Compare Hotels on the Lake in Puerto Aventuras

"★★★★★ Five-Star Perfection in Playa del Carmen From the moment we arrived, this resort felt like it had mastered the art of hospitality. The location alone is a dream—steps from Fifth Avenue, where you can wander straight into the rhythm of local culture, color, music, and life. Morning strolls, evening adventures, spontaneous gelato stops… it’s all right there, effortlessly walkable and endlessly enjoyable. Dining here deserves a standing ovation. Every restaurant delivered exceptional meals, thoughtfully prepared and consistently delicious. Whether it was a casual bite or a sit-down dinner, the quality never missed a beat. The staff? Absolutely outstanding. From check-in to check-out, every interaction was warm, professional, and genuinely friendly. You can feel the pride they take in what they do, and it shows in every smile and every detail. The rooms were spotless and impeccably maintained—clean, comfortable, and clearly cared for. Everything at this resort is incredibly easy to access. Nothing takes more than two seconds to get to, and service is lightning-fast at every level. Convenience here isn’t an afterthought—it’s a promise kept. And a very special shout-out to the entertainment staff: you were phenomenal. The shows were fun, polished, and engaging, and the daily activities were run with energy and enthusiasm. They truly elevated the entire experience. Friendly, courteous, attentive—this team sets the gold standard! "

"Easy to go to the park "

"The property is huge, surrounded by natural tropical gardens with wild life... The room was clean with comfortable bed. There's great snorkeling at the property. The stuff is friendly. "

"We really enjoyed the room. It was clean and the beds were amazing…slept like a baby every day. The private jacuzzi was awesome. It was a great way to unwind and relaxing after a few cenote tours. I really enjoyed this hotel, it was very classy, clean, and relaxing! I definitely recommend staying here…I would love to return soon."

"Our stay was excellent! We stayed in privilege which was well worth the upgrade! Our butler was Alan and he was amazing! He checked in with us regularly to make sure we didnt need anything, if we wanted to make a reservation at any of the restaurants or anything else we needed. He even went above and beyond finding something for me off the resort and bringing it to me! We will definitely be back. "

"They have the best food , I’ve been to Mexico few times and I always have hard time with the food , but this resort got the best food ever , best staff , best service , I would definitely come back and recommend "