Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Suite (River Jump) | View from room
Creator video - submitted by Saifuddin travel shop
Sauna, hot tub, steam room, Turkish bath, body treatments, mud baths
Aerial view
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All inclusive
  • Pet friendly
$1,038
$856 nightly
$1,038 total
Total with taxes and fees
Feb 2 - Feb 3

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪3 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite, Oceanfront (Adults)

  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, Oceanfront

7.6 out of 10
Good
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite Garden

8.6 out of 10
Excellent
(86 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 1352 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite River

8.8 out of 10
Excellent
(85 reviews)
  • 657 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, Oceanfront (Swim-up Adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (Swim Up Garden)

9.0 out of 10
Wonderful
(16 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Adults

  • 1352 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

Suite River Adults

9.6 out of 10
Exceptional
(7 reviews)
  • 640 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • 640 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Junior Suite (Spa)

  • 1352 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (Garden Spa)

9.2 out of 10
Wonderful
(12 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite with River View

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • River view
  • Sleeps 4

Suite Superior with Garden View

  • 592 sq ft
  • Sleeps 4

Suite with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 4

Suite Premium with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 3

Suite Deluxe with Sea View

  • 570 sq ft
  • Sea view
  • Sleeps 4

Suite Superior with Sea View

  • 592 sq ft
  • Sea view
  • Sleeps 3

Suite Junior

  • 1356 sq ft
  • Sleeps 3

Suite Junior with Sea View

  • 1356 sq ft
  • Sea view
  • Sleeps 3

Suite with Garden View

9.6 out of 10
Exceptional
(8 reviews)
  • 570 sq ft
  • Sleeps 4

Suite (River Jump)

  • 640 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite Standard with River View

  • 484 sq ft
  • River view
  • Sleeps 4

Suite Luxury with Garden View

  • 570 sq ft
  • Sleeps 3

Suite Luxury with River View

  • 624 sq ft
  • River view
  • Sleeps 3

Suite Premium with River View

  • 624 sq ft
  • River view
  • Sleeps 3

Suite Junior with River View

  • 1356 sq ft
  • River view
  • Sleeps 3

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen, Hotel Xcaret Mexico - All Parks / All Fun Inclusive is on the riverwalk, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. .This beach property is 0.8 mi (1.4 km) from Xenses Park and 1 mi (1.6 km) from Xcaret Eco Theme Park.

What's nearby

  • Cenote Santa Cruz - 3 min walk - 0.2 miles
  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xenses Park - 17 min walk - 1.0 mile
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪The Buffete - ‬2 min walk
  • ‪Arriba Baja - ‬16 min walk
  • ‪Cafeteca - ‬7 min drive
  • ‪El Mercado De San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury property on the beach, with 15 outdoor pools
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 1800 air-conditioned rooms featuring indoor private hot tubs and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Digital television is provided for your entertainment.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 outdoor swimming pools, a waterslide, and an outdoor tennis court. Additional features at this property include concierge services, an arcade/game room, and gift shops/newsstands.
Enjoy Mexican cuisine at CHIBALI, one of the property's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 14 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary full breakfast is served each morning between 7:00 AM and noon.
CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 20 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • LA TRAJINERA
  • MERCADO LA MERCED
  • XIN GAO

Things to do

  • 15 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 15 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a river
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (40 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 10 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 934 out of 1388 reviews
Rating 8 - Good. 157 out of 1388 reviews
Rating 6 - Okay. 111 out of 1388 reviews
Rating 4 - Poor. 78 out of 1388 reviews
Rating 2 - Terrible. 108 out of 1388 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Dorin

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It is the worst experience Overpriced
Stayed 6 nights in Nov 2025

2/10 Terrible

Keiman

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for families with kids, mainly because it’s very convenient for visiting the nearby theme parks. That said, our check-in took over two hours — despite having many staff at the front desk, the overall efficiency was quite low, and each guest seemed to take a long time to process. There are many restaurants on site, but the food is basically the same everywhere — it feels like eating the same dishes in different places. Unfortunately, our room (No. 5527) had a strong urine smell coming from the bathtub, which is right next to the bed, so the odor was noticeable even while sleeping. You may want to avoid this room if possible. Additionally, there was a communication issue during our stay. When I asked to speak with a manager about the problem, the staff member who answered the call insisted there was no manager available, which was hard to believe. Only after I firmly insisted and mentioned that I had recorded the conversation did the manager finally come forward to handle the situation personally. Overall, I would say this is a hotel with service quality that still has plenty of room for improvement.
Stayed 3 nights in Oct 2025

10/10 Excellent

Reinier

Liked: Cleanliness, staff & service, property conditions & facilities
Transport from airport
Stayed 4 nights in Sep 2025

10/10 Excellent

prabhjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

CYNTHIA LUCIA ESCOBEDO

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond expectations
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel vacation ever..!
Stayed 3 nights in Sep 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 5 nights in Oct 2025

10/10 Excellent

Josefina, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Amazing since checking in
Stayed 3 nights in Oct 2025

6/10 Okay

Maria Elena Perez

I don’t like I’m going to the five time. This time. I don’t like.
Stayed 5 nights in Sep 2025

10/10 Excellent

alain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2025

10/10 Excellent

Kayla Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jun 2025

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT AMAZING
Stayed 3 nights in Sep 2025

6/10 Okay

ChengHua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Aurora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food the service everybody is very nice definitely I come back!!!
Stayed 3 nights in Sep 2025

4/10 Poor

Nadia

Disliked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Anderson

Stayed 4 nights in Sep 2025

10/10 Excellent

Jose, Detroit

Liked: Cleanliness
Room's always smell nice they get cleaned everyday the staff if the best I've encountered in an all included and resort I'm going to say is the best in peninsula
Stayed 4 nights in Sep 2025

8/10 Good

Alexander

Stayed 3 nights in Sep 2025

8/10 Good

Lihsuan

Stayed 1 night in Sep 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Milanis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

MARCO ANTONIO PEREZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way
Stayed 3 nights in Sep 2025

10/10 Excellent

Eva

Stayed 4 nights in Aug 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Amazing, great staff and so much to see and do !
Stayed 3 nights in Sep 2025