Hotel Riu Cancun - Adults Only - All Inclusive

Property class: 3.5

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Photo gallery for Hotel Riu Cancun - Adults Only - All Inclusive

A poolside area with a view of the ocean, lounge chairs, and a modern building facade.
A hot tub area with a view of the beach and ocean, surrounded by palm trees and a fence.
A large resort hotel with multiple buildings, a beach, and a clear blue sky.
A resort with a pool, beach, and ocean view.
A bar area with a central island, bar stools, and ambient lighting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Cancun, QROO
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, Forum Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

Suite Standard with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Suite Junior with Sea View

  • Sea view
  • 473 sq ft
  • Sleeps 3
  • 2 Double Beds

Double Room with Sea View

  • Sea view
  • 322 sq ft
  • Sleeps 3
  • 2 Double Beds

Standard Double Room (M)

8.6 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (M)

8.0 out of 10
Very good
(14 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Sea View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

8.6 out of 10
Excellent
(17 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (M)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (C)

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

7.8 out of 10
Good
(44 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(25 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (U)

8.2 out of 10
Very good
(158 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Room, Ocean View (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Double Room, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Double Room, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Cancun

Located in Cancun (Zona Hotelera), Hotel Riu Cancun - Adults Only - All Inclusive is within a 10-minute walk of Gaviota Azul Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This all-inclusive property is 0.4 mi (0.6 km) from Cancun Convention Center and 0.4 mi (0.7 km) from Forum Beach.

What's nearby

  • Plaza Caracol Mall - 1 min walk - 0.1 miles
  • Cancun Convention Center - 3 min walk - 0.2 miles
  • Caracol Beach - 5 min walk - 0.3 miles
  • Forum Beach - 6 min walk - 0.4 miles
  • Gaviota Azul Beach - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪RIU (Lounge Bar) - ‬1 min walk
  • ‪Miramar - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Lounge 24 - ‬3 min walk
  • ‪El Faro - ‬1 min walk

About this property

Hotel Riu Cancun - Adults Only - All Inclusive

Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 569 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, a nightclub, and a health club. Additional features at this Art Deco property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite at Miramar, one of the property's 6 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Miramar - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
La Toscana - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Turquesa - This poolside buffet restaurant serves breakfast, lunch, and dinner. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons

Snorkeling

Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities

Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Nightclub
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 005-007-003665/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu

All Inclusive Riu Cancun

Cancun All Inclusive Riu

Cancun Riu

Cancun Riu All Inclusive

Riu

Riu All Inclusive

Riu All Inclusive Cancun

Riu Cancun

Riu Cancun All Inclusive

Cancun Riu Hotel

Riu Cancun Hotel Cancun

Riu Cancun Mexico

Rui Cancun

Riu Cancun All Inclusive All-inclusive property

Riu All Inclusive All-inclusive property

Hotel Riu Cancun - Adults Only - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2339 out of 4276 reviews
Rating 8 - Good. 964 out of 4276 reviews
Rating 6 - Okay. 515 out of 4276 reviews
Rating 4 - Poor. 201 out of 4276 reviews
Rating 2 - Terrible. 257 out of 4276 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sunil kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice cool rooms, good food selection, all at a great price. Will be staying there again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Joy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good breakfast and efficient staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay at. The rooms were clean. We had a great time and plan to visit again!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Anyeny

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this resort, very accommodating
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Iram Haider

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Resort. Friendly staff, clean property and the overall vibe is good.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Jose Quezada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of events and Coco Bongo is also nearby so you dont have to travel as much like in other resorts
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good, food, clean and the workers there excellent would recommend 100%
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Abdul A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool area, and the beach
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and the vibe at the property was awesome. Loved the RIU parties as well. The food and drinks were great too.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Ryan Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great , ocean view with a balcony ! Staff were all nice and attentive! Would stay here again !
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

John F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very very good people food activities very professional love it
Stayed 3 nights in May 2026
Verified review

8/10 Good

Nicole Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible, pools were amazing, and the entertainment was great! Super happy we chose this resort for the price and location!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great vacation great place overall cleaned
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great pools. The rooms may need a some renovation however.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ahoura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bartenders and all around staff
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff nice hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Bruce M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and service were great.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place /experience
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Yaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great resort. Can use some structural upgrades (elevators for sure!, shower head broken at connection ports so heavy leaking etc), but the staff were amazing, entertainment available for all groups, easy access to sister resorts. Will def be my destination hotel anytime Im in Cancun!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean the staff were so sweet we also had fresh food at the breakfast buffet
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Michael Getahun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check out
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Florentino Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room the staff so Friendly the food shows Everything das exelent loved ❤️
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel . Perfect for enjoy with couples and friends
Stayed 5 nights in Apr 2026