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Beloved Playa Mujeres - Couples Only All Inclusive

Property class: 5 and above

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Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

A wooden deck with a hot tub and a view of the ocean.
Property video
A pool area with a view of the ocean, palm trees, and a white outdoor seating area.
A resort with white buildings, palm trees, and a view of the ocean.
A modern hotel room with a large bed, a sitting area with a white sofa, a dining table, a bathtub, and a balcony with a view of the ocean.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi
The current price is $614
$508 nightly
$614 total
Total with taxes and fees
Nov 29 - Nov 30

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪6 min walk‬
  • Place, Punta Sam Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Terrace Suite With Plunge Pool

A white outdoor seating area with a pergola structure and a clear sky in the background.

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1862 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Beachfront Two Story Casita Suite w/ Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

A hotel room with a large bed, two round mirrors, a vanity with a vase, and a view of the ocean.

Junior Suite with Round Jacuzzi

9.6 out of 10
Exceptional
(42 reviews)
  • Garden view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

A poolside area with a white sofa, a small table, and a potted plant.

Swim Up Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

A modern hotel room with a balcony overlooking the ocean, a seating area with a table, and a large window with curtains.

Junior Suite Ocean View

9.8 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

A rooftop hot tub with a clear view of the ocean and cityscape.

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1862 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Casita Suite w/ Private Pool

9.6 out of 10
Exceptional
(7 reviews)
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

A spacious bedroom with a large bed, a seating area with a sofa and armchairs, and a balcony with a view of the sea.

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 2874 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Pool View

A modern bedroom with a large bed, bedside tables, a bench, and a slatted headboard.

Honeymoon Suite Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

A resort with a swimming pool, beach, and ocean view.
Excellence Playa Mujeres - Adults Only All Inclusive
Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
4.6 out of 5, Wonderful, 1,580 reviews
$536 nightly
The price is $648
Nov 29 - Nov 30
Total with taxes and fees
Excellence Playa Mujeres - Adults Only All Inclusive

About the neighborhood

Punta Sam

With a stay at Beloved Playa Mujeres - Couples Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 5-minute drive from Punta Sam Ferry Terminal and 7 minutes from El Meco Archaeological Site.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 6 min walk - 0.4 miles
  • Punta Sam Beach - 3 min drive - 1.1 miles
  • Playa Mujeres Golf Club - 5 min drive - 2.2 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 29 min drive - 14.2 miles
  • North Beach - 46 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Mike's Coffee - ‬2 min walk
  • ‪El Suspiro - ‬9 min drive
  • ‪Gourmet Hall - ‬6 min drive
  • ‪La Casona STK - ‬20 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 109 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a sauna, and a fitness center.
Grab a bite to eat at the Le Bisou, a restaurant where you can take in the garden view, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner. Open daily.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1000 reviews
Rating 8 - Good. 116 out of 1000 reviews
Rating 6 - Okay. 24 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My vacation was the best that I had ever
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible couples only resort with great staff, activities and amenities. The swim up suite was great.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff ever, great food, plenty to do, quiet, relaxing, and romantic.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller, quiet resort that's perfect for couples. The services is exceptional, the newly updated rooms are nice and the food is great.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great staff, beautiful weather and amazing food and drinks.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is quiet, lovely, staff is super helpful, food was ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Service was wonderful and the resort was extremely clean.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, excellent for couples. Small, intimate, great service, great rooms, good food, loved the taco truck & gourmet coffee every day 😁
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Very friendly staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing atmosphere. Clean white sand beach and clear water. Just what we were looking for.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intimate and exceptional service.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at an AI resort and we couldn’t have had a better experience. I wish we could go back tomorrow!!! Next time we will take our family and we will stay at a family excellence resort for sure!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I greatly enjoyed our stayed and will return in a few weeks!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Swim out pool was awesome, staff treat you like family, and the food was soooo good!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay ever - Beautiful grounds. Resort is very clean and the food is so delicious. All the workers are super nice and friendly. Highly recommend.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. The staff was incredibly helpful and so nice. They made the experience even better. Our room was gorgeous and everything was very clean. The food was delicious, we only missed one restaurant and it was for lack of planning, we’ll try it next time since we are most definitely returning.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best trip ever! Peaceful, relaxed environment. Time felt slow for the first time and enjoyed every moment of this trip. The food, the room, the staff, everything was amazing. Will definitely be coming back here to get away from busy life:) loved it here
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Phenomenal food and service. My husband and I loved the stay and highly recommend. The romance spa package was also incredible.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at beloved. This place never disappoints and the staff are extraordinary.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Week food, mediocre overall value.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly amazing. So peaceful. The beach days were just beautiful and the food and drinks never stopped coming, right to our comfy palapa. All the restaurants were delicious and a great variety. The rooms were beautiful and had everything you'd need and more! I'm telling all my friends about the Beloved.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Clean room. Everything else are average.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful from the time you get there to the time you leave. Staff really make this an outstanding experience. The food was great and so were the drinks. We plan going back next year!
Stayed 6 nights in May 2026

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