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Serenade All Suites - Adults Only Resort

5.0 star property

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Restaurant
Master Suite | Free minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
$356
$278 nightly
$356 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(156 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(132 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View | Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite

Master Suite | Free minibar, in-room safe, desk, laptop workspace

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Punta Cana

Located in Punta Cana, Serenade All Suites - Adults Only Resort is a 1-minute drive from Cabeza de Toro Beach and 9 minutes from Downtown Punta Cana. .This all-inclusive property is 7.5 mi (12.1 km) from Cocotal Golf and Country Club and 8.3 mi (13.4 km) from Bavaro Beach.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 miles
  • Cabeza de Toro Beach - 4 min walk - 0.3 miles
  • Dolphin Explorer - 5 min walk - 0.3 miles
  • Catalonia Caribe Golf Club - 19 min walk - 1.0 mile
  • Bavaro Beach - 25 min drive - 9.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪The Cut - ‬9 min walk
  • ‪The Win - ‬16 min walk
  • ‪Windows Restaurant - ‬5 min walk
  • ‪Restaurante Brasileiro Punta Cana - ‬4 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

Adults-only property with 5 restaurants and 3 outdoor pools
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 325 air-conditioned rooms featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center.
Grab a bite at The Market, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
The Market - Onsite buffet restaurant.
Braseria & Rodizio - Onsite steakhouse. Open daily.
The Ocean - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Braseria & Rodizio
  • The Market
  • The Ocean

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Welcoming dogs only
2 total (up to 12 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Reviews

Serenade All Suites - Adults Only Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2218 out of 3757 reviews
Rating 8 - Good. 865 out of 3757 reviews
Rating 6 - Okay. 399 out of 3757 reviews
Rating 4 - Poor. 155 out of 3757 reviews
Rating 2 - Terrible. 120 out of 3757 reviews

Reviews

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo es excelente 👌 desde su personal hasta sus instalaciones y su dedicación a la hora de darle atención a los huéspedes, resaltando a el mayordomo felix , de recreación Wilson, piña colada, 🍍 y lebia del bufét, el chef geneal en conclusión todo el personal 😉 muchas gracias por tanta entrega y dedicación dios los bendiga 🙏
Stayed 9 nights in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality was amazing. Amazing food. Wonderful vibes. Nice and relaxing
Stayed 3 nights in Sep 2025

10/10 Excellent

Eileen P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and the outdoor pools are fantastic! All the staff was exceptional and enjoyed talking with them all! :)
Stayed 7 nights in Aug 2025

6/10 Okay

Marcelo, Springfield

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Most staff very attentive. Food was the biggest disappointment. No consistent.
Stayed 11 nights in Sep 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The maintenance department was horrible, my tv needed fixing the first night and it took the 3 hrs to get to my room, the second night the same thing but it took 1 1/2 to come fix it and the third night the guy came and I explained that I have been watching movies in English all week and ABC but all of a sudden tonight nothing is on English and channel ABC isn’t on. The supervisor argues with me saying they don’t get that channel and I explain that I’ve watched it every night that week and he says I must be mistaken over and over. He was unprofessional and condescending. And another issue was a man from the dinner service kept yelling and stomping his feet at one of the cats that would come in during dinner after the second time I made sure and let him know it was unnecessary behavior and they live there too !!
Stayed 6 nights in Sep 2025

4/10 Poor

DEMETRIA

Stayed 3 nights in Aug 2025

6/10 Okay

Roman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfriendly staff
Stayed 14 nights in Aug 2025

4/10 Poor

Terry

Stayed 4 nights in Sep 2025

10/10 Excellent

Jillene

Stayed 10 nights in Aug 2025

8/10 Good

Patricia

Liked: Cleanliness
Stayed 5 nights in Sep 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property, although it is not that old, seemed to be very run down. Maintenance issues included leaking pipes "fixed" by a towel and tape wrapped around it (water leaking from pipe through the molded ceiling times onto the toilet in our room), mold, broken shower fixtures, in operatable mini fridge, exteriors of buildings in poor shape, "wood" finishes on doors and hallways peeling. Holes in walls and missing trim pieces. Dirty pools with trash all around. Dirty towels for both bath and pool. But, with all the maintenance and cleaning issues aside- our interaction with staff was mostly good and the food was good at all restaurants.
Stayed 5 nights in Sep 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort grounds are beautiful! Food and drinks were good. Quiet and relaxing.
Stayed 6 nights in Aug 2025

10/10 Excellent

wilfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, they play bachata , merengue, salsa , all type of music the way you can enjoy the night . Food was good , service excellent. The beach wasn’t the greatest but it was ok , the rest was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Noel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the vibe from the area and staff made the stay fun they’re friendly and super entertaining food was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria Angela

Liked: Cleanliness, property conditions & facilities
It was peaceful but lively during the night time, I wish there were 24hour restaurants :( The staff in the main lobby & swim up bar were great, buffet were not bad but the hosts at the a la carts restaurants didn’t have the best
Stayed 6 nights in Aug 2025

6/10 Okay

Charlene

Liked: Cleanliness, property conditions & facilities
The property is a short 15 minute drive from the airport and is gated with security at the front. When you arrive you’re automatically being greeted by a sales presentation and pitch to upgrade your stay by receiving a different colored wristband which will allow for access to other exclusive pools and cabanas with towels already laid out and provided on the beach chair. Those pools don’t have a swim up bar and are usually pretty quiet and unoccupied. For the main pool that everyone went to which is the swim up (on the adults side), the service there is amazing. Bartender Juan will make all your drinks and provide great entertainment. The activity entertainment people are high energy and great. Jeffrey knows how to make you feel comfortable and join in on the games and activities. The junior double swim up room I had, decent in size, huge shower, separate toilet room, double sink, robes and slippers provided, decent size rub in the middle of the bathroom area, the couch pulls out, lots of storage area for your clothing, steamer provided as well as two umbrellas, mini fridge, decent lighting, the AC/heating unit worked amazingly, the temperature of the swim up was usually warm, and the door had a press to lock button. The phone didn’t have a directory on it to call for the front desk, room service, or anything. You can select and purchase room service from the tv. The WiFi was also pretty decent.
Stayed 3 nights in Sep 2025

8/10 Good

noah, Stowe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and well kept. Staff was well accommodating. Pools were nice. Roof top Sunset Bar pool area was an excellent amenity. Beach area was nice. Plenty of chairs at both the pool and beach areas. If you are looking for a peaceful quiet vacation the adult side is perfect for that. But for us the Adult side was a little too relaxing. It was lacking in engagement of the entertainment staff throughout the day and evening that we are accustom to with our other trips. If you are looking for more entertainment and having daily evening shows, you would be better to stay on the family side.
Stayed 5 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Jacquelyn Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was very clean and staff was very friendly. Food was good however we were disappointed with the Resturants the resort had to offer fir the VIP customers.
Stayed 5 nights in Sep 2025

10/10 Excellent

jorge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very nice hotel I will recommend
Stayed 2 nights in Sep 2025

8/10 Good

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,
Stayed 4 nights in Aug 2025

6/10 Okay

DAYLA

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff is great, very friendly, efficient makes you feel like family. The rooms were very nice and the a/c in the room was excellent. What was horrible and unacceptable was that all the restaurants (Gourmet, Asian, Steakhouse, Buffets) as well as the theater had no Air Conditioner. The staff was incredible in all the places though they were all sweating as they were in a sauna. They were not the only ones sweating so were we, it was like dining in a steam bath. I did ask the staff and no one had an answer. We were there 7 days and we will not be returning due to this. The only area that had a/c was the gift shop next to the theater as well as the club (disco). Some areas, hallways in the main lobby were not lit up in the evening as ell. i do not know if they are attempting to lower their electricity cost but it was very bad. We went with another couple who went last year and highly recommended the property and they must have apologized 3-4 times per day to use. They were embarrassed (though we told them how could they know). We had the room with the swim out pool yet we were not considered "elite' which the only perks were "premium" liquor (not so premium either) and the use of an elite pool which last year was 1 of the adult pools and 1 bottle of liquor given to you every 5 days. These were the main differences which is was ridiculous and gave the impression of just a cheap upsell trick. We will NOT RETURN to this hotel.
Stayed 6 nights in Aug 2025

6/10 Okay

Nelly

Traveled with group
Liked: Cleanliness, amenities
Not bad
Stayed 7 nights in Aug 2025

4/10 Poor

Alejandro, Woburn

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
I only have 1500 characters so I will keep this simple: Don’t book this hotel. Booked 8 days with my family and by the third day we regretted it. The major issue is that none of the common spaces have their AC ON. You heard right, there is AC but it is off and the controls are under a locked plastic enclosure. The heat in all restaurants (and I mean ALL!) was unbearable. You will suffocate while having a meal with sweat running down your face and legs. Please understand this is a managerial decision, which trickles down into a plethora of problems. Look at the pics and stay away from this one, there are plenty of great hotels in Punta Cana, and this one is at the very bottom of the pile. This place is run down, starting with a poor choice of materials for a wet climate. Wallpaper was peeling off, there were cans inside every toilet (no idea why), door handles were rusty and gross, our tub didn’t have a drain stopper, there is mold where grout used to exist between tiles in the shower, broken ceiling fan controller, etc., etc., etc.… Room service is inconsistent, and they don’t read your notes. You can order through a cumbersome system on your room TV, and good luck getting your food – sometimes it comes, sometimes it doesn't… Last, reception will call when you are sleeping. It doesn’t matter when you will be sleeping. Shout out to Alejandro in the buffet and Keroline in the pool, both exceptional (hard stop!). … Stay away.
Stayed 8 nights in Aug 2025

10/10 Excellent

Christine Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025