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Dreams Aventuras Riviera Maya - All Inclusive

5.0 star property

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Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

A resort with a large swimming pool, sun loungers, and palm trees.
Property video
A hotel room with a large bed, a TV, a desk with a chair, and a view of the ocean.
A balcony with two wicker chairs and a small table, overlooking a beach with palm trees and a view of the ocean.
Beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pet friendly
The current price is $288
$235 nightly
$288 total
Total with taxes and fees
Aug 16 - Aug 17

Explore the area

View in a map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Place, Dolphin Discovery
    ‪6 min walk‬
  • Place, Puerto Aventuras Marina
    ‪9 min walk‬
  • Place, Oasis Beach
    ‪9 min walk‬

Room options

View all photos for Deluxe Double

A hotel room with two beds, a large window with a view of palm trees, and a balcony with a table and chair.

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a nightstand, a lamp, and a view of the ocean.

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Ocean View Double

A couple dining at a table with a view of the ocean and palm trees.

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Marina View King

A marina with multiple yachts docked, surrounded by buildings with red roofs and palm trees.

Preferred Club Marina View King

  • Marina view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Marina View Double

A hotel room with two beds, a large window with a view of palm trees, and a balcony with a table and chair.

Preferred Club Marina View Double

  • Marina view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

A hot tub with a view of a marina and buildings in the background.

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Marina view
  • 444 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Swim Out King

A modern hotel room with a large bed, a sofa, a small table, and a view of a pool and garden.

Preferred Club Swim Out King

8.2 out of 10
Very good
(10 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

A modern hotel room with a large bed, a sofa, a small table, and a view of a pool and garden.

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)
  • 882 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Swim Out Double

A poolside area with a view of a beach and palm trees, featuring a pergola, lounge chairs, and a small table with a glass of orange juice.

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(4 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

A balcony with a hot tub overlooking a beach and ocean.

Preferred Club Honeymoon Suite Hot Tub Ocean View

  • Ocean view
  • 444 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Room Pool View

A hotel room with a dining area, a bed, and a window with curtains.

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 882 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Room Ocean View

A hotel room with a bed, a bench, a small table, and a wall-mounted lamp.

Preferred Club Family Room Ocean View

  • Ocean view
  • 883 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front View Double

A hotel room with two beds, a large window with a view of palm trees, and a balcony with a table and chair.

Preferred Club Ocean Front View Double

  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Preferred Club Ocean Front View King

A couple dining at a table with a view of the ocean and palm trees.

Preferred Club Ocean Front View King

8.0 out of 10
Very good
(1 review)
  • Marina view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Family Room Ocean Front

A family of four in white robes sitting on a bed in a room with a modern design, a painting on the wall, and a lamp.

Preferred Club Family Room Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

A family of four in white robes sitting on a bed in a room with a modern design, a painting on the wall, and a lamp.

Preferred Club Master Two Bedroom Suite Ocean Front

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

A balcony with a hot tub overlooking a beach and ocean.

Preferred Club Master Suite Ocean Front with Hot Tub

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King

A modern hotel room with a large bed, a balcony with a view of the city, and a dining area with chairs and a table.

Deluxe King

9.6 out of 10
Exceptional
(15 reviews)
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View King

A hotel room with a large bed, a sofa, a small table, and a view of the ocean.

Deluxe Ocean View King

8.8 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Preferred Club Ocean View King

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 422 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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Hard Rock Hotel Riviera Maya - All Inclusive
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  • Pool
  • Hot tub
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4.0 out of 5, Very Good, 1,016 reviews
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Aug 18 - Aug 19
Total with taxes and fees
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About the neighborhood

Puerto Aventuras

With a stay at Dreams Aventuras Riviera Maya - All Inclusive in Puerto Aventuras, you'll be 0.6 mi (0.9 km) from Puerto Aventuras Marina and 10.1 mi (16.3 km) from Xplor Theme Park. .This all-inclusive property is 10.6 mi (17.1 km) from Xcaret Eco Theme Park and 12.6 mi (20.3 km) from Akumal Ecological Center.
View more Resorts in Puerto AventurasOpens in a new window

What's nearby

  • Dolphin Discovery - 6 min walk - 0.3 miles
  • Kantenah Lagoon - 8 min walk - 0.4 miles
  • Puerto Aventuras Marina - 9 min walk - 0.5 miles
  • Oasis Beach - 9 min walk - 0.5 miles
  • Puerto Aventuras Golf Club - 17 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪El Abuelo - ‬9 min walk
  • ‪Las Brisas - ‬9 min walk
  • ‪Bloved Restaurant & Lounge - ‬9 min walk
  • ‪The Market - ‬9 min drive
  • ‪El Mercado - ‬9 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa By Pevonia has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 305 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at World Café, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Aventuras? This property has 1646 square feet (153 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:00 AM.
World Café - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Seaside Grill - This restaurant serves dinner only. Open select days.
Portofino - This family restaurant specializes in Italian cuisine and serves dinner only. Open select days.
El Patio - This family restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Oceana - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 381 out of 694 reviews
Rating 8 - Good. 161 out of 694 reviews
Rating 6 - Okay. 84 out of 694 reviews
Rating 4 - Poor. 39 out of 694 reviews
Rating 2 - Terrible. 29 out of 694 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

CATHERINE T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing , always there to assist with any needs ..
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Lori Marguerite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, The staff were very friendly and helpful. The specialty coffees were delicious at the cafe in the lobby.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay!!!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well staffed resort who were very friendly and helpful. Good security and entertainment. Would stay again.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lassity L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent time because of the amazing staff and beautiful facilities! We couldn’t have asked for a better vacation!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Allison Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in gated community. The staff are fantastic. My only suggestion would be to have an adults only area or separate pool.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could have been better, overall a pleasant experience
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, amenities, property conditions & facilities
The swim out suites were excellent. Staff were fantastic. Great amenities.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Room was great, staff amazing, awesome beach, lots of activities, kids club huge bonus.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Mahendra Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unobstructed beach view
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Nicole terez

Liked: Cleanliness, amenities, property conditions & facilities
The staff at Dreams is always amazing.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club was great, activities and entertainment were great. We will go back!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Addiel Pintueles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was phenomenal. Everything you can think of is here. Enjoyed my swim out room
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Janelle Rita

Liked: Cleanliness, property conditions & facilities
room service was great and delicious
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Rosalie

Liked: Cleanliness, staff & service, amenities
Pool was good. Our room had ocean view
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort. First time at an all inclusive and they made us feel special. staff is awesome. keep up the good work.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Emilia Estefania

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were always clean and the staff was so nice and helpful even gave us recommendations on activities outside the hotel.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Teddi Ann

Liked: Cleanliness, staff & service
Staff was wonderful! The rooms needed updated. The beach was nice but alot of seaweed. Breakfast was nice and enjoyed the Italian restaurant. Not a lot to do for teenagers especially in the evenings.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation at Dreams Aventuras Playa del Carmen. What made the experience even more memorable was the staff, who went above and beyond the typical all-inclusive service. From Emilio, our concierge, to Amado and Jazi, the bartenders at the Preferred restaurant; Roberto at the pool and cabanas; and Katya and Karen serving drinks and food—everyone was incredibly kind, professional, and always smiling. The hotel’s location is excellent, and we enjoyed beautiful weather throughout our stay. We would definitely return and highly recommend this hotel.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic week at Dreams. Rooms were spacious, clean and well stocked. Rooms service was quick and staff were so kind and attentive. We particularly enjoyed the non stop fun and activities from sun up to sun down. The activities team was so much fun! À la carte breakfast lunch and dinner without the need for reservations was a huge bonus! Will definitely go back again.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was clean, well maintained, and offered numerous activities and amenities. Staff was incredibly friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be staying again for sure, staff are incredible and the resort is beautiful
Stayed 5 nights in Nov 2025