cheaptickets Verified Review
"The property was very beautiful and very clean. The staff followed great Covid-19 protocols. The outside/ poolside service could have been a bit better honestly, we had to flag down servers and some would ignore you. There was one waiter that was awesome when he was on shift named (Nicanor Sanchez) I hope I am saying his name correct, he was very attentive to myself and my crew and made sure we had great service and experience. The front desk staff was nice, Alfredo was helpful with questions and concerns. The concierge staff was amazing as well : (Dennis and Hilario) and a few others I apologize I cant remember their names. The daily activities staff was fun and great in organizing some fun things to do with us outside and keeping us engaged (Margaritas was great). The staff from the Marriott vacation club was amazing : Franco is great, Dalia, and Alex were great. My experience was nice and I cant wait to come back and see the remodels that they are doing. The beach and pools are so beautiful.
A verified traveler from Fitchburg stayed at The Westin Resort & Spa, Cancun