Compare Hotels on the Lake in South Loop

"The room was clean and comfortable. The staff were friendly and helpful."

"The only downside is the elevator waiting time for higher floor. But the staff was super friendly!"

"Friendly helpful staff. Room larger than expected. Cold filtered water available by elevator. Great location."

"Staff are approachable and helpful."

"Good location"

"I purchased a Lake View Room, when I arrived they said my room was not available yet and moved me to another room. I could see the lake only if I stood behind the T.V. All three windows had no view at all. When I brought it up to staff they said that the room qualified as a Lake View and would not reimburse me or move me to another room. I told them at most this room should be a partial lake view and they wouldn’t listen. It’s a money grab, be careful with this one. Soda and water bottles in the lobby are $8 each and the hotel removed the vending machines on the floors forcing you to go downstairs. There’s way better hotels in Chicago. This one is a microcosm to everything wrong with Chicago."