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Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

5.0 star property

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Photo gallery for Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

5 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Property video
Aerial view
Reception
Shopping mall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
$518
$404 nightly
$518 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

View in a map
Playas de Bavaro, Higuey, Punta Cana, La Altagracia, 23301
  • Place, Cocotal Golf and Country Club
    ‪16 min walk‬
  • Place, The Lakes Barcelo Bavaro Golf Course
    ‪17 min walk‬
  • Place, Bavaro Beach
    ‪18 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪30 min drive‬

Room options

View all photos for Resort King - Tropical Junior Suite

Resort King - Tropical Junior Suite | Free minibar items, in-room safe, desk, laptop workspace

Resort King - Tropical Junior Suite

8.8 out of 10
Excellent
(90 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Queen - Tropical Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort Queen - Tropical Junior Suite

8.2 out of 10
Very good
(71 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King - Pool View Junior Suite

Resort King - Pool View Junior Suite | Free minibar items, in-room safe, desk, laptop workspace

Resort King - Pool View Junior Suite

8.0 out of 10
Very good
(43 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Queen - Pool View Junior Suite

Resort Queen - Pool View Junior Suite | Free minibar items, in-room safe, desk, laptop workspace

Resort Queen - Pool View Junior Suite

8.4 out of 10
Very good
(30 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King - Ocean View Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort King - Ocean View Junior Suite

8.2 out of 10
Very good
(36 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Queen - Ocean View Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort Queen - Ocean View Junior Suite

8.6 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King - Swim Up Junior Suite

Free minibar items, in-room safe, desk, laptop workspace

Resort King - Swim Up Junior Suite

7.6 out of 10
Good
(16 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Queen - Swim Up Junior Suite

Resort Queen - Swim Up Junior Suite | Free minibar items, in-room safe, desk, laptop workspace

Resort Queen - Swim Up Junior Suite

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 3

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Garden View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Sea View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 4

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with Pool View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 602 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Free minibar items, in-room safe, desk, laptop workspace

Suite Junior with View

  • 602 sq ft
  • Sleeps 2

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very Good, 2,375 reviews
$500 nightly
The price is $500
Mar 5 - Mar 6
Total with taxes and fees
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

About the neighborhood

Punta Cana

Located in Punta Cana (Bávaro), Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is within a 15-minute drive of Downtown Punta Cana and Los Corales Beach. .This all-inclusive property is 2.4 mi (3.9 km) from Bavaro Beach and 3 mi (4.9 km) from Cortecito Beach.

What's nearby

  • Barceló Bávaro Convention Center - 8 min walk - 0.5 miles
  • Cocotal Golf and Country Club - 16 min walk - 0.9 miles
  • The Lakes Barcelo Bavaro Golf Course - 17 min walk - 0.9 miles
  • Bavaro Beach - 18 min walk - 1.0 mile
  • Fun Republic - 19 min walk - 1.1 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪Jellyfish Beach Restaurant - ‬6 min drive
  • ‪La Brisa - ‬6 min drive
  • ‪La Piña - ‬7 min drive
  • ‪Caribe - ‬6 min drive
  • ‪Nova Beach Club - ‬5 min drive

About this property

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive offers 644 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Housekeeping is provided daily.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 31 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 644 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a complimentary water park, and a health club. Additional amenities at this Mediterranean property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Enjoy Italian cuisine at Gondola, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 16 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Gondola - This restaurant specializes in Italian cuisine and serves dinner only.
La Boheme - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Inari - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
El Charro - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
El Asador - This steakhouse specializes in Mediterranean cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 10 restaurants
  • 16 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Asador
  • El Charro
  • Gondola
  • Inari
  • La Boheme

Things to do

  • 27-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping mall
  • Splash pad
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 31 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Lifeguards
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Free international calls
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Lopesan Costa Bávaro Resort Spa Casino All Inclusive
Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Resort Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Spa Casino All Inclusive Punta Cana
Lopesan Costa Bávaro Resort Spa Casino All Inclusive
Lopesan Costa Bávaro Spa Casino All Inclusive

Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3686 out of 6501 reviews
Rating 8 - Good. 1234 out of 6501 reviews
Rating 6 - Okay. 802 out of 6501 reviews
Rating 4 - Poor. 393 out of 6501 reviews
Rating 2 - Terrible. 386 out of 6501 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

christopher

Some staff are professional some staff are rude is one of them that if he dont see that you will tip him he will ignore you,
Stayed 2 nights in Jan 2026

10/10 Excellent

christopher molina

Stayed 3 nights in Jan 2026

10/10 Excellent

Jaime

Stayed 4 nights in Dec 2025

10/10 Excellent

Ludmeia

Stayed 6 nights in Nov 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food, beach, rooms. Amazing stay for our niece and nephews wedding!
Stayed 3 nights in Nov 2025

8/10 Good

Ismael, Homestead

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El Hotel está bonito,tranquilo,acogedor el servicio muy bueno,excepto el Restaurante el Valley,no me gustó un olor muy feo también,todos los demás Restaurantes excelente 💯 el cuarto es grande,el servicio de habitaciones excelente 💯 pero necesita mucho mantenimiento,en el Shower no tiene donde apoyarse todo el tiempo es parado en el lugar,La playa y las piscinas excelentes 💯
Stayed 5 nights in Nov 2025

10/10 Excellent

Garinesha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the room will book a suite every time so spacious
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Stayed 5 nights in Nov 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Nov 2025

10/10 Excellent

Elsa

Stayed 7 nights in Nov 2025

2/10 Terrible

Sokol

Stayed 7 nights in Oct 2025

10/10 Excellent

Misol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, yummy food
Stayed 3 nights in Sep 2025

10/10 Excellent

Ngoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars across the board! The service was amazing, especially the friendly staff. We loved how clean the room was, and the outdoor pool complex was a highlight of the trip. Plus, the breakfast variety was unbeatable!
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfredo R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property looked good on paper, but it was actually better in person. The staff was super helpful and friendly, the hotel was beautiful and modern and the food was amazing!! Especially the Asian and French restaurants. The bar right below the lobby of the hotel was our favorite because of the great service and friendliness of the staff. The service was sooo good that I need to give them a big shout out: Huge thanks to Narciso Juliany, Elisandra, Anabel, Dahainy, Gregory and Adreisy. Also at the Asian/Hibachi restaurant, we had the best cook (Patricio) preparing our meals. So engaging and full of energy and the food was outstanding!!! At the breakfast buffet we would always be serviced by Eusi Bido, he was one of the best and he always took care of us to the point that he would go above and beyond the call of duty. At the main pool, the entertainment was really good as well, those guys are full of energy and keep the crowd active and happy! The only two issues were that my room had a moldy smell and it was more intense at night time when we went to sleep. And we got the VIP package and were told that we would be able to get a late check out since our flight was late at night. The day I went to request it, the manager was not friendly or helpful and wanted to charge me if I needed to do a late check out. That left a bad taste in my mouth my last day at the resort. But overall, I love this property and will definitely come back with my family.
Stayed 5 nights in Nov 2025

2/10 Terrible

Elizabeth

The room flooded with water from the shower to the terrace. Reception wouldn't pick and when they did d
Stayed 3 nights in Nov 2025

10/10 Excellent

Eddy

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

10/10 Excellent

Eddy

Stayed 2 nights in Nov 2025

10/10 Excellent

Valerie Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great!
Stayed 4 nights in Nov 2025

4/10 Poor

Janice

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk are very rude, servers are not very polite. Pool area needs to be a little more clean.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jonathan Orozco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Honestly the best all inclusive I have ever stayed I don’t usually do reviews but I was very impressed and happy with there staff food and amenities I can’t say anything bad other then it’s a huge property like huge so it takes little to get used but that’s it and I won’t even but that as a bad thing it just something I noticed. People are so nice and fun it has something for every age and likes honestly great place. Food is great yes if your foodie and all you do is eat at súper nice restaurant then you will have something to say but for the average person it’s great big selection makes you try stuff that you would never do so 5 out 5 don’t let those bad comments steer you away it’s in all inclusive things could always be a little better but they could be a lot worst so keep your head in that’s a all inclusive and you well enjoy your stay as much as we did.
Stayed 7 nights in Nov 2025

6/10 Okay

Marty

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I did not receive free bottle of wine and room snacks even though I told the hotel reception desk 3 days in a row.
Stayed 5 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Something else, staff needs to be more friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

Fam

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2025

6/10 Okay

Rolando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks especially the beers
Stayed 2 nights in Nov 2025

10/10 Excellent

Ashley

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were great.
Stayed 3 nights in Oct 2025