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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

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Exterior
Outdoor wedding area
View from room
Golf
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

$520
$520 nightly
$520 total
Total with taxes and fees
Dec 16 - Dec 17

Explore the area

View in a map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪2 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite Spa Or Pool View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(68 reviews)
  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 943 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, pillowtop beds, free minibar items, in-room safe

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Pool Family Suite

View from room

Pool Family Suite

7.0 out of 10
Good
(2 reviews)
  • 1701 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Ocean View

View from room

Finest Club Junior Suite Ocean View

7.4 out of 10
Good
(13 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Finest Club Junior Swim-Up Suite

View from room

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)
  • 800 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Family Suite

Finest Club Family Suite | View from room

Finest Club Family Suite

  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)
  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(11 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Premium bedding, pillowtop beds, free minibar items, in-room safe

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 755 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

View from room

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Premium bedding, pillowtop beds, free minibar items, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Premium bedding, pillowtop beds, free minibar items, in-room safe

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
SLS Playa Mujeres – ALL Inclusive Collection
  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.5 out of 5, Wonderful, 743 reviews
$400 nightly
The price is $482
Dec 22 - Dec 23
Total with taxes and fees
SLS Playa Mujeres – ALL Inclusive Collection

About the neighborhood

Punta Sam

With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez. .This all-inclusive property is 6.2 mi (10 km) from North Beach and 14.9 mi (23.9 km) from La Isla Shopping Mall.

What's nearby

  • Mujeres Beach - 10 min walk - 0.5 miles
  • Punta Sam Ferry Terminal - 2 min drive - 0.9 miles
  • Punta Sam Beach - 2 min drive - 0.9 miles
  • Playa Mujeres Golf Club - 3 min drive - 1.6 miles
  • North Beach - 45 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪The Deli - ‬6 min drive
  • ‪caprichos villa del palmar - ‬5 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪El Suspiro - ‬7 min drive
  • ‪Cafecito - ‬6 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury property on the beach, with 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 450 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 10 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include concierge services, babysitting (surcharge), and gift shops/newsstands.
Enjoy Mexican cuisine at Lizo, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 2 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Reviews

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1040 out of 1478 reviews
Rating 8 - Good. 202 out of 1478 reviews
Rating 6 - Okay. 122 out of 1478 reviews
Rating 4 - Poor. 51 out of 1478 reviews
Rating 2 - Terrible. 63 out of 1478 reviews

Reviews

10/10 Excellent

Chan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was satisfying food was mostly delicious bars were great. Outdoor pools were well maintained and kids pool were also well monitored.
Stayed 6 nights in Aug 2025

4/10 Poor

Ronak

Traveled with group
Disliked: Staff & service, property conditions & facilities
When you arrive at this hotel, the welcome experience is very disappointing. I booked a double room, with the choice of either two beds or a king, but they try to give you the worst room in the worst location, far from everything, and expect you to accept it. This didn’t just happen to me—it also happened to two of my friends. For example, I had already paid and booked a double bed room, but at check-in the receptionist told me they only had a single bed room with a sofa bed, even though there were two of us. That is completely unacceptable To be fair, the hotel itself is clean, the beach is nice, and the room service and food are good. But they do not provide accurate information. They sell the hotel as if it’s a “summer resort” package with lots of choices, but in reality, it’s very limited. For example, the website says there are ten restaurants, but after 5 p.m. only two restaurants are actually open, and when I asked why, I was told it was because there were fewer guests. If that’s the case, the price should also be lower. Overall, this hotel is not a good choice for younger people or anyone looking for fun. There’s really nothing to enjoy here. I would not recommend it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Madelen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel
Stayed 7 nights in Aug 2025

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff. Perfect for Families.
Stayed 7 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Felisha M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly
Stayed 5 nights in Sep 2025

10/10 Excellent

Adrienne Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Playa Mujeres. Such an amazing property with family friendly vibes. All the staff were so wonderful. Lots of great food options. It is well maintained property. I highly recommend.
Stayed 5 nights in Mar 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, and good food.
Stayed 5 nights in May 2025

10/10 Excellent

Emad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and the dining options were very good. Staff were friendly and helpful all the time, would come back soon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nethu

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pools and bars are everywhere and you can pick any that is convenient. We loved the sweet corner. well maintained pools and gardens. Staff is very nice as well.
Stayed 5 nights in Aug 2025

10/10 Excellent

Liwayway A, Metuchen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good polite staff, spa was one of a kind, pool was clean as much as they can be, lots of food choices in a different resto. Room was clean with comfortable bed. The only thing I noticed was the shower floor, it was clean but slippery. Might be the quality of the flooring. Also it needs shower safety bar for senior citizens just to hold in case. Over all we had a good time. Thank you all!!
Stayed 4 nights in Aug 2025

8/10 Good

Vi Man David

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything at Finest is great. One issue is the kids area does not have a bar and you’re not allowed to bring any drinks so spending all day at the kids area would leave the parents with not much to do since adults cannot use the water park. The Finest in Punta Cana has the blob thing in the main pool so the kids can play all day and the adults can enjoy themselves also.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hind

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it we will go back again !
Stayed 8 nights in Aug 2025

2/10 Terrible

DAVID

Stayed 7 nights in Aug 2025

10/10 Excellent

Lucas

Stayed 5 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Nadera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

Misael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos quedamos en una habitacion con piscina privada. La piscina necesitaba mantenimiento y limpieza. Tenia zonas oxydadas y moho. El baño de la habitacion tambien necesitaba mas limpieza. La comida estaba buena aunque el tiempo de espera para los restaurantes era alrededor de una hora.. casi nunca pudimos disfrutar del.show en el treatro por esta razon. Nos quedamos en un hotel de la misma compañia en Punta Cana que nos gusto mucho mas y la habitacion y piscina tenian una limpieza impecable
Stayed 5 nights in Jul 2025

8/10 Good

Francesca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay at Finest. The food was overall good, with Surf and Turf being the standout restaurant — we truly enjoyed our meal there. We traveled with our 10-year-old son. Although he found the kids’ club a bit too young and boring for his age, he really enjoyed the pools. The staff were very attentive and always did their best to meet our needs. Room service was quick and excellent. From the moment we stepped onto the property, we felt welcomed and well taken care of. The hotel also honored our Expedia VIP status, which made us feel even more valued as guests. As a young African American family, we sometimes worry about experiencing anti-Blackness while traveling. Unfortunately, this has happened to us before in places like the Dominican Republic. However, we did not experience that here, which made our stay even more enjoyable and comfortable. The reason I gave 4 stars instead of 5 is simply because nowhere is perfect, and there are always some areas for improvement. Overall, it was a wonderful experience, and we are already looking forward to returning soon.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yisell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

patricia

Stayed 3 nights in Aug 2025

8/10 Good

Linda

Stayed 3 nights in Aug 2025

8/10 Good

Linda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideal for families with children and offers a quiet environment.
Stayed 3 nights in Aug 2025