Compare Cheap Hotels Near Cenote Chaak Tun Quintana Roo

"Pros: Great location. Italian restaurant was good experience. Spa package great offerings and value. Multiple bars Arrange transportation via hotel was expensive but reliable and on time Entertainment diverse, well balanced Cons Beach area needs work. Promoted as All Adult bit beach area locals bring kids to the area to play in water since it is shallow. Most disappointing when I plan trip to sit by water… not the pool. Never experienced any security issues but beach area welcome non guest to just walk up stairs u invited having access to resident in rooms. I realize security and life guards were there but did not see enforcement. Noticed locations using lounge chairs on beach and again. No enforcement. Even teenagers. Yet ypu tout All Adults. Description of beach area is deceiving in Expedia should be more transparent. Food was okay. Experiences being overlooked twice standing waiting to order a drink and customer who spoke Spanish walked in front of me ordering drink in Spanish a bartender blatantly ignored me an attempted to serve the person speaking his native language. Called it out twice and choose not to go back to that bar near pool. "

"Restaurants were awful and entertainment started way too late!"

"Beautiful grounds and lots of wildlife. Food at the buffets was hit and miss. Steakhouse restaurant was great! Some staff were very polite and helpful, and some seemed like the guests just being there was a burden. Sargassum had made its way past the barrier a couple days into our stay, but the staff worked hard for a few days to get the beach area cleaned."

"Good"

"We had a great experience staying at the hotel. The rooms and the hotel grounds were clean, the choice and quality of food and drinks excellent. My only sugesstion for the improvement is the prompt removal of the sargasum from the beach. The stuff was wonderful; Especially the beach waiter Enrique and entertainment Emanuel and Joe."

"Staff was very nice an attentive, only issue is that the included breakfast was not good, all dishes were cold, eggs were really hard, we ended up cooking in the room kitchen."