a bit warmer for our preference. The resort was beautiful with many amenities.
Stayed 4 nights in Dec 2025

6/10 Okay

Laurie May

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had two rooms booked under my name. Room #1 where my husband and I stayed was great as were the cleaning staff. My daughter and her friend's room had an issue with the door. The frame was broken, so the door would not close. Also, my daughter was stuck in the elevator for 15 minutes - she suffers from anxiety and ended up having a panic attack while she was in there. We were not pleased with the food overall - I got food poisoning on January 1st which was very disappointing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Yaneiri

Stayed 5 nights in Dec 2025

4/10 Poor

Megan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Food poisoning, stomach bug, food was very limited, was served food I was allergic to multiple times despite telling waiters multiple times in English and Spanish
Stayed 5 nights in Dec 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs some TLC. Some staff need better training. But very pleasant stay and with a nudge could go from 4 to 5 stars.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeanne

Stayed 3 nights in Dec 2025

8/10 Good

Darko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Kimberlie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2025

6/10 Okay

Timothy

Stayed 5 nights in Dec 2025

2/10 Terrible

Milton Ramirez

Traveled with partner
Disliked: Staff & service
The staff was extremely unwelcoming towards us. The food was old both my fiancé and I got food poisoning. We noticed that whatever wasn’t finished or eaten would be served again the following night. This was for the buffet. The restaurants that we did book were overcrowded with only two people working so the wait time was long. Everyone working looked upset and then treated you like you were bothering them when you asked for something. We got harassed to attend a 60 minute tour of the other facility (family side of the resort) that included “no commitments and free gifts”. By some guy who worked for Xpand. The one reason we signed up was because the guy kept pressuring us. We ended up canceling the next day due to the food poisoning and when this man saw us he came up to us aggressively and yelling why we cancelled. Then kept implying but I already signed you up and told you you’re getting gifts. Why didn’t we tell him we were sick sooner but we got sick that night. Plus we didn’t want the gifts, we didn’t even want to go, we were just trying to be nice.Then again he did say no commitments so then we didn’t understand the aggression. He also had given us some free gifts the day before and when we told him if you want them back we can give them back he said no it’s okay. ( we gave the gifts back when we left we didn’t want anything) He also assumed we were Mexican which was offensive because if you want to know our ethnicity just ask us don’t assume.
Stayed 5 nights in Dec 2025

8/10 Good

Siin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, but pool and lobby entreatment were boring. The exception is only the white beach party. It was excellent, but it’s only one day. Restrains are good.
Stayed 8 nights in Dec 2025

2/10 Terrible

Karrington

Traveled with group
Disliked: Staff & service, property conditions & facilities
Waiters were so rude and service was subpar. Not worth the money spent
Stayed 4 nights in Dec 2025

8/10 Good

Kia

Stayed 4 nights in Dec 2025

8/10 Good

Sidik

Stayed 7 nights in Dec 2025

8/10 Good

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Room was pretty clean, food was good, most staff were friendly and helpful. Beach was amazing
Stayed 6 nights in Dec 2025

10/10 Excellent

Dinah Lee

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Great room with spotless cleaning and great amenities.
Stayed 4 nights in Dec 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The place has horrible food, no way can it be a 5 star hotel fake reviews made by the employees i was asked aswell.i was fooled by the fake reviews aswell dont fall into my mistakes
Stayed 5 nights in Dec 2025

6/10 Okay

Anjali

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort itself is very clean and well maintained, which we appreciated. However, our experience on the adults-only side was disappointing due to poor service. The waitstaff often had an unwelcoming attitude, and service overall felt slow and inattentive. The food was average nothing memorable or standout. One of the biggest issues was at the steakhouse, where we had an 8:00 PM reservation but still waited over an hour to be seated, which was very frustrating and the service after being seating was slow and horrible. Overall, while the property is clean, the service and dining experience, especially on the adult side, did not meet expectations and took away from what could have been a much better stay.
Stayed 4 nights in Dec 2025

8/10 Good

James Thodis, College Park

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Food, Resort, and Beach
Merry Christmas 2025
Stayed 5 nights in Dec 2025

4/10 Poor

shabnam, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
Very poor service Barely had any house keeping while staying at the hotel. The amenities and food was so so Not recommended
Stayed 4 nights in Nov 2025