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Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Lobby
Junior Suite, City View | City view
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast served
Standard Suite, 1 King Bed, Lake View, Lakeside | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services
The current price is $161
$135 nightly
$161 total
Total with taxes and fees
May 25 - May 26

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(232 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2
  • Free wired internet

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(572 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(505 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(132 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

8.0 out of 10
Very good
(74 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Accessible Standard Room, 2 Double Beds

Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(60 reviews)
  • 251 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Queen Room, Interior View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

  • Sleeps 2
  • Free wired internet

View all photos for Queen Room, Interior View

Queen Room, Interior View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

8.0 out of 10
Very good
(161 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2
  • Free wired internet

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2
  • Free wired internet

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4
  • Free WiFi

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • Sleeps 3
  • Free wired internet

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 3
  • Free wired internet

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • Free wired internet

Standard Queen

  • Sleeps 2
  • Free wired internet

View all photos for King Room

Miscellaneous

King Room

  • Sleeps 2
  • Free wired internet

View all photos for King Suite with Lake View

Interior

King Suite with Lake View

  • Sleeps 3
  • Free wired internet

View all photos for Lake View King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake View King Bed

  • Sleeps 2
  • Free wired internet

View all photos for Lake View Room with 2 Double Beds

View from property

Lake View Room with 2 Double Beds

  • Sleeps 4
  • Free wired internet

View all photos for Standard 2 double beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard 2 double beds

  • Sleeps 4
  • Free wired internet

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2
  • Free wired internet

Similar properties

Lobby
Travelodge by Wyndham Downtown Chicago
Downtown Chicago
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
3.7 out of 5, Good, 2,603 reviews
$113 nightly
The price is $135
May 25 - May 26
Total with taxes and fees
Travelodge by Wyndham Downtown Chicago

About the neighborhood

Chicago

With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. .This hotel is 0.1 mi (0.1 km) from Spertus Institute of Jewish Studies and 0.2 mi (0.3 km) from Auditorium Building and Theatre.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.1 miles
  • Columbia College Chicago - 2 min walk - 0.1 miles
  • State Street - 3 min walk - 0.2 miles
  • Buckingham Fountain - 6 min walk - 0.4 miles
  • Millennium Park - 9 min walk - 0.5 miles

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Maharaj Indian Grill - ‬5 min walk
  • ‪Lao Sze Chuan - ‬4 min walk

About this property

Congress Plaza Hotel

Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 870 air-conditioned rooms featuring refrigerators. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Tavern Tap, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 49.00

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 59.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel

Congress Hotel Plaza

Congress Plaza

Congress Plaza Chicago

Congress Plaza Hotel

Congress Plaza Hotel Chicago

Hotel Congress Plaza

Plaza Congress Hotel

Congress Hotel Chicago

Congress Plaza Hotel Hotel

Congress Plaza Hotel Chicago

Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4555 out of 10122 reviews
Rating 8 - Good. 2661 out of 10122 reviews
Rating 6 - Okay. 1559 out of 10122 reviews
Rating 4 - Poor. 737 out of 10122 reviews
Rating 2 - Terrible. 610 out of 10122 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

jamie

Traveled with partner
Liked: Cleanliness
When you check in they still have plexiglass between you and the front desk clerk - not very welcoming. The hallways and rooms are very dated. But, most important the room was clean and the bed/pillows were comfortable. Probably wouldn't stay here again.
Stayed 1 night in Feb 2026

2/10 Terrible

Meredith

Disliked: Cleanliness, staff & service, amenities
Roaches in the rooms and have tried to handle this matter with the hotel manager but she doesn't answer emails or call back when I leave a message. I've attempted to reach out several times.
Stayed 2 nights in Feb 2026

10/10 Excellent

Lillian

Stayed 2 nights in Feb 2026

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and neat.
Stayed 2 nights in Feb 2026

10/10 Excellent

Maeve

Stayed 2 nights in Nov 2025

6/10 Okay

Kelly

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The hotel was a beautiful historic property but many parts of it were run down. The room was nice and clean, but we saw several dead bugs and mouse traps throughout the hotel. It was also unfortunate that there was only one microwave for the entire huge hotel. The hotel staff weren't rude, but they weren't very friendly or helpful either. It was ok for our stay but I would definitely not recommend to anyone or stay again.
Stayed 3 nights in Feb 2026

4/10 Poor

asia

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The room was very hot the hallways were sketchy. It was so hot in our room we had to wake up to take cold showers. However the room was very pretty and the hotel itself was in a nice place. Easy checking in and out
Stayed 1 night in Feb 2026

10/10 Excellent

John Benjamin

Liked: Cleanliness
The room and hotel is a bit run down as most places over a century old
Stayed 2 nights in Feb 2026

10/10 Excellent

Maxim

Stayed 1 night in Feb 2026

8/10 Good

Zachary, Cicero

Liked: Cleanliness, amenities, property conditions & facilities
No room temperature controls is weird
Stayed 2 nights in Feb 2026

10/10 Excellent

Quintina

Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 2 nights in Feb 2026

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service
The room was very clean in good condition and well maintained, the staff was very courteous and willing to help, the amenities were as expected the only thing that I would suggest is to update the corridors and aisles of the hotel because they seemed extremely rundown until you get into the room that was good and the restaurant part was closed so we had to sit down at the bar and we didn’t like that because we were with kids.
Stayed 1 night in Feb 2026

10/10 Excellent

Tyana

Stayed 2 nights in Feb 2026

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
The family suite was spacious!
Stayed 1 night in Feb 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and amazing view of lake Michigan. Very clean and staff was friendly. Only down side was our room was extremely hot.
Stayed 1 night in Feb 2026

2/10 Terrible

Jerry

Liked: Cleanliness, staff & service
Disliked: Amenities
Bad room
Stayed 1 night in Feb 2026

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
Room clean. A bit dated, bathroom a bit tight. But great location and value for funds expended.
Stayed 1 night in Feb 2026

2/10 Terrible

Kseniia

Traveled with partner
The room was extremely small and felt cramped. There were almost no windows, and the ones that existed were tiny and provided little light or fresh air. It was also very hot and stuffy inside, making it uncomfortable to stay in the room for long. In the middle of the night, the toilet burst and water started pouring out uncontrollably, forcing us to deal with the situation ourselves. The sink stopper was broken as well, which added to the inconvenience. The staff eventually responded, but far too slowly for an emergency situation.
Stayed 2 nights in Feb 2026

10/10 Excellent

Yaman, MAHOMET

Stayed 1 night in Feb 2026

6/10 Okay

Olise

Traveled with family and small children
Disliked: Amenities
Elevator broke, ice machine didn’t work, I paid for two rooms to be connected and they weren’t. Door greeter was very friendly but check in lady was rude . I gave it 3 stars just because the location is downtown and convenient.
Stayed 1 night in Feb 2026

8/10 Good

Margo

Stayed 2 nights in Feb 2026

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay for the most part. Room was clean and location was convenient. The only problem was there was no way to control the thermostat and it was EXTREMELY hot. They did provide a fan to us and offered to crack the window for us, they dropped one fan off but did not open the window so it was still very hot.
Stayed 1 night in Feb 2026

6/10 Okay

Samantha

Traveled with partner
Liked: Amenities
Overall, experience was great! Hotel is in a great area and close to tourist attractions. There is a parking lot located behind the hotel for your car that unfortunately cost $62 a night. Room was a little outdated and muggy. Staff was accommodating. Would stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gerald

Stayed 7 nights in Feb 2026

8/10 Good

Lamaya

Stayed 2 nights in Feb 2026