I’m breaking this review down into categories to help families better plan their trip.
Hotel Accommodations – ⭐⭐⭐⭐⭐
The rooms are very clean, well maintained, and comfortable. Overall, the accommodations feel truly five-star.
Family-Friendly – ⭐⭐
Although the hotel advertises itself as family-friendly, it did not meet expectations. The water park is very small, located far from the main areas, and the water is uncomfortably cold. There are also very limited chairs available for parents, which makes it inconvenient.
Pools – ⭐⭐
The property has many pools, but unfortunately, the water in all of them was extremely cold. There are no jacuzzis anywhere on the property, which was disappointing.
Food – ⭐⭐⭐
The buffet food was mediocre—acceptable, but not impressive. On the other hand, the specialty restaurants offered very good food; however, securing reservations was extremely difficult.
Staff – ⭐⭐
Most staff members were not particularly friendly, and the overall service quality was below expectations.
Wi-Fi – ⭐
The hotel Wi-Fi is very poor. If reliable internet access is important to you, this is something to seriously consider before booking.