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Occidental at Xcaret Destination - All Inclusive

Property class: 4

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Photo gallery for Occidental at Xcaret Destination - All Inclusive

A spacious dining area with multiple tables and chairs, a central fountain, and large arched windows allowing natural light.
Property video
A beach resort with a pool, lounge chairs, palm trees, and a thatched-roof building.
A couple holding hands in a clear turquoise pool with a white building and thatched roof structure in the background.
An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
The current price is $237
$193 nightly
$237 total
Total with taxes and fees
Sep 22 - Sep 23

Explore the area

View in a map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710
  • Place, Xenses Park
    ‪17 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

View all photos for Royal Suite (Level)

A hotel room with a large bed, two bedside tables, a nightstand, a wall-mounted lamp, and a framed floral artwork above the bed.

Royal Suite (Level)

8.8 out of 10
Excellent
(22 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Studio Suite

A modern hotel room with a bed, a sofa, a nightstand with a lamp, and a ceiling fan.

Junior Studio Suite

8.0 out of 10
Very good
(58 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room (Royal Level)

A hotel room with a large bed, a ceiling fan, a desk, a chair, a nightstand, a lamp, a painting, and a view of the outdoors.

Luxury Room (Royal Level)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

A hotel room with two single beds, a desk with a lamp, a chair, a ceiling fan, and a door leading to another room.

Deluxe Room (Concierge)

7.8 out of 10
Good
(69 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

A couple in bed with a dark wood headboard, white bedding, and bedside lamps.

Deluxe Room

8.0 out of 10
Very good
(487 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

7.4 out of 10
Good
(47 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with two beds, a ceiling fan, a balcony with a view, and a desk with a lamp.

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(30 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, minibar (free items)

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a bench, a nightstand, and a wall-mounted lamp.

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

A hotel room with a large bed, a desk with a chair, a television, a ceiling fan, and a window with curtains.

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

A hotel room with two beds, a ceiling fan, a TV, and a view of the outdoors.

Deluxe Unlimited Xplor Xperience - Basic Entrance

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Playa del Carmen

When you stay at Occidental at Xcaret Destination - All Inclusive in Playa del Carmen, you'll be by the ocean, within a 5-minute drive of Xplor Theme Park and Xcaret Eco Theme Park. .This all-inclusive property is 5.1 mi (8.3 km) from Quinta Avenida and 5.2 mi (8.3 km) from Playa del Carmen Maritime Terminal.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Museum of Popular Mexican Art - 11 min walk - 0.6 miles
  • Cenote Santa Cruz - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xcaret Eco Theme Park - 19 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 58 min drive

Restaurants

  • ‪El Xentral - ‬10 min walk
  • ‪Cupcake Cafe - ‬9 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬9 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park are featured at the property. 7 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 765 air-conditioned rooms featuring free minibar items and LED televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 7 outdoor pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy seafood at El Pescador, one of the property's 11 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 11 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Steak House - This steakhouse serves dinner only. Reservations are required. Open daily.
Los Olivos - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
D' Oriental - This theme restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Land activities

Fitness facilities

Miniature golf

Tennis

Volleyball

Tennis rackets

Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D' Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping mall
  • Snorkeling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

The All-Inclusive rate plan does not include room service. Fees apply for this service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.45 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 009-025-000518/2026

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Occidental All Inclusive

Occidental Grand Xcaret

Occidental Xcaret Destination All Inclusive Playa del Carmen

Occidental Xcaret Grand

Xcaret Grand Occidental

Occidental Xcaret Destination Playa del Carmen

Occidental Grand Resort All Inclusive

Occidental Xcaret Destination All Inclusive

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3141 out of 5780 reviews
Rating 8 - Good. 1300 out of 5780 reviews
Rating 6 - Okay. 753 out of 5780 reviews
Rating 4 - Poor. 317 out of 5780 reviews
Rating 2 - Terrible. 269 out of 5780 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

LINA

Is a nice place but not enough staff
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout, pools and food was great
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

ciro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Belal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just right to enjoy all the facilities, definitely going back
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Soraida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve visted so far! Absolutely amazing place!!!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget friendly options to being close to xcaret activities and amazing scenery.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the resort alone is plenty fun. Amazing place to stays.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Bella Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was big and there were so many pools to enjoy
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful definitely recommend booking royal
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Veronica

Liked: Staff & service, amenities, property conditions & facilities
Very nice place for vacation with the kids. Many wildlife animals around the resort
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Yanaisa Crespo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For family is the best
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super clean; the food was very good and the service was great. I will definitely go back. I love that its right next door to Xcaret park.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Beach Love it!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it, we will come back soon
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Set

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, staff was awesome. Beautiful area. Absolutely loved our visit.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed their private beach, the food was great, the trajinera took us the Xcaret Park which is convenient, I met a great person his name is Andrick Benitez and he made us feel welcomed and treated us like royalty, a special thanks to him!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good. Lots to do there
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, everybody is so nice and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. I would stay at this resort again. I highly recommend it!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Gooo place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Laguna beach
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Haydee Esperanza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we love it. We will be back!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gustavo Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and kid-friendly
Stayed 7 nights in May 2026