Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Lobby
Property preview
2 restaurants, breakfast served
Banquet hall
Junior Suite, City View | City view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
$92
$78 nightly
$92 total
Total with taxes and fees
Jan 3 - Jan 4, 2026

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(212 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 6

Standard Room, 1 King Bed

7.8 out of 10
Good
(544 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(493 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(125 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Family Suite

7.8 out of 10
Good
(69 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(54 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

Queen Room, Interior View

8.2 out of 10
Very good
(146 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Lakefront Suite

  • Sleeps 2

Accessible Room

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room with Lake View

  • Sleeps 2

Standard Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2

Suite with City View

  • Sleeps 2

Similar properties

About the neighborhood

Chicago

With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. .This hotel is 0.1 mi (0.1 km) from Spertus Institute of Jewish Studies and 0.2 mi (0.3 km) from Auditorium Building and Theatre.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.1 miles
  • Columbia College Chicago - 2 min walk - 0.1 miles
  • Buckingham Fountain - 6 min walk - 0.4 miles
  • Art Institute of Chicago - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪The Lounge At Congress Hotel - ‬1 min walk
  • ‪Gazebo Restaurant at Grant Park - ‬1 min walk
  • ‪Thai Spoon - ‬3 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Congress Plaza Hotel offers 870 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 870 air-conditioned rooms featuring refrigerators. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Tavern Tap, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)
  • Limited onsite self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4303 out of 9694 reviews
Rating 8 - Good. 2603 out of 9694 reviews
Rating 6 - Okay. 1488 out of 9694 reviews
Rating 4 - Poor. 715 out of 9694 reviews
Rating 2 - Terrible. 585 out of 9694 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Stayed 1 night in Nov 2025

6/10 Okay

Charles

Traveled with partner
No breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Mario A

Liked: Cleanliness, amenities, property conditions & facilities
Totally fantastic stay! Staff fantastic!
Stayed 2 nights in Nov 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Sep 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Misled by the photos. Photos on website are misleading.
Stayed 6 nights in Sep 2025

8/10 Good

Sal

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect. Would definetly stay here again on my next trip to Chicago
Stayed 2 nights in Sep 2025

6/10 Okay

Pamela

Stayed 2 nights in Sep 2025

8/10 Good

RAYLENE

!
Stayed 1 night in Sep 2025

6/10 Okay

Walter, NORTH LITTLE ROCK

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The location is great. The hotel itself needs a facelift. No thermostat. Our room had a 24” tv. Our door had a 1” gap at the bottom and light flooded our room from the hall lights. No internet available in our room. Couldn’t connect to the hotel WiFi.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leilani

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Smooth check in and out!
Stayed 3 nights in Sep 2025

10/10 Excellent

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the architecture of the building. Convenient for bus lines and trains. Very accessible as well. Beautiful hotel
Stayed 4 nights in Sep 2025

6/10 Okay

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Sri Sujana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and services were amazing
Stayed 5 nights in Sep 2025

8/10 Good

Nicholas

Stayed 4 nights in Sep 2025

4/10 Poor

Rob

Stayed 1 night in Sep 2025

10/10 Excellent

Anya

Stayed 3 nights in Sep 2025

6/10 Okay

Alejandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel definitely needs being taken of, the stairs’s paint is falling down, the wood, wallpapers, tubes, etc… everything is rusty and even though the looks are to be kept due to history, it shouldn’t mean the hotel gets to look so bad. The housekeeping service is not good, barely replace the bottles of water nor clean towels and paper toilet. The restaurant have not so good food for a high price, we got a hair on one of plates and got no apologies for it, just a change of the meal with poor quality.
Stayed 5 nights in Sep 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, amenities
I would definitely stay here again. It was a great location for what our plans were. We had access to all the different train lines as well as a Starbucks and food options all really close walking distance. The staff were friendly and helpful, and available at all hours. The bed was comfortable with comfortable bedding. The room was huge. One negative is the toilet was kind of not connected to the ground and would rock when you sat on it. There was also an unpleasant smell in the bathroom, which honestly was minor, and I just put it down to being a really old hotel. I knew the hotel was fully booked, so I didn’t ask if we could change rooms or mention anything as again- it wasn’t a major deal for us, but others might be more bothered. Overall, we had a great stay here and I would definitely stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ande

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lake view room
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay was fine the building does need updating. Went to the lounge on Saturday night and had to wait a while to be helped when there wasn’t very many people there yet.
Stayed 3 nights in Sep 2025

6/10 Okay

Theo

Liked: Staff & service
Stayed 4 nights in Sep 2025

8/10 Good

David, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025