Compare Cheap Hotels Near Calle 12 Quintana Roo

"I need to preface this with the fact that I have lived in playa del Carmen for several several years and have been traveling through Playa del Carmen for two decades. If you're looking for a family hotel, this isn't it. If you're looking for a quiet night sleep, book somewhere else, you are directly next to several clubs that stay open till 3-5am. I LOVE HOUSE music but I also would like to be able to sleep without my bed and the photos on the wall vibrating . I booked this trip to meet some friends and show off our new baby. We have been living out of the country for the last year. I specifically booked a bigger room with a private terrace to entertain a few friends for a few hours while everyone meets the baby. At check in I explained this to the concierge and he told me excellent and there were many common areas and a bar and restaurant available as well. When my father arrived to see his granddaughter the security stated right away that NO OUTSIDE VISITORS can enter our room..... WHAT THE WHAT?!?! This isn't some private all inclusive resort with incredible amenities. It's a hotel on 10th Street. I was then told that anyone who wanted to enter for a few hours had to pay $20 a person. Like a "day pass". Absolutely ruined our evening. There was space on the private terrace with a large table for 6. Why else would a one bedroom unit have a table for 6???? There are so many amazing properties in playa del Carmen. This isn't it. Dirty too I've got the pictures"

"The food was very good with a large variety. We did not use the buffet other than one day of breakfast. It was okay. As always in Mexico the staff was above and beyond!! Check in was a little odd. They had forms only in Spanish they wanted me to sign. I understand we were in a foreign country but have to presume they are catering to a large English only speaking population. All in all we will be back to this resort!"

"Pros: Great location. Italian restaurant was good experience. Spa package great offerings and value. Multiple bars Arrange transportation via hotel was expensive but reliable and on time Entertainment diverse, well balanced Cons Beach area needs work. Promoted as All Adult bit beach area locals bring kids to the area to play in water since it is shallow. Most disappointing when I plan trip to sit by water… not the pool. Never experienced any security issues but beach area welcome non guest to just walk up stairs u invited having access to resident in rooms. I realize security and life guards were there but did not see enforcement. Noticed locations using lounge chairs on beach and again. No enforcement. Even teenagers. Yet ypu tout All Adults. Description of beach area is deceiving in Expedia should be more transparent. Food was okay. Experiences being overlooked twice standing waiting to order a drink and customer who spoke Spanish walked in front of me ordering drink in Spanish a bartender blatantly ignored me an attempted to serve the person speaking his native language. Called it out twice and choose not to go back to that bar near pool. "

"All of the staff was amazing and friendly! The resort is beautiful and very clean. "

"Clean Friendly staff Great location Overall excellent experience "

"Clean room, good service and excellent pools with old facilities and poor soundproof walls "