Compare Arcade Hotels in Puerto Aventuras

"The staff was extremely friendly, they kept the rooms and resort super clean. My friends and I would leave and come back to the resort late at night like around 3 am and the staff would be moping all of the floors.. its not a small resort! The effort they put into keeping the resort clean was greatly appreciated. The food at the buffet was ACTUALLY good. I would come again. It is under construction but it wasnt loud or an eye sore since the resort is so big. I'd come back!! "

"Great resort to stay, I had Gabriella help me out with booking and setting up some extra amentities. Also Ariz and Yhara helped me every step of the way with some recommendations, service, and reservations at the resturants (which were all very good). Very great staff and everyone is so nice! Definitely recommend going here!!"

"Friendly and pool party was fun"

"Loved our stay here, the place is beautiful, lots of different food. The beach has lots of seaweed but the hotel had people cleaning it up. The beach was nice but it is very rocky, definitely recommend water shoes!"

"This is not the adults-only experience younger travelers might expect. The resort feels more geared toward seniors and has a very quiet, low-energy atmosphere. If you’re looking for a lively, child-free getaway, this may not be the right place for you. The food was also very disappointing. I’m not a picky eater, but the quality was far below what I would expect from a 5-star resort. I’ve stayed at 4-star resorts with much better food. To make matters worse, there was ongoing construction in two buildings — one near the main lobby and amenities, and one close to our room. We were not informed in advance and paid full price. The daily noise from 9 a.m. to 5 p.m. made it hard to relax. Overall, I would not recommend staying here and suggest looking at other options."

"There were always chairs available at the pools. There were also a lot of staff ready to help with anything we needed. "