Compare Cheap Hotels in Playa del Carmen Centro Quintana Roo

"No and the pool was beat"

"Stayed here with 3 others in the double deluxe room for college spring break. Hotel was perfect for the price. Nearby everything (shops, 7/11, food), and close enough to the beach/fifth avenue without being too loud. Staff were kind and rooms were cleaned daily. We booked the shuttle to the airport through them as well. Would definitely reccomend "

"We had a great time, the apartment was quite spacious (perhaps the wardrobe was too small) and the level of cleanliness was really good. Breakfast in the morning was excellent and the use of the parking convenient (although very steep!). The staff was friendly and professional. We would recommend it to anyone who isn't bothered by the constant noise of people and music which does not come from the hotel but from the immediate vicinity of the promenade."

"Room was listed as ocean view on the name of the room,it's actually a partial ocean view which was disappointing. Pool was cloudy and full of sand.Wifi constantly disconnecting and weak signal.other then that the rooms were clean and staff friendly.good area"

"The hotel is clean; location is great. Lots of restaurants closeby. Their idea of breakfast is 1-item, on a pre-prepared, saran wrapped dessert plate, that you must request from the front desk attendant. Next housekeeping is not consistent with DAILY room cleaning. I recently booked a week's stay, and didn’t get room service until my 3rd day, after asking the front desk about the regularity of the service. Next, no comforter or blanket on the bed. I got only oneTowels; had to ask for a hand towel, and the bathrug for the floor in front of the shower. This is a fall hazard. I was told they did not have enough; besides they were cream-colored, meant to be white. No cups/glasses, no tissues in the room. The tv is all apps; most don't work. No local channels. There's 1 bathroom in the lobby of which the light was out of service. I brought it to the front desk attendant's attention; he acknowledged my concern. You get better service at Holiday Inn. Forget about the Rooftop pool!! The only thing this place has going for it is location, and fairly clean."

"The rooms were clean, spacious, and serviced daily, which we really appreciated. We stayed in Room 205, and unfortunately, the bathroom had a noticeable sewer smell. When we mentioned it to the receptionist, there seemed to be a misunderstanding, and we were informed the hotel was fully booked, so changing rooms wasn’t an option. There was also construction happening during the day, and as a result, the pool couldn’t be used because small white debris was falling into the water. That said, the staff were fantastic, and the location was excellent — both definite highlights of our stay. I would have happily given 5 stars if not for the bathroom odor issue. Overall, I still totally recommend this place and believe it’s a great option, especially because of the service and location."