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Beloved Playa Mujeres - Couples Only All Inclusive

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A wooden deck with a hot tub and a view of the ocean.
Property video
A modern hotel room with a large bed, a sitting area with a white sofa, a dining table, a bathtub, and a balcony with a view of the ocean.
A resort with white buildings, palm trees, and a view of the ocean.
A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi
The current price is $509
$421 nightly
$509 total
Total with taxes and fees
Sep 21 - Sep 22

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪6 min walk‬
  • Place, Punta Sam Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Terrace Suite With Plunge Pool

A white outdoor seating area with a pergola structure and a clear sky in the background.

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1862 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Beachfront Casita Suite w/ Private Pool

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Beachfront Two Story Casita Suite w/ Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

A hotel room with a large bed, two round mirrors, a vanity with a vase, and a view of the ocean.

Junior Suite with Round Jacuzzi

9.6 out of 10
Exceptional
(42 reviews)
  • Garden view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

A poolside area with a white sofa, a small table, and a potted plant.

Swim Up Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

A modern hotel room with a balcony overlooking the ocean, a seating area with a table, and a large window with curtains.

Junior Suite Ocean View

9.8 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 957 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

A rooftop hot tub with a clear view of the ocean and cityscape.

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1862 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Casita Suite w/ Private Pool

9.6 out of 10
Exceptional
(7 reviews)
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

A spacious bedroom with a large bed, a seating area with a sofa and armchairs, and a balcony with a view of the sea.

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 2874 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Pool View

A modern bedroom with a large bed, bedside tables, a bench, and a slatted headboard.

Honeymoon Suite Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Atelier Playa Mujeres - Adults Only - All Inclusive
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  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.8 out of 5, Exceptional, 1,497 reviews
$498 nightly
The price is $607
Oct 19 - Oct 20
Total with taxes and fees
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About the neighborhood

Punta Sam

With a stay at Beloved Playa Mujeres - Couples Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 5-minute drive from Punta Sam Ferry Terminal and 7 minutes from El Meco Archaeological Site. .This all-inclusive property is 3.8 mi (6.1 km) from Playa Mujeres Golf Club and 4.9 mi (7.9 km) from Gran Puerto Pier.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 6 min walk - 0.4 miles
  • Punta Sam Beach - 3 min drive - 1.1 miles
  • Playa Mujeres Golf Club - 5 min drive - 2.2 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 33 min drive - 13.7 miles
  • North Beach - 46 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪Mike's Coffee - ‬2 min walk
  • ‪El Suspiro - ‬9 min drive
  • ‪Gourmet Hall - ‬6 min drive
  • ‪The Press - ‬17 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 109 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a sauna, and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Le Bisou, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.
Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner. Open daily.
Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
El Mar - This beachfront restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Snorkeling

Land activities

Bicycling

Fitness facilities

Soccer

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 10 buildings
  • 4 floors
  • Built in 2009
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Beloved Hotel

Beloved Hotel All Inclusive

Beloved Hotel Playa Mujeres

Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres

Playa Mujeres Beloved Hotel

Beloved Playa Mujeres Excellence Group All Inclusive

Beloved Excellence Group All Inclusive

Beloved Playa Mujeres Excellence Group

Beloved Excellence Group

Beloved Playa Mujeres Excellence All Inclusive AdultsOnly

Beloved Excellence All Inclusive AdultsOnly

Beloved Playa Mujeres Excellence AdultsOnly

Beloved Excellence AdultsOnly

Beloved Playa Mujeres by Excellence Group All Inclusive

The Beloved Hotel Playa Mujeres All Inclusive

Beloved Playa Mujeres by Excellence Group

Beloved Mujeres Excellence In

Beloved Playa Mujeres Couples Only All Inclusive

Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 824 out of 1004 reviews
Rating 8 - Good. 119 out of 1004 reviews
Rating 6 - Okay. 26 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great staff, beautiful weather and amazing food and drinks.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Odeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is quiet, lovely, staff is super helpful, food was ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hussien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Service was wonderful and the resort was extremely clean.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Nadija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I greatly enjoyed our stayed and will return in a few weeks!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Alonza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Swim out pool was awesome, staff treat you like family, and the food was soooo good!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Phenomenal food and service. My husband and I loved the stay and highly recommend. The romance spa package was also incredible.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Novia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at beloved. This place never disappoints and the staff are extraordinary.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful from the time you get there to the time you leave. Staff really make this an outstanding experience. The food was great and so were the drinks. We plan going back next year!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Resort was quiet and clean. Food was good.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful and quiet experience- highly recommend for couples.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Sean Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was clean with clear blue waters
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Beloved was nothing short of a dream. From the moment we arrived until the moment we left the staff was beyond attentive, our room was beautiful, and the resort was a perfect quiet getaway for us to celebrate our birthdays and anniversary. We enjoyed the intimacy there, where it was all about us being together. Can’t wait to return.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Gergana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like family. We can’t wait to be back!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and always working to make our stay enjoyable. So nice to not have to make reservations at any of the restaurants.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

novia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was amazing!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back right away. The drinks were tasty. The beach was beautiful and refreshing. The staff was phenomenal!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shumeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish to come back soon
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kaminski

Liked: Staff & service, amenities, property conditions & facilities
this was the most unbelievable hotel I have ever stayed at.. everything was top notch. I cant wait to go back
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
Resort was perfect, staff were so friendly and helpful, the food and drink everywhere was incredible. Room was huge and spotless, comfy bed, loads of storage. Perfect stay
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Beautiful resort, very quiet and laid back. Great food and friendly staff
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring sunscreen
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Erin Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at a small, quiet resort. The beach was fabulous.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent five glorious days at this all inclusive, adults only resort. The treatment we received was unlike anything we experienced before. Simply put, the staff at this resort is amazing. Add to it the pristine beach, the excellent food and the Casitas with private pool, we place this resort at the top of our list, and look forward to a return visit.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Piper

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean and beautiful rooms, great drinks and great food!
Stayed 4 nights in Nov 2025

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