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Hyatt Vivid Cancun Adults Only - All Inclusive

Property class: 4.5

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Photo gallery for Hyatt Vivid Cancun Adults Only - All Inclusive

A modern hotel with a unique architectural design, featuring a large building with multiple balconies and a clear view of the ocean.
A rooftop pool area with a glass balustrade, lounge seating, and a view of the sea.
A hotel room with a large bed, a television, and a view of the ocean.
A restaurant with tables set for dining, large windows offering ocean views, and a ceiling with a blue patterned design.
A modern interior with a wooden floor, a seating area with wicker furniture, a water feature, and a view of the ocean through large windows.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • Pet friendly
The current price is $286
$232 nightly
$286 total
Total with taxes and fees
Sep 28 - Sep 29

Explore the area

View in a map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Place, Puerto Cancun Golf Course
    ‪19 min walk‬
  • Place, Séptimo Día Adventist Church
    ‪6 min drive‬
  • Place, La Isla Shopping Mall
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Ocean View King

A modern hotel room with a bed, a sofa, a coffee table, and a bathroom visible through a glass partition.

Deluxe Ocean View King

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Ocean View Double

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Golf & Ocean View King

A modern hotel room with a bed, sofa, kitchenette, and a flat-screen TV.

Deluxe Golf & Ocean View King

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Golf & Ocean View Double

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Golf & Ocean View Double

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Crew Suite ocean View

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Crew Suite ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Deluxe Ocean View King

A hotel room with a large bed, a desk, a chair, a small table, a sofa, a TV, and a view of the sea.

Vantage Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Deluxe Ocean View Double

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Deluxe Ocean View Double

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Vantage Club Deluxe Ocean View Plunge Pool King

A hotel room with a large bed, a sofa, a small table, and a balcony with a view of the ocean.

Vantage Club Deluxe Ocean View Plunge Pool King

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Deluxe Ocean View Plunge Pool Double

A hotel room with two beds, a desk, a chair, a view of the sea, and a balcony.

Vantage Club Deluxe Ocean View Plunge Pool Double

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Vantage Club Corner Suite Ocean View

A spacious hotel room with a large bed, a sofa, a chair, and a small table. The room has large windows offering a view of the ocean and cityscape.

Vantage Club Corner Suite Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Crew Suite Ocean View

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Crew Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Vantage Club Master Suite Ocean Front

A modern hotel room with a large bed, a balcony with a view of the ocean, and a seating area with a table.

Vantage Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Crew Suite golf and Ocean View

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Crew Suite golf and Ocean View

  • Ocean view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Vantage Club Crew Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Vantage Club Master Crew Suite suite Ocean View

A modern hotel room with a large balcony, a flat-screen TV, a wooden coffee table, and a blue chair.

Vantage Club Master Crew Suite suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 1685 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Deluxe Ocean View Plunge Pool Double

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool Double

  • Sea view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Ocean View Plunge Pool King

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool King

  • Sea view
  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Crew Suite Ocean View Plunge Pool

  • Sea view
  • 1033 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

Room

  • Sea view
  • 516 sq ft
  • Sleeps 3

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About the neighborhood

Cancun

Located in Cancun (Puerto Juarez), Hyatt Vivid Cancun Adults Only - All Inclusive is within a 10-minute drive of Puerto Cancun Golf Course and El Meco Archaeological Site. .This all-inclusive property is 3.1 mi (5 km) from Puerto Cancun Marina Town Center and 3.4 mi (5.5 km) from Plaza Las Americas.
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What's nearby

  • Puerto Cancun Golf Course - 19 min walk - 1.0 mile
  • Puerto Cancun Marina Town Center - 6 min drive - 2.2 miles
  • Séptimo Día Adventist Church - 6 min drive - 2.0 miles
  • Plaza Las Americas - 8 min drive - 2.9 miles
  • La Isla Shopping Mall - 26 min drive - 10.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬1 min walk
  • ‪Puerto Santo - ‬6 min walk
  • ‪La Plaza - ‬2 min drive
  • ‪Blue Water Grill - ‬1 min walk
  • ‪Barracuda - ‬2 min drive

About this property

Hyatt Vivid Cancun Adults Only - All Inclusive

Hyatt Vivid Cancun Adults Only - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 416 air-conditioned rooms featuring free minibar items and Smart televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 48-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax and unwind with massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at Vista Prime Asado, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 8428 square feet (783 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Vista Prime Asado - Overlooking the ocean and golf course, this steakhouse specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Mediterraneo - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Akari - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
La Plaza - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Aglio - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Water activities

Kayaking

Sailing

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aglio
  • Akari
  • La Plaza
  • Mediterraneo
  • Vista Prime Asado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Evening entertainment
  • Free water park
  • Games
  • Golf driving range
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor padel court
  • Outdoor pickleball court
  • Pro golf lessons
  • Rooftop pool
  • Shopping
  • Stereo
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (8,428 square feet of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (77 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally sourced food prioritized
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Please note that the Vista Prime and Bluewater Grill restaurants are only available to guests who book a preferred club room.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

This property charges USD 10 per order for room service.

Optional extras

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The rooftop pool is adults only.
Property Registration Number 022-025-001260/2026

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property

Sunscape Star All Inclusive All-inclusive property

Sunscape Star All Inclusive

Sunscape Star Inclusive inclu

Hyatt Vivid Cancun Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 19 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews