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The Royal Haciendas All Inclusive

4.0 star property

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Photo gallery for The Royal Haciendas All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Aerial view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
6 outdoor pools, pool umbrellas, sun loungers
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
$397
$325 nightly
$397 total
Total with taxes and fees
Mar 14 - Mar 15

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Place, Punta Esmeralda Beach
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.8 out of 10
Excellent
(71 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • Beach view
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.6 out of 10
Exceptional
(56 reviews)
  • Ocean view
  • 1047 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.4 out of 10
Exceptional
(28 reviews)
  • Ocean view
  • 1445 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(67 reviews)
  • 398 sq ft
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

With a stay at The Royal Haciendas All Inclusive in Playa del Carmen (Corasol), you'll be within a 15-minute drive of Playa del Carmen Main Beach and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 8.8 mi (14.2 km) from Maroma Beach and 10.7 mi (17.2 km) from Xplor Theme Park.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Playa 88 - 5 min drive - 1.4 miles
  • Gran Coyote Golf - 6 min drive - 1.8 miles
  • Punta Esmeralda Beach - 8 min drive - 1.3 miles
  • Xcaret Eco Theme Park - 18 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Las Máscaras - ‬15 min walk
  • ‪Restaurante Riviera - ‬17 min walk

About this property

The Royal Haciendas All Inclusive

The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 252 individually decorated guestrooms, featuring microwaves and plasma televisions. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, 4 hot tubs, and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Kinokó, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kinokó
  • La Palapa del Sol
  • Los Murales
  • Pizza Luna
  • Sol y Luna Grill

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 18 buildings
  • 4 floors
  • Built in 2006
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch HDTV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 008-013-002459/2025

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1092 out of 1911 reviews
Rating 8 - Good. 447 out of 1911 reviews
Rating 6 - Okay. 231 out of 1911 reviews
Rating 4 - Poor. 77 out of 1911 reviews
Rating 2 - Terrible. 64 out of 1911 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Stayed 7 nights in Nov 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read a couple reviews about people complaining of food. Food was all delicious and I'm wondering how 'high society' these people who leave poor food reviews must be eating. Don't look too much into those poor reviews. this whole resort was lovely.
Stayed 7 nights in Nov 2025

10/10 Excellent

Julian, Sanger

Liked: Cleanliness, staff & service, property conditions & facilities
Good place we will come back. Check in was terrible.
Stayed 5 nights in Nov 2025

10/10 Excellent

majid

Liked: Cleanliness, staff & service, property conditions & facilities
i love this place because everything you want you can have it so much clean and quiet
Stayed 4 nights in Nov 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is beautiful and well kept. I had one issue due to noise in a room, and the staff went above and beyond to make sure we were happy and comfortable. The staff was beyond friendly. My biggest complaint was the firm beds. I don't sleep well on those. Some people prefer them, but I don't. It made it difficult to get comfortable. Other than that, the property is amazing. I was saddened to see the beach erosion; the beach was huge the last time I stayed there.
Stayed 6 nights in Nov 2025

10/10 Excellent

Gopal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There could have been more bars outside, near the pools. Also, Mexican Pesos were not accepted at the in-hotel store, which was frustrating.
Stayed 7 nights in Nov 2025

10/10 Excellent

Andy

Stayed 14 nights in Oct 2025

6/10 Okay

Astrid

Stayed 3 nights in Nov 2025

8/10 Good

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved it!
Stayed 4 nights in Nov 2025

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks were excellent. Staff was friendly and did a great job.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Our first time staying here, we loved chatting with the members and hearing about years past, many return guests here. Nice rooms and decent food. A well priced quiet vacation to relax. Beachfront isn't the best we have seen but we still seam. The resort had recreated large sand dunes as a break water to protect the erosion of their beach. There is a very quiet area of sea to float, swim or soak. Easy to get around with mobility issues. Drinks are the slushy kind and okay. Great ocean views from restaurant. Great for relaxing quiet vacation.
Stayed 4 nights in Nov 2025

10/10 Excellent

KATHLEEN

Stayed 4 nights in Nov 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beachfront room with huge pile of seaweed in driveway beside room. Smelled like death to the point we coul not enjoy patio Not allowed to play our music by pool Beach fair. Lots of erosion; not enjoyable to swim Lastly- limited dining options as reservations for the two nice restaurants all taken by members who can reserve ahead while the rest of us have to call daily at 8am to find that only available for 5p or 9p I used to like it here but probably not returning
Stayed 6 nights in Nov 2025

6/10 Okay

Brent

Traveled with family
Liked: Cleanliness, property conditions & facilities
Timeshare property with a terrible beach. Staff were friendly but didn’t really pay much attention when I told them I would not sit through a sales pitch.
Stayed 5 nights in Nov 2025

10/10 Excellent

Norberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel nunca nos informo antes de arribar que no tenia playa,ya que el agua invadio to lo que hera arena,sin olvidarnos el sargaso...el hotel en general es EXELENTE
Stayed 10 nights in Jul 2025

8/10 Good

carlos max, trenton

Traveled with family and small children
Liked: Cleanliness, staff & service
Overall not a bad resort Im just used to better. Buffet is not that great (including breakfast) but 2 dinner restaurants and pool bar were excelent. Pool was little cold. And elevator wasn’t working properly (we had a baby in a stroller). 2 bedroom apartment with an ocean view was amazing. No beach was not a problem for us but if you’re looking for a beach you will be disappointed
Stayed 3 nights in Nov 2025

6/10 Okay

edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Nov 2025

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very nice and clean. Friendly staff and great food. However the elevators are not well marked and the time share people are relentless. If you get annoyed with the badgering to attend one of their spiels this is not the resort for you.
Stayed 7 nights in Nov 2025

10/10 Excellent

cathy

Traveled with group
Liked: Cleanliness
Great time!
Stayed 7 nights in Nov 2025

10/10 Excellent

kateryna

Stayed 7 nights in Nov 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely incredible. They go above and beyond to make sure every aspect of your stay is as special as possible. The pools were great, lots of fun pool activities going on.
Stayed 4 nights in Nov 2025

6/10 Okay

Alla

Liked: Cleanliness, staff & service, room comfort
Hotel is good, but there are two things that I’d like to mention here for ppl who is planning to book this hotel. First beach is NOT good, it’s a rocky beach with big palm roots under water. It’s impossible to go into the water. Second it's very loud when someone walks through the corridors, pushing carts, food service, pretty much you can hear everything. I was there with my 19 months old baby, and she would wake up all the time during her day nap from that, or at night too. Sounds from the corridor were too loud.
Stayed 7 nights in Nov 2025

10/10 Excellent

Frank Zlatko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the listed premium items at upscale restaurants were not worth the extra cash. Lots of pressure to get signed up fro time shares
Stayed 7 nights in Nov 2025