Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property

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Reviews

9.0 out of 10
Wonderful

Popular amenities

$667
$552 nightly
$667 total
Total with taxes and fees
Jan 13 - Jan 14

Explore the area

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Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪2 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(70 reviews)
  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 943 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Pool Family Suite

7.0 out of 10
Good
(2 reviews)
  • 1701 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Ocean View

7.4 out of 10
Good
(13 reviews)
  • 775 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)
  • 800 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Finest Club Family Suite

  • 947 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.6 out of 10
Excellent
(12 reviews)
  • 1550 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(12 reviews)
  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 775 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Finest Club Junior Suite Pool View

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 755 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Punta Sam

With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This all-inclusive property is 6.2 mi (10 km) from North Beach and 14.9 mi (23.9 km) from La Isla Shopping Mall.

What's nearby

  • Mujeres Beach - 10 min walk - 0.5 miles
  • Punta Sam Ferry Terminal - 2 min drive - 0.9 miles
  • Punta Sam Beach - 2 min drive - 0.9 miles
  • Playa Mujeres Golf Club - 3 min drive - 1.6 miles
  • North Beach - 45 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪The Deli - ‬6 min drive
  • ‪caprichos villa del palmar - ‬5 min drive
  • ‪El Suspiro - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Hudson Tavern - ‬6 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury property on the beach, with 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 450 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 10 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include concierge services, babysitting (surcharge), and gift shops/newsstands.
Enjoy Mexican cuisine at Lizo, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 16 bars/lounges, or 2 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Lizo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Le Petit Plaisir - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Market Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Brass - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brass
  • Le Petit Plaisir
  • Lizo
  • Shoji
  • The Market Kitchen

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Personal motorized watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 12 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1071 out of 1531 reviews
Rating 8 - Good. 209 out of 1531 reviews
Rating 6 - Okay. 128 out of 1531 reviews
Rating 4 - Poor. 55 out of 1531 reviews
Rating 2 - Terrible. 68 out of 1531 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Amenities
Bbbbbbbbbbbbhhhhhhhhhhhhhhhhh
Stayed 4 nights in Sep 2025

10/10 Excellent

Jona

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place in Cancun with 2 young children. Multiple pools, several dining options and beautiful beach! Rooms have a sofa bed and easy accommodates our two toddlers. The nightly entertainment focuses on kids is great to keep them busy before bed time. We have not been able to try their adults offerings yet only the family side of the resort.
Stayed 5 nights in Oct 2025

10/10 Excellent

Quenton Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Pasang

Stayed 4 nights in Sep 2025

6/10 Okay

Remy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Management needs to make an extra effort to ensure guests feel comfortable, especially given the mosquito problem throughout the facility.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cesar Miguel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would say overall the resort has all that you are looking for either for Adults only or families. Good: Playground and Water park, good room service and menu, minibar with a lot of options. Bad: mosquitos, poor service (I was all the time running after waiters to ask for drinks or something else) Water Park hours just until 5:30 PM. They said no reservations and there was a waiting list and empty tables, poor kids activities, spa policies. Improve: more food options. Welcome to the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was amazing!!
Stayed 5 nights in Oct 2025

10/10 Excellent

MEIRNA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, staff, facilities, location, beach, food. All on point.
Stayed 5 nights in Sep 2025

4/10 Poor

Yiying

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I pay extra for the rooftop suit but when I checked in on Sep 30, they said the suit is under construction and won’t be ready till Oct3, they feel sorry so they can give me 100 credit on spa, but if this kind of thing happened the first option shouldn’t be refund me 3 nights update fee? It’s around 300 extra and it shouldn’t be just the credit. On Oct 3, I went to check in for the rooftop suit in the morning and they said room won’t ready till 3pm, so I back there at 2:45pm, the room is ready but when I go to the room it’s not a big relationship with ocean view. I have been Cancun for 3 times, in my mind, last two times I paid extra for the ocean view and the room is directly face to the ocean, not like this I need to find which angle I can see the sea. I don’t really want to be a tricky customer but this time I have to because I paid almost 1000 CAD to update for this and I went back to the check in place. They told me that’s the only room they have and what I paid extra is for the pool view. 😅 how stupid I could be to pay 1k for a pool view. Finally I don’t have a chance to be a tricky customer because they have no other room. I asked them I have been waiting for the room from Sep 30 to Oct 3. Am I able to be first to pick a good view room or I deserve a good view room? But the same, they said we are really sorry about this, but we don’t have any room as what they always say. Sorry, but nothing they can do.
Stayed 7 nights in Sep 2025

10/10 Excellent

Maximiliano

Stayed 3 nights in Oct 2025

4/10 Poor

Elma G

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property is nice but they gave us a room in a building that needed to shut down for renovation and were told that we had to move to another building still with construction happening around us before the day of the wedding and with daily events to attend which put a lot of stress. Personal at front desk were not helpful and understanding, they said if we didn’t move they will shut down all water and electricity etc. second room was of less quality, they gave us two small beds for a couple with ocean view which we didn’t even enjoyed because it was close to the wedding and had to leave next day, elevators were slow and still needing repairs etc. the personnel at restaurants and around the property were awesome. In a few words, we never had a situation like this before, the whole room moving put a lot of unnecessary stress, took tine from our vacations and enjoyment of the amenities .
Stayed 4 nights in Oct 2025

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definatly be visisting again, been a great experience
Stayed 3 nights in Aug 2025

10/10 Excellent

Danielle Anna

Liked: Cleanliness
Stayed 6 nights in Sep 2025

2/10 Terrible

Muhammad Jawad

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor Hospitality
Mosquitos everywhere
Mosquitos inside the rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Khaled

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! But the mosquitoes were unbearable. Ruined the experience a little. More should have been done to control it. Also my room was stuck at 69 degrees and I wasn’t allowed to make it cooler. The whole resort needed to be cooler indoors. But other than that everything was wonderful. The food was the best I have ever had.
Stayed 4 nights in Sep 2025

10/10 Excellent

Qiuchen

Stayed 5 nights in Sep 2025

10/10 Excellent

Maria Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was wonderful!!
Stayed 8 nights in Sep 2025

10/10 Excellent

Ruzanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. The rooms where Queer clean, the food was amazing, the staff and the surface was top-notch.
Stayed 8 nights in Sep 2025

2/10 Terrible

Layth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This not a 5 star hotel I'll give it 3 star hotel the room too old seeing how much money we paid for this stay. the bathrooms are old the bed the nightstands, just not luxury at all. outside the room: always massive amounts of mosquitoes that will literally attack u as soon as u step outside and bunch of geckos outside the room on the hallway's walls and ceilings at night. another thing is the resort is relatively small, not many floors to get that ocean view, and the rooms are not in the main building as the lobby however it is very kids friendly and the food at the buffet and steak house is good
Stayed 4 nights in Sep 2025

10/10 Excellent

Binh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good and clean
Stayed 3 nights in Sep 2025

4/10 Poor

Bar

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Expected so much better I got bite by millions mosquitos food was ok.… had to wait everytime 40 minutes. Wouldn't go back there for sure
Stayed 5 nights in Sep 2025

4/10 Poor

Kamela

Traveled with family and small children, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This resort was a huge disappointment. The property felt much smaller than what is shown on social media, and overall nothing matched the expectations they set. The food was awful the same things every single day with no variety. The restaurants were not enjoyable at all, and there wasn’t even a proper buffet option for dinner. Everything felt repetitive, bland, and disappointed We booked a simple room but asked at check-in to upgrade to a pool room and pay the difference. They told us there were no rooms available, but the whole time we were there we saw many of those rooms sitting empty. That felt dishonest and unfair The worst experience was at the poolside restaurant. We ordered dinner while traveling with two babies (6 months old), and the area was completely swarmed with mosquitoes. It was impossible to eat — I even had to leave with my friend’s baby because her little face was covered in bites. When we asked the waitress if something could be done, her answer was simply: “No, there is nothing to do about it.” This was shocking and unacceptable Overall, this resort was absolutely not worth the price or reputation. I will never return and I would not recommend it to anyone.
Stayed 5 nights in Sep 2025

10/10 Excellent

Arielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and staff. Good food and amenities. Would return!
Stayed 4 nights in Sep 2025

4/10 Poor

Israel

Traveled with family
Disliked: Property conditions & facilities
The hotel rooms and common areas are very outdated and the food is awful. Staff service is a hit or miss depending who you get.
Stayed 7 nights in Sep 2025

4/10 Poor

Elad

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Promised at check in a king size bed for all rooms , booked 4 rooms. received only two with king size. we explained one of us is after back surgery and can NOT walk fur from pool or dinning area. DID not consider our request!!! At French restaurant we waited for food 1.5 Hours from 7:31PM to 9:05PM , food was cold , over cooked
Stayed 4 nights in Sep 2025