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Sheraton Maria Isabel Mexico City Reforma

4.0 star property

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Photo gallery for Sheraton Maria Isabel Mexico City Reforma

32-inch flat-screen TV with satellite channels, TV
Outdoor pool
Rooftop terrace
32-inch flat-screen TV with satellite channels, TV
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
$159
$133 nightly
$159 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(99 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(144 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(42 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(33 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(10 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(28 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic King Room Danubio Tower

Premium bedding, minibar, in-room safe, desk

Classic King Room Danubio Tower

  • Sleeps 3

View all photos for Classic Two Double Room Danubio Tower

Premium bedding, minibar, in-room safe, desk

Classic Two Double Room Danubio Tower

  • Sleeps 4

View all photos for Business Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Business Deluxe King Room

  • Sleeps 3

View all photos for Business Deluxe King Room with Reforma Avenue View Reforma Tower

Premium bedding, minibar, in-room safe, desk

Business Deluxe King Room with Reforma Avenue View Reforma Tower

  • Sleeps 3

Business Deluxe Two Double Room with Reforma Avenue View

  • Sleeps 4

Business Deluxe Club Two Double Room with Reforma Avenue View

  • Sleeps 4

View all photos for Alcove Suite Reforma Tower

Premium bedding, minibar, in-room safe, desk

Alcove Suite Reforma Tower

  • Sleeps 3

Junior Suite Reforma Tower

  • Sleeps 2

Corner Suite Reforma Tower

  • Sleeps 3

Penthouse Suite Reforma Tower

  • Sleeps 3

Malmaison Penthouse Suite Reforma Tower

  • Sleeps 6

Marco Polo Penthouse Suite Reforma Tower

  • Sleeps 7

Business Deluxe Two Double Room Danubio Tower High Floor

  • Sleeps 4

Business Deluxe Club Queen Room Reforma Tower

  • Sleeps 3

View all photos for Business Deluxe Queen Room Reforma Tower

Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Business Deluxe Queen Room Reforma Tower

  • Sleeps 2

Business Deluxe Club 1 King Guest Room With Re Avenue And City View - Club Lounge Access

  • Sleeps 3

Similar properties

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  • Pool
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4.7 out of 5, Exceptional, 3,180 reviews
$124 nightly
The price is $148
Dec 22 - Dec 23
Total with taxes and fees
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About the neighborhood

Mexico City

With a stay at Sheraton Maria Isabel Mexico City Reforma, you'll be centrally located in Mexico City, steps from U.S. Embassy and within a 5-minute walk of Angel of Independence Monument. .This hotel is 0.4 mi (0.6 km) from British Embassy and 0.4 mi (0.7 km) from Diana the Huntress Fountain.

What's nearby

  • Paseo de la Reforma - 1 min walk - 0.0 miles
  • U.S. Embassy - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 2 min walk - 0.1 miles
  • Reforma 222 - 9 min walk - 0.5 miles
  • Cibeles Fountain - 12 min walk - 0.7 miles

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Hotel with a sauna, steps from U.S. Embassy
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
Make yourself at home in one of the 756 guestrooms featuring minibars and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an outdoor pool, and a sauna. This hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Sheraton Maria Isabel Mexico City Reforma has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1533 out of 2139 reviews
Rating 8 - Good. 335 out of 2139 reviews
Rating 6 - Okay. 151 out of 2139 reviews
Rating 4 - Poor. 54 out of 2139 reviews
Rating 2 - Terrible. 66 out of 2139 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet, clean
Stayed 1 night in Sep 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice centralized hotel
Stayed 3 nights in Sep 2025

4/10 Poor

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location of this property is as good as it gets, right at city center with tons of shopping, dining and entertainment options. Do note that moving around the city is complicated due to the volume of traffic. My main issue was that we reserved two rooms through Expedia (family of 5) and they puts us on separate buildings, one was in great shape and the other is like a 2 star hotel. But traveling with minors and being on different buidlings was an annoyance by itself, and had I known Id reserve elsewhere. Overall the hotel is ok, but showing age. My room's bathroom was bad. Stained walls, broken tiles, chipped wood trims.....like a 2 star hotel. Also my AC did not work, front desk sent someone to look at it and did a absolutely nothing, not airflow was.coming out. Will not reserve here again. And Im a BonVoy member, which really doesn't mean much.
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Stayed 5 nights in Sep 2025

10/10 Excellent

Rocael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Sheraton
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, efficient, and responsive to my request for a quiet side of the hotel. The room was great: quiet, comfortable, roomy. Loved in room coffee maker. Elevators were fast; never had to wait long to go up or down. Fitness center provided water bottles :-).
Stayed 5 nights in Sep 2025

10/10 Excellent

Suong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Oscar, Bethesda

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It used to be a quiet and good hotel, now it is worse than a cantina. Permanent Loud, Music And traffic in The lobby area and corridors. The restaurant has been reduced to Breakfast and the rest of the day is very poor in service and food.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, safe hotel, amazing staff, and clean and comfy rooms.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yuritzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025

10/10 Excellent

cesar

Stayed 3 nights in Aug 2025

8/10 Good

Leandro

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Kitty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and location is the best
Stayed 5 nights in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Sheraton Mexico City Maria Isabel! 🏨✨ Awesome location—easy to get around and lots of great restaurants nearby. Room was pretty clean, staff were super friendly, and the hotel felt safe with key card access to floors. Nice views too! Highly recommend if you’re visiting Mexico City. 🌆👍
On the right side of the photo, you can see the Sheraton Maria Isabel Hotel, located just next to the Angel of Independence. The location is super convenient for sightseeing and dining, yet it’s not noisy at all.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gaurav

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness, friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

rakesh k

Liked: Cleanliness
This Sheraton is a business focused hotel. We were in Mexico City on a 4 day vacation, and found this hotel catering to business guests better than to vacationers. The check in took a long time.... we were 6 people deep with only 2 check in counter staff available. Had numerous issues with our shower and tub outlet blockage....the crew came out and were nice....spoke no english...so there was a lot of pantomime and hand gestures to explain our issue. The air-conditioner
Stayed 6 nights in Aug 2025

8/10 Good

oussama

Liked: Staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Luis Ignacion

Me gusto mucho la estancia, es la tercera vez que me quede y me volveria a quedar
Stayed 2 nights in Aug 2025

10/10 Excellent

Bob

Stayed 3 nights in Aug 2025

8/10 Good

Federico, Panama

Liked: Property conditions & facilities
Buena ubicación
Stayed 3 nights in Aug 2025

10/10 Excellent

Pedro Javier Gonzalez, Plantation

Stayed 3 nights in Aug 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El hotel tiene una excelente ubicación, el personal de limpieza muy amable. Las habitaciones muy viejas, pequeñas les hace falta mantenimiento. Las cortinas no se pueden cerrar bien
Stayed 5 nights in Aug 2025

8/10 Good

Katia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minor things that I would change/ fix but overall a good experience. I would stay here again. Loved the staff, location, service but a fridge/ microwave in the room would be nice. We did have a mini fridge that was stocked with goodies but we were never able to open it. We were also not able to watch tv until our last night there because we didn't have the correct remote and it was brought to us until our last night. Some minor wear and tear details inside the room but not a deal breaker. Overall, it was good value for our money. One of the nicer hotels in the area.
Stayed 3 nights in Aug 2025