Compare Hotels with Room Service in Mexico and Central America

"Nice location"

"Good location, nice staff"

"Don’t feel safety in the elevator, went to the 8 floor and went down again without stopping, reported twice. "

"Great pools"

"The room was clean the second day I found a bug/cockroach in the closet and I texted them in there WhatsApp messages and they said tomorrow they will look into it. The next day I took the cleaning lady she said she will report it and didn’t even clean the room. I called front deak and said let me see what we can do they switch us rooms and was way better it even felt nicer I think they just sent us to a corner room become we are yung. And the streets near buy smell very bad and if you open the window the smell comes in super strong "

"I had such a wonderful solo getaway at Riu Palace Las Americas. It’s such a fun place whether you want to chill by the pool or relax on the beach. The buffet was super tasty, and as a dairy-free pescatarian, I felt like I had plenty of options, which I really appreciated. The staff was also incredibly kind. Since I was staying by myself, I felt very safe — the staff even called my room every night to make sure everything was okay. That meant a lot. It was truly the perfect low-budget getaway with a high relaxation payoff. I especially loved spending my days at the beach, and Isai provided the best service — he was running around in the heat and always there when I needed a piña colada! The only thing I’ll mention is that guests wake up early to reserve beach chairs with towels. I was fine since I was by myself and got to the beach around 8 AM, but if you’re coming with others and want a prime beach spot, they can be harder to get. There were a few towel-reserved spots next to me where people didn’t show up until noon (and I was there at 7/8). I understand there’s not much the staff can do about that, but it was a little surprising to see. Other than that, there were no hiccups at all — it was a great stay. Thank you to the Riu team for such a relaxing and enjoyable trip!"