CheapTickets Verified Review
"This run down property didn’t exist as a rental. I never received an email with Check In Instructions. My friend and I went to the property and the owner asked what we were doing there and told us to get off her property.
I called CheapTickets/HomeAway and told them the situation and they said they would book 2 rooms for my friend and I since the 3 bedroom property had been prepaid. He said he would prepay for the 2 hotel rooms if we approved the hotel he found. We approved.
When we got to the hotel to check in we were told only 1 room had been prepaid. I called CheapTickets/HomeAway back and told them the situation. The representative put me on hold and after an hour the call cut off.
My friend ended up having to pay for his room.
I called CheapTickets/Home Away the next morning and was told I was to be reimbursed and someone would call me, that hasn’t happened.
I have been shorted over $500 and spent over 3 hours on the phone with them trying to rectify this situation.
A verified traveler from Quincy MA stayed at Waterfront Property.beach Kayaks Boston and Harbor Views