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Excellence Playa Mujeres - Adults Only All Inclusive

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A resort with a swimming pool, beach, and ocean view.
Property video
A spacious lobby with a high ceiling, a central bar area, and a staircase leading to upper floors.
A beachside bed with white curtains, a hat, and sunglasses on the bed.
A resort with a pool, palm trees, and a view of the ocean.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
The current price is $505
$418 nightly
$505 total
Total with taxes and fees
Sep 22 - Sep 23

Explore the area

View in a map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪8 min walk‬
  • Place, Punta Sam Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(104 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Swim Up Suite Spa or Pool View

9.4 out of 10
Exceptional
(39 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

A rooftop pool area with a view of buildings and a clear sky.

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(9 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

A hotel room with a balcony, a TV, a dining table, and a sofa.

Excellence Club Junior Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a wooden floor, a hot tub, and a view of the beach.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

A poolside area with a wooden deck, lounge chairs, and a thatched-roof structure.

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

A modern hotel room with a balcony, a sofa, a coffee table, and a view of palm trees.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

A rooftop terrace with a pool, lounge chairs, and a seating area with a view of the city skyline.

Terrace Suite With Plunge Pool

9.0 out of 10
Wonderful
(17 reviews)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Inspira Junior Suite Ocean Front | Beach/ocean view
Atelier Playa Mujeres - Adults Only - All Inclusive
Playa Mujeres
  • Pool
  • Hot tub
  • All inclusive
  • Spa
4.8 out of 5, Exceptional, 1,495 reviews
$495 nightly
The price is $604
Sep 24 - Sep 25
Total with taxes and fees
Atelier Playa Mujeres - Adults Only - All Inclusive

About the neighborhood

Punta Sam

With a stay at Excellence Playa Mujeres - Adults Only All Inclusive in Punta Sam (Playa Mujeres), you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. .This all-inclusive property is 6.3 mi (10.1 km) from North Beach and 14.8 mi (23.8 km) from La Isla Shopping Mall.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 8 min walk - 0.5 miles
  • Punta Sam Beach - 3 min drive - 1.4 miles
  • Playa Mujeres Golf Club - 5 min drive - 2.0 miles
  • North Beach - 47 min drive - 6.1 miles
  • Dolphin Discovery - 54 min drive - 9.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Mike's Coffee - ‬6 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Gourmet Hall - ‬6 min drive
  • ‪The Press - ‬17 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the 450 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 7 outdoor pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Oregano, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 11 bars/lounges, or 7 poolside bars.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Oregano - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobster House - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
The Grill - This beach steakhouse serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Sailing

Snorkeling

Land activities

Bicycling

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oregano
  • The Grill
  • The Lobster House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 4 floors
  • 9 buildings
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Excellence Playa Mujeres

All Inclusive Playa Mujeres

Excellence Adults Only

Excellence Adults Only All Inclusive

Excellence All Inclusive

Excellence Playa Mujeres Adults

Excellence Playa Mujeres Adults Only

Excellence Playa Mujeres Adults Only All Inclusive

Excellence Playa Mujeres All Inclusive

Playa Mujeres All Inclusive

Excellence Playa Mujeres Adults All Inclusive

Excellence Adults All Inclusive

Excellence Adults All Inclusive All-inclusive property

Excellence All Inclusive Adults Hotel

Excellence Playa Mujeres All Inclusive Adults

Excellence All Inclusive Adults

Excellence Mujeres Inclusive

Hotel Excellence Playa Mujeres - All Inclusive - Adults Only

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Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1194 out of 1571 reviews
Rating 8 - Good. 214 out of 1571 reviews
Rating 6 - Okay. 95 out of 1571 reviews
Rating 4 - Poor. 26 out of 1571 reviews
Rating 2 - Terrible. 42 out of 1571 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very clean. Loved our room too.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Landen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort and staff!!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this resort had both the beach option and the pools. The swim up room was a really nice feature that we really enjoyed.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay everything was perfect
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Would stay again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

constanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing. The food was over the top and the service 10 out of 10. I would totally recommend this hotel for a couple trip and I will come back.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Naysan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the swim up bar was fantastic.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ambience of the resort was excellent.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon arrival was very attentive and friendly. The rooms were clean and the complimentary drinks inside the room were awesome as well. The food was very tasteful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, swimming pool and friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort we have ever been to! Highly recommend. Sincerely, a very picky travel queen.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort 5 stars all around
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Cody James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect and every single staff member was so kind! We made some good friends with the workers there! Will 100% go back!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful well kept grounds. Good food, excellent experience. Will definitely be returning.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Excellence Playa Mujeres. The resort is beautiful, food is delicious, staff is great. This resort is more for relaxing in our opinion, but still has some great night time activities! Would highly recommend!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Dontay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, view, food
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at EPM. The food, rooms, staff, amenities were all incredible. I would definitely go back.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Ingris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very friendly staff. The FOOD was great!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing. The restaurants were so good and the staff were very attentive and friendly. We had a couples massage and hydrotherapy. The spa was really good as well. We will definitely be back. The beach was beautiful and it never felt crowded.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and courteous
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Hyun-Jung

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort with excellent staff. The pools were plentiful, the private beach was perfect, and the swim-up bar was the cherry on top! Would definitely return.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Celeste

Liked: Cleanliness
This place was absolutely top notch with incredible staff, great food, gorgeous room, and beautiful grounds! I had an amazing time and will absolutely be back!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice from check in to check out. Beautiful, clean resort. No complaints honestly!
Stayed 3 nights in Apr 2026

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