Get an overview of this hotelFamily-friendly Cancún resort with 4 pools, beach
Located in Cancun (Avenida Kukulkan), Riu Cancun All Inclusive is minutes from Plaza Caracol Mall and Caracol Beach.
This all-inclusive resort is within close proximity of Cancun Convention Center and Forum By The Sea Mall.
Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. This resort also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at one of the resort's 6 restaurants. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Information missing or incorrect? Tell us!Opens in a new window
Riu Cancun All InclusiveBlvd. Kukulcan Km 8.5 Manzana 50, Lote 5, Zona Hotelera Cancun QROO 77500
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- All meals, snacks, and local beverages included
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
- Surfing/boogie boarding
- Supervised activities for children between 4 and 12 years old
- Onsite entertainment and activities
- Onsite live performances
- Motorized water sports
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Offsite tours
The Renova health-and-beauty spa, with complimentary women's and men's saunas and four-person spa tub, offers massage, body treatments, facials, hair and nail care, hair braiding, and waxing. (Surcharges for all spa and beauty services.) A small fitness room contains cardio and weight machines. A nightclub is also on site.
Guests of the Riu Cancun receive 90 minutes complimentary wireless Internet access in the resort lobby. Free wireless Internet access is available in public areas. Other amenities on site include laundry facilities, luggage storage, and babysitting/childcare.
- Poolside bar
- Swim-up bar
- Full-service spa
- Spa tub
- Health club
- Conference space
- Total number of rooms - 569
- Multilingual staff
- 24-hour front desk
- Hair salon
- Gift shops or newsstand
- Shopping on site
- Dry cleaning/laundry service
- Tennis on site
- Wedding services
- Coffee/tea in common areas
- Arcade/game room
- Free WiFi
- Laundry facilities
- Number of floors - 14
- Luggage storage
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Free self parking
- Spa services on site
- Pool umbrellas
- Billiards or pool table
- Number of outdoor pools - 4
- Spa treatment room(s)
- Number of restaurants - 6
Family Friendly Amenities
- Family Hotel
- Outdoor pools
- Free Wi-Fi
- Laundry facilities
- In-room childcare (surcharge)
- Arcade/game room
- Cribs/infant beds (complimentary)
Available in all rooms: Wireless internet access ( MXN 190 per 24-hour period )
Available in some public areas: Free WiFi
Free self parking
- Flat-panel TV
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Ceiling fan
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Air conditioning
- Free bottled water
- Private bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
- In-room childcare (surcharge)
- In-room safe
- WiFi (surcharge)
- Daily housekeeping
- Iron/ironing board
- Satellite TV service
Where to Eat
Don Juan - Casual, air-conditioned dining room and open-air terrace. Beam ceiling. Table linens. Buffet breakfast and lunch. Theme-buffet dinner twice a week.
Kawachi - À la carte Japanese dinner restaurant with black furniture, white place mats, light-colored wood paneling. Reservations required. Dress code: long pants for men. (No sleeveless shirts.)
Sample menu for Kawachi
Restaurante Corazone - Air-conditioned dinner restaurant with oversize paintings of fruits, vegetables. Blue-and-yellow tile checkerboard floor. Dark-wood accents. Rodizio - Brazilian cuisine, a la carte restaurant for dinner. Reservations required in advance. Dress code: long pants for men. (No sleeveless shirts.)
La Mision - Open-air seaview restaurant with granite-top tables, rattan chairs, wrought-iron chandeliers. Continental breakfast. Buffet lunch. Mediterranean buffet dinner with cooked-to-order meat, chicken. Open afternoons for snack foods such as burgers, hot dogs, french fries.
Sports Bar - Open 24 hours for beer, tropical drinks, nachos, and microwave-oven sandwiches, burgers. Sports on TVs. Coin-operated pool tables and video games. Computers with high-speed Internet connections (surcharges).
La Punta - Expansive, air-conditioned lobby bar/lounge open mid-morning to late night.
La Fiesta - Twin bars in air-conditioned theater open early evening to late night.
Pacha - Disco bar open late for dancing.
El Faro - Open-air bar open mid-morning to late night.
Wet'n Drinking - Swim-up bar open mid-morning to early evening.
- Nightly entertainment, including music/dance shows, and karaoke, in an air-conditioned theater with upholstered seats
- Pool aerobics
- Beach volleyball
- Beach soccer
- Ping-Pong tournaments
- Darts tournaments
- Spanish lessons
- Dance lessons
- Kitchen tours
- Disco dancing (adults and children)
- Olympic games
- Crazy games
- Beer-drinking contests
Nearby Things to Do
Four pools provide different ambiences. A freeform, two-level, seaview "quiet pool" isolated at one end of the resort measures 41 meters (45 yards) long and features infinity edges. Paired with that pool is a 12-person spa tub elevated above the beach. Another freeform pool with an infinity edge measures 23 meters (25 yards) long. A third, 23-meter-wide (25-yard) pool contains jetted sections, in-water tables, and a swim-up bar. An irregularly shaped pool with shallow-water sections for lounge chairs measures 17 meters (56 ft) wide.
Furnished with thatched-roof palapas and lapped by water that remains calm in most weather, the resort's beach extends 200 meters (219 yards) along Cancún Island's north side, where it is protected from open-sea swells. The resort's entire waterfront contains garden-fringed sunbathing terraces with padded lounge chairs and umbrellas.
The resort offers snorkeling gear, boogie boards, kayaks, windsurfers, and small sailboats. Introductory scuba-diving lessons are offered in the pool without charge, and beginner, refresher, and certification instruction and excursions (surcharges for all) are also available. Independent operators on the beach rent personal watercraft and offer parasailing and banana-boat rides. The resort includes two lighted tennis courts.
Pok-Ta-Pok Golf Club is 1 km (0.75 mi) from the resort, and the Hilton golf course and driving range are 8.5 km (5.25 mi).
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Golfing nearby
- Personal motorized watercraft on site
- Parasailing nearby
- Fitness classes on site
- Sailing on site
- Snorkeling on site
- Surfing/boogie boarding on site
- Volleyball on site
- Windsurfing on site
Relax and indulge in a variety of treatments at the Renova Spa or sunbath alongside one of four freshwater swimming pools. A sauna, Jacuzzi, and gym are also at your disposal at the onsite spa.
- Manicures and pedicures
- Sauna in spa
- Spa tub in spa
- Body treatments
- Facial treatments
To make special requests for accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- In-room accessibility
Check-in time starts at 3 PM
Special check-in instructions:
Check-out time is noon
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
A full stay penalty applies year round for early departures and no-shows for all room types with the exception of Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico. For more details, please contact the office using the information on the reservation confirmation received after booking.
- Fee for in-room wireless Internet: MXN 190 per 24-hour period (rates may vary)
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We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Awards & Affiliations
USD 35 Spa Credit Offer
Book a stay in any room type now - December 31, 2016 for travel during the same period and receive the following:
- USD 35 spa credit valid towards an 80-minute Renova Combination massage per adult/stay at the Renova Spa