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CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Junior Swim-Up Suite Spa or Pool View
667 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Junior Suite Ocean View
Room with view
667 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Junior Suite Ocean Front
Room with view
667 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
Room with view
667 square feet
1 King Bed
Room sleeps 2 guests
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Two-Story Rooftop Terrace Suite Spa or Pool View
1054 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Honeymoon Suite Ocean Front
Room with view
1044 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite Spa or Pool View
667 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
Select dates to see price
Excellence Club Junior Swim Up Suite Pool View
668 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Junior Suite Pool View
668 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Excellence Club Junior Swim-Up Ocean View
Room with view
667 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only luxury on the beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Business center

With a stay at Excellence Riviera Cancun - Adults Only - All Inclusive in Puerto Morelos, you'll be next to a golf course, within a 15-minute drive of Puerto Morelos Town Square and Crococun Zoo. This 5-star property is 14.5 mi (23.3 km) from Maroma Beach and 14.6 mi (23.4 km) from Ventura Park Cancun.

Make yourself at home in one of the 440 guestrooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at Toscana // Dress Code, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 11 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Morelos? This property has facilities measuring 104410 square feet (9700 square meters), including conference space. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Excellence Riviera Cancun - Adults Only - All Inclusive

Carr. Federal 307 Chet-Pto. Juarez, Puerto Morelos, QROO 77580

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Hotel Amenities

Excellence Riviera Cancun - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only - All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 11 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub. Onsite self parking is complimentary.

Excellence Riviera Cancun - Adults Only - All Inclusive is a smoke-free property.

  • Number of outdoor pools - 6
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • On private beach
  • Conference space size (meters) - 9700
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Outdoor tennis court
  • Total number of rooms - 440
  • Number of floors - 4
  • Number of buildings/towers - 9
  • Tennis on site
  • Barbecue grill(s)
  • Beach bar
  • Couples/private dining
  • Coffee/tea in common areas
  • Rooftop terrace
  • Number of bars/lounges - 11
  • Full-service spa
  • Swim-up bar
  • Spa treatment room(s)
  • Conference space
  • Free breakfast
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2004
  • Coffee shop or café
  • Free pool cabanas
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 10
  • Conference space size (feet) - 104410
  • Banquet hall
  • Spa tub
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Excellence Riviera Cancun - Adults Only - All Inclusive offers 440 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Coffee/tea maker
  • Daily housekeeping
  • Furnished balcony or patio
  • Turndown service
  • Free bottled water
  • Soap
  • Towels provided
  • Shampoo
  • Linens provided
  • Toilet paper
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate living room 1
  • Number of bathrooms - 1
  • Free international calls
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Toscana // Dress Code - This restaurant specializes in Italian cuisine and serves dinner only.

Agave // Dress Code - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Spice // Dress Code - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Chez Isabelle / DressCode - This restaurant specializes in French cuisine and serves dinner only. Open daily.

Basmati // Dress Code - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site

Spa Services

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available through room service. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No shows require payment in full, including taxes and service fee.

Guests with service animals should contact this property in advance.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available through room service.

Caters to adults only

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Minimum guest age is 18

No gap period between guest stays

Hotel Names

  • Excellence Riviera Cancun Adults Only Puerto Morelos
  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults
  • Excellence Riviera Cancun Adults Only All Inclusive
  • Excellence Riviera Cancun Adults All Inclusive
  • Excellence Riviera Cancun Adu

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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