Compare Pet Friendly Hotels in Puerto Aventuras

"We recently stayed 5 night's. We had private transfer from airport thru mts which i highly recommended so you dont have to wait for others. Check in we were upsold to a swimout by the ocean. Do not do that. In the photo they showed us, it showed a cabana in front of your room but it was like the land of broken cabanas that sat in front of your ocean view and were stacked 2 deep. Would have never upgraded if had known that. Would have stayed with our original swimout. Also ( not the hotels fault) the sargassum all collected right in front of our view. So stay away from these swimouts. Our butler was amazing. We had 2 during our stay and they did great. Room service was great. Cleaning staff was awesome. Definitely recommend the spa. Food was okay but didnt like that the " best" options/ restaurants you had to pay extra for. Was told few years ago the " best" options/ restaurants were included. The pool and activities were a great time. The best thing is walking playa del carmen. That was an absolute blast. If trying to be sold a different room just ask to see it first. "

"Hotel was spotless absolutely beautiful and huge the food was amazing and transport was easy to all the parks loved this trip"

"Everything about the hotel was spectacular: the facilities, the food, and the activities."

"It is a beautiful hotel! There is no property around it to go for a stroll on property! I know the water of the ocean is rising so there is very little ocean beach!"

"Beautiful resort with fun games every afternoon. The kids loved it. Buffet food was as good as any all-inclusive with the Mexican food and fresh fruit being excellent. The animals make it worth going to this resort at least once. Worst dinner-reservation situation I've seen at an all-inclusive. You have to wait in line every morning to make one reservation for dinner two days in the future, if you get in line early enough."

"We had a great stay! The resort is beautiful, on the beach, and staff is great. There are very few signs for buildings, so we got lost quite a bit Day 1, but once we figured it out, everything was wonderful"