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Grand Sunset Princess - All Inclusive

5.0 star property

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Photo gallery for Grand Sunset Princess - All Inclusive

Exterior
A modern hotel room with a wooden ceiling, a sofa, a chair, a small table, and a bed with a headboard.
A modern bedroom with a large bed, a wooden ceiling, and a glass wall.
On the beach, white sand, free beach shuttle, free beach cabanas
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
The current price is $236
$193 nightly
$236 total
Total with taxes and fees
Aug 21 - Aug 22

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪18 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪30 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Suite, Garden View

A modern hotel room with a bed, bedside tables, a desk, and a television.

Deluxe Suite, Garden View

8.2 out of 10
Very good
(292 reviews)
  • Garden view
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, Pool Access (with Bathtub, Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.6 out of 10
Excellent
(55 reviews)
  • 597 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Club Room - Pool Access, Pool View

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(14 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Club Deluxe

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Club Deluxe

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite

Platinum Suite | Minibar (free items), in-room safe, desk, blackout drapes

Platinum Suite

8.0 out of 10
Very good
(43 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.0 out of 10
Wonderful
(17 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Deluxe with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Double Room Deluxe with Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 592 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Triple Room Luxury with Pool View

A hotel room with a bed, a decorative wall with a leaf pattern, a textured wall, and a chair.

Triple Room Luxury with Pool View

  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Single Room Premium with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Single Room Premium with Garden View

  • Garden view
  • 656 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Super Saver

A modern bedroom with a large bed, bedside tables, a nightstand, a mirror, and a tropical-themed wall.

Super Saver

9.4 out of 10
Exceptional
(3 reviews)
  • 512 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite Plunge Pool

A modern bedroom with two beds, a large mirror, and a wall with a light panel.

Platinum Suite Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
4.1 out of 5, Very Good, 4,549 reviews
$215 nightly
The price is $263
Aug 21 - Aug 22
Total with taxes and fees
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About the neighborhood

Playa del Carmen

When you stay at Grand Sunset Princess - All Inclusive in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Gran Coyote Golf and El Camaleón Mayakoba Golf Course. .This all-inclusive property is 5.5 mi (8.9 km) from Quinta Avenida and 6.1 mi (9.9 km) from Playa del Carmen Main Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Quinta Avenida - 17 min drive - 6.1 miles
  • Playa del Carmen Main Beach - 18 min drive - 6.4 miles
  • Maroma Beach - 21 min drive - 9.2 miles
  • Xcaret Eco Theme Park - 30 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Fresco Bar - ‬8 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Mike’s Coffee - ‬17 min walk
  • ‪Margarita - ‬12 min walk

About this property

Grand Sunset Princess - All Inclusive

Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 12 outdoor swimming pools and 4 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 672 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 12 outdoor pools, 4 hot tubs, and a nightclub. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Grab a bite to eat at Buffet Naranja, one of the property's many dining establishments, which include 10 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 15 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Playa del Carmen? This property has 5425 square feet (504 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Mexican Restaurant - This family restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Internacional Restaurant - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Grill Restaurant - This family restaurant serves dinner only. Reservations are required. Open daily.
Italian Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Naranja
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2025
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 608 reviews
Rating 8 - Good. 122 out of 608 reviews
Rating 6 - Okay. 76 out of 608 reviews
Rating 4 - Poor. 25 out of 608 reviews
Rating 2 - Terrible. 26 out of 608 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Simranjeet Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort good food nice staff!!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room, great service. Would definitely stay here again!
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, family friendly.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Nikolajs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The menu was delicious and the staff were very friendly ,the pool and area around is clean. We really enjoyed everything and plan to come back again
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Olga S

Liked: Cleanliness
Very clean,staff friendly. Good food and a nice pool with activities.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very nice resort and excellent staff
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Geoge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the finest resorts. Would highly recommend. Food, housekeeping, staff, restaurants all excellent!
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jenny-Lee Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort! Everything was great
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST RESORT for everything.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Vitalij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great food, amazing staff!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic! The food was incredible, various options, accommodations to food allergies, multiple options for pools, plenty of chairs, great beach. We will definitely be going back!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Angela Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning lady Maxine was wonderful! The food was great. We loved the waterpark
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Mohamed Sherif

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and very friendly staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very clean , staff are friendly.. food is good but very salty we wish have more option for less salty food. Overall very good place to go for vacation with family and couple. I highly recommend this place .
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, food was fresh, beach was beautiful. No complaints other than the bathroom being open concept. Would highly recommend this resort!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Becara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my husband and I’s first trip to Mexico and it was perfect! The staff were friendly and helpful, the food was amazing, and our room was kept nice and cool and had a comfortable bed and beautiful view of the ocean! We will definitely be back!
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and renovated, the staff were warm, friendly, and welcoming, and the property had swim-up bars, nice restaurants, and an amazing shop on site.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities
rooms were very nice, food was good. resort was nice
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Carmen Del Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort and amazing staff! They have recently renovated and it looks amazing! The food is great
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good!!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Remi Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort for our family vacation (2 adults, 2 children aged 4 and 11). Beautiful property with lots of wildlife; every square inch of it boasted life and amenities. Massive resort but continuous shuttle service made navigation easy. Staff was extremely welcoming and helpful. Will definitely be visiting again!
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. The renovations are outstanding.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fourth time at the resort. Second in Platinum. Will absolutely visit again.
Stayed 7 nights in Apr 2026