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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

A resort with a large pool, palm trees, and a beach.
Creator video - submitted by Luxury Richland
Restaurant
Premium Suite, Hot Tub, Oceanfront | View from room
A resort with a pool, beach, and ocean view.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
The current price is $327
$255 nightly
$327 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪11 min walk‬
  • Place, Dolphin Explorer
    ‪19 min walk‬
  • Place, Cabeza de Toro Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Room, Garden View

A hotel room with two beds, a large window with curtains, a ceiling fan, and artwork on the walls.

Luxury Room, Garden View

8.4 out of 10
Very good
(169 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room, Garden View

A hotel room with two beds, a large window with curtains, a ceiling fan, and artwork on the walls.

Luxury Room, Garden View

8.6 out of 10
Excellent
(432 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room, Garden View

A hotel room with two beds, a large window with curtains, a ceiling fan, and artwork on the walls.

Luxury Room, Garden View

8.0 out of 10
Very good
(59 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room, Garden View

A hotel room with two beds, a large window with curtains, a ceiling fan, and artwork on the walls.

Luxury Room, Garden View

8.8 out of 10
Excellent
(87 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room, Garden View

A hotel room with two beds, a large window with curtains, a ceiling fan, and artwork on the walls.

Luxury Room, Garden View

8.8 out of 10
Excellent
(50 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room, Garden View

A hotel room with two beds, a large window with curtains, a ceiling fan, and artwork on the walls.

Luxury Room, Garden View

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Room, Pool Access

A hotel room with two beds, a ceiling fan, a view of a pool, and a balcony.

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Luxury Room, Pool Access

A hotel room with two beds, a ceiling fan, a view of a pool, and a balcony.

Luxury Room, Pool Access

8.6 out of 10
Excellent
(226 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Room, Pool Access

A hotel room with two beds, a ceiling fan, a view of a pool, and a balcony.

Luxury Room, Pool Access

8.2 out of 10
Very good
(23 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Room, Pool Access

A hotel room with two beds, a ceiling fan, a view of a pool, and a balcony.

Luxury Room, Pool Access

7.6 out of 10
Good
(34 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Room, Pool Access

A hotel room with two beds, a ceiling fan, a view of a pool, and a balcony.

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Room, Pool Access

A hotel room with two beds, a ceiling fan, a view of a pool, and a balcony.

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, Hot Tub, Partial Ocean View

A modern hotel room with two beds, a sofa, a desk, and a balcony with a view.

Superior Room, Hot Tub, Partial Ocean View

  • Partial ocean view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 King Beds
  • Free WiFi

View all photos for Superior Room, Hot Tub, Partial Ocean View

A modern hotel room with two beds, a sofa, a desk, and a balcony with a view.

Superior Room, Hot Tub, Partial Ocean View

8.8 out of 10
Excellent
(68 reviews)
  • Partial ocean view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

View all photos for Superior Room, Hot Tub, Partial Ocean View

A modern hotel room with two beds, a sofa, a desk, and a balcony with a view.

Superior Room, Hot Tub, Partial Ocean View

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

View all photos for Superior Room, Hot Tub, Partial Ocean View

A modern hotel room with two beds, a sofa, a desk, and a balcony with a view.

Superior Room, Hot Tub, Partial Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Partial ocean view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

View all photos for Superior Room, Hot Tub, Partial Ocean View

A modern hotel room with two beds, a sofa, a desk, and a balcony with a view.

Superior Room, Hot Tub, Partial Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Room, Hot Tub, Partial Ocean View

A modern hotel room with two beds, a sofa, a desk, and a balcony with a view.

Superior Room, Hot Tub, Partial Ocean View

  • Partial ocean view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

View all photos for Room Luxury with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Room Luxury with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 527 sq ft
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Luxury with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Double Room Luxury with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 527 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room Luxury with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Triple Room Luxury with Garden View

  • Garden view
  • 527 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Luxury Suite, 2 Bathrooms

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Luxury Suite, 2 Bathrooms

9.6 out of 10
Exceptional
(57 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Bathrooms

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Luxury Suite, 2 Bathrooms

9.2 out of 10
Wonderful
(13 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Bathrooms

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Luxury Suite, 2 Bathrooms

8.8 out of 10
Excellent
(18 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Bathrooms

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Luxury Suite, 2 Bathrooms

8.6 out of 10
Excellent
(10 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Bathrooms

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Luxury Suite, 2 Bathrooms

9.4 out of 10
Exceptional
(23 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Suite, 2 Bathrooms

A hotel room with two beds, a desk, a TV, and a ceiling fan.

Luxury Suite, 2 Bathrooms

7.6 out of 10
Good
(14 reviews)
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, Hot Tub, Oceanfront

A modern hotel room with a large bed, a flat-screen TV, a ceiling fan, a sofa, a coffee table, and a balcony with a view of palm trees.

Premium Suite, Hot Tub, Oceanfront

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms, Partial Ocean View

Terrace/patio

Premium Suite, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms

Terrace/patio

Premium Suite, 2 Bathrooms

  • 1055 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms, Partial Ocean View

Terrace/patio

Premium Suite, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms, Partial Ocean View

Terrace/patio

Premium Suite, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms, Partial Ocean View

Terrace/patio

Premium Suite, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms, Partial Ocean View

A poolside area with lounge chairs, a glass balustrade, and a view of the pool and palm trees.

Premium Suite, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms, Partial Ocean View

A poolside area with lounge chairs, a glass balustrade, and a view of the pool and palm trees.

Premium Suite, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bathrooms, Partial Ocean View

A poolside area with lounge chairs, a glass balustrade, and a view of the pool and palm trees.

Premium Suite, 2 Bathrooms, Partial Ocean View

  • Partial ocean view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Punta Cana

When you stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive in Punta Cana, you'll be on the waterfront, within a 15-minute drive of Downtown Punta Cana and Cabeza de Toro Beach. .This all-inclusive property is 8.2 mi (13.3 km) from Bavaro Beach and 12.1 mi (19.4 km) from Punta Cana Beach.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Bavaro Lagoon - 11 min walk - 0.6 miles
  • Dolphin Explorer - 19 min walk - 1.0 mile
  • Catalonia Caribe Golf Club - 3 min drive - 0.9 miles
  • Cabeza de Toro Beach - 3 min drive - 0.8 miles
  • Bavaro Beach - 22 min drive - 10.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Windows Restaurant - ‬4 min drive
  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Koi - ‬4 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with free minibar items and espresso makers. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 603 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Grab a bite at Buffet Principal, one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This property has 3 meeting rooms available for events. A bus station shuttle is provided at no charge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Buffet Principal - Onsite buffet restaurant. Open daily.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Rowing/canoeing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Pool toys
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Hand-held showerhead
  • Magnifying mirror
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DOP 6000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3221 out of 6985 reviews
Rating 8 - Good. 1574 out of 6985 reviews
Rating 6 - Okay. 1176 out of 6985 reviews
Rating 4 - Poor. 500 out of 6985 reviews
Rating 2 - Terrible. 514 out of 6985 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, good food, staff are nice, room are clean.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Khemlata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for family vacay.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Devin Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, food was good and staff friendly
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Nimantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great beach
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Leaness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay definitely coming back.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort drinks and food were great
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Shaniqa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim out pool was amazing loved the beach would def stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Maria Teresa Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel y personal excelente.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for family vacations for the money we paid.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and clean at all times!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Adekunle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely visit again
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Safiye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun pool, beautiful beach.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Rashid

The pool was excellent
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent we had a great time with our family
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing activities, vegetarian options were adequate, drinks at the bar were great. Would definitely visit again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time, spacious rooms
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Matthew David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four great nights spent at Serenade! We enjoyed the swim-out room and the pools on the resort, staff was friendly and the food was great!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

LEUVIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property the Staff is beyond excellent
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Andrea Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Maricel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is enjoyable.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Cliffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a family resort and an adult resort if you aren’t traveling with children it is best to do the adults resort. Beautiful clean property! The hibachi restaurant was great!
Stayed 3 nights in Apr 2026