Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property

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Private beach, scuba diving, beach volleyball, beach bar
Theater show

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
$522
$522 nightly
$522 total
Total with taxes and fees
Dec 15 - Dec 16

Explore the area

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Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 1054 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(148 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 667 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 667 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 667 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Puerto Morelos

When you stay at Excellence Riviera Cancun - Adults Only All Inclusive in Puerto Morelos, you'll be on the beach, a 4-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square. .This all-inclusive property is 10 mi (16.1 km) from Moon Palace Golf Club and 14.1 mi (22.8 km) from Maroma Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.1 miles
  • Puerto Morelos Beach - 8 min walk - 0.5 miles
  • Crococun Zoo - 2 min drive - 1.5 miles
  • Ojo de Agua Beach - 4 min drive - 2.0 miles
  • Puerto Morelos Town Square - 6 min drive - 2.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bistro El Beso - ‬14 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Route 66 - ‬15 min walk
  • ‪Villa Marina - ‬17 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

Adults-only beachfront property with 6 outdoor pools
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at The Kitchen Table, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 12 bars/lounges.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Morelos? This property has 104410 square feet (9700 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.
Agave - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Spice - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chez Isabelle - This restaurant specializes in French cuisine and serves dinner only. Open daily.
Basmati - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • Spice
  • The Kitchen Table

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 104,410 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • On a private beach
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

More

  • 4 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Reviews

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1509 out of 1962 reviews
Rating 8 - Good. 261 out of 1962 reviews
Rating 6 - Okay. 121 out of 1962 reviews
Rating 4 - Poor. 29 out of 1962 reviews
Rating 2 - Terrible. 42 out of 1962 reviews

Reviews

10/10 Excellent

John, Roanoke

Stayed 4 nights in Sep 2025

8/10 Good

mohamed

Stayed 4 nights in Aug 2025

10/10 Excellent

ANDRZEJ, wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

6/10 Okay

Karla Suzanne

Liked: Cleanliness, property conditions & facilities
Kind of boring as far as activities. The beach smelled and had lots of sea weed I would not go back. Food was average
Stayed 6 nights in Aug 2025

8/10 Good

Foster

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond amazing
Stayed 5 nights in Sep 2025

4/10 Poor

hyesun

Traveled with family
Disliked: Amenities, property conditions & facilities
i want to say it is not 5 star resort. very disappointed overall.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

4/10 Poor

Gary M

Stayed 3 nights in Aug 2025

10/10 Excellent

Vi Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Rebeka

Traveled with partner
Liked: Cleanliness, property conditions & facilities
My partner and I thoroughly enjoyed our stay to Excellence Riviera Cancun. The food was incredibly delicious and amazing. The stuff members were aways helpful and attentive to our every need, ensuring that we had everything we requested.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very beautiful well kept clean and staff was great
Stayed 7 nights in Aug 2025

8/10 Good

Howard, philadelphia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from everyone.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ferdous

Liked: Staff & service
Staff services were excellent, any time I needed them they were always available, thanks for everything I had unforgettable experience in this hotel. Thanks again
Stayed 4 nights in Aug 2025

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was my first time in Mexico, and it was great. The resort was huge, very comfortable, spacious, with multiple pool options, a lazy river, and a gorgeous private beach. There are 11 restaurants on the property, but not all are open at the same time. They have released Vegan menus at all restaurants, but while we were there, they weren't available due to missing ingredients. We went to: - Spice (Japanese). Great Hibachi experience, you need to book for this. - The Kitchen Table (International) Only visited for breakfast and lunch. The continental breakfast was fantastic, and the lunch was great too, with a salad buffet bar and an à la carte menu. - The Grill (Meat). Went for dinner. The food was great, but had limited veggie options. - The Lobster House (Seafood). Went for dinner. Delicious! - Agave (Mexican). Went for dinner. The food was good, but after going to the other restaurant, this was our least favourite. We didn't get to go to Chez Isabelle (French cuisine), but everyone says it's amazing! Overall, the food was the best I've had at an all-inclusive hotel so far. The amenities were great. Lovely beach area, good gym, nice pools and bars! There was always some activity going on, which was nice (e.g. beach volleyball, water volleyball, water aerobics, cocktail making, etc.) The only thing that let us down was the room, as it smelled of damp and mould. But they moved us once we made them aware. Their service was great. Everyone was very kind and happy.
Stayed 4 nights in Sep 2025

10/10 Excellent

Farnsworth Ainsworth

Stayed 4 nights in Aug 2025

10/10 Excellent

adam grzegorz

Stayed 4 nights in Aug 2025

10/10 Excellent

Alexandra, Flushing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, drinks and service were exceptional! Fun and engaging entertainment. Beautiful grounds and white powder beach. Pool was dirty but then cleaned. The beach had much sargassum which made it unusable. Coatis and other animals roam the facilities.
Stayed 7 nights in Aug 2025

10/10 Excellent

Suzanne Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was very nice. Had a great time. Service great.
Stayed 7 nights in Aug 2025

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were very clean. Property landscape is manicured to best in class. Service was always excellent. We had multiple occasions where main items on the menu were not available. We upgrade to the excellence club and did not recognize the value. Entertainment varied from good to not so good.
Stayed 6 nights in Aug 2025

10/10 Excellent

Marcus Apollo Santos, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the place and the staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daisy

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence was great! The service was wonderful and the resort was beautiful. I was really surprised at the food too! There were some misses but overall it was super tasty and felt gourmet. Will be returning in the future.
Stayed 6 nights in Aug 2025

6/10 Okay

Kyle

Traveled with partner
Liked: Cleanliness, staff & service
I thought the staff was very nice but the food just fell short.
Stayed 4 nights in Aug 2025

8/10 Good

QUANG V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the fact that the grill (steak restaurant) just opened for serving but ran out of certain cuts, the porterhouse. It’s insane! We heard it similar from another guests but had to witness to ourselves. Unbelievable!!!
Stayed 5 nights in Aug 2025