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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property

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Exterior detail
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes
Couples treatment rooms, body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $225
$184 nightly
$225 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(70 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 263 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • Partial ocean view
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 520 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 562 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 1021 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1057 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
Playa del Carmen
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.2 out of 5, Very Good, 5,266 reviews
$215 nightly
The price is $263
May 19 - May 20
Total with taxes and fees
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Playa del Carmen

With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Playa del Carmen Main Beach and Mamitas Beach. .This all-inclusive property is 0.1 mi (0.2 km) from Quinta Avenida and 6.1 mi (9.8 km) from Xplor Theme Park.

What's nearby

  • Mamitas Beach - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Il Pescatore Restorante Italiano - ‬2 min walk
  • ‪Pelicano's - ‬2 min walk
  • ‪Café México - ‬1 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a steam room, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Ventanas, one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the beach bar or one of 3 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this property consist of a conference center and 2 meeting rooms.
A complimentary manager's reception is offered each day.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1780 out of 3074 reviews
Rating 8 - Good. 732 out of 3074 reviews
Rating 6 - Okay. 322 out of 3074 reviews
Rating 4 - Poor. 116 out of 3074 reviews
Rating 2 - Terrible. 124 out of 3074 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I loved our stay there! The food was amazing and the vibe was really nice. The beach bar was 10 out of 10. The value and the service was super spot on. We stayed at Xcaret and preferred the Alltra out of the two.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Shoutout Victoria our room cleaner she was the real MVP of the trip. Also shoutout the entertainment team making the trip a blast. The resorts location is tremendous. 2 minute walk from 5th ave. Buffett for lunch and dinner sucked but that’s resort food for you. The Italian restaurant and Mexican restaurants were great. Steakhouse could use some work. Not a ton of young people but the entertainment team made it fun for those of us who were there.
Stayed 6 nights in Jan 2026

10/10 Excellent

Amy Jo

Stayed 9 nights in Jan 2026

8/10 Good

Egon

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2026

10/10 Excellent

Yuliia

Stayed 7 nights in Jan 2026

8/10 Good

Paul

The staff was very pleasant. The grounds were kept up. But when we walked into our room.
Stayed 5 nights in Jan 2026

10/10 Excellent

NIKISTA

Stayed 3 nights in Jan 2026

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff vwry courteous, room clean and well stocked. Buffet was horriblenbut thw restaurant had great food.
Stayed 7 nights in Jan 2026

10/10 Excellent

Heidi Susan Ann

Stayed 7 nights in Jan 2026

2/10 Terrible

Jason

there was no hot water in the shower. The faucet in the bathroom had hot water but clearly there was something wrong with the shower valve. I called first thing in the morning. They said they were sending someone up 20 minutes later. Nobody showed up I went and worked out, went and had breakfast swimming. It would be fixed by then. No I was headed to the jungle for a weeklong retreat and wanted one last hot shower. And for $300 a night it was the least I could ask for The staff was not understanding nor did they want to do anything to fix the issue or offer any remedies or discounts For $300 a night I would expect things to be in working order I spoke to the manager of a female about this, and she did nothing to it I will wait to hear back from you before I go to a Google review
Stayed 1 night in Jan 2026

8/10 Good

Edwin

Stayed 5 nights in Jan 2026

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
It was a nice small resort right downtown playa del Carmen which made it unique. Pros-nightlife and entertainment in playa del Carmen all walking distance. Pools were nice. Staff were very nice 👍 and friendly Food was pretty good but ran right through me lol Pool volleyball was a blast and water was somewhat warm Coffee shop was legit Cons: No good beach Rooms were older and outdated(at least the one we got) Entertainment at night wasn’t to exciting compared to other resorts but I don’t really stay up to late anyways. Overall it was small and unique resort with great staff. If you want to experience the playa del Carmen city this is a great resort to go to.
Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff friendliness, cleanliness and aesthetic of the hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Dawn

Stayed 7 nights in Jan 2026

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was always kept clean. Bar service was exceptional. Food was ok, nothing that stands out on the menus. Overall a great stay. Close to downtown was nice. Lack of beach was a downside
Stayed 7 nights in Jan 2026

8/10 Good

Debra

Stayed 7 nights in Jan 2026

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
The rooms and facilities were very clean. The pool was cold unfortunately. The entertainment was ok nothing exciting. The staff overall were very helpful and professional. The spa service was exceptional.

10/10 Excellent

Amirhomayoun

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was clean and neat and staff was very polite

8/10 Good

Thomas

Stayed 5 nights in Jan 2026

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities
Clean room, excellent staff, good food.
Stayed 4 nights in Jan 2026

10/10 Excellent

Alan, Hopatcong

Stayed 5 nights in Jan 2026

6/10 Okay

Chantelle

Traveled with partner, Traveled with family
Liked: Cleanliness
Overall, this was a good experience at a conveniently located property. We could easily walk to 5th Avenue, enjoy a beautiful small beach, and access everything on foot. What We Loved: The entertainment staff brought great energy and fun to our stay. Our room was impeccably clean, and we appreciated having three different dinner venue options each night. The cabana rentals were a nice touch, including either a bottle of tequila or upgraded meal options (lobster, filet, or tomahawk steak). The property photographer did an excellent job capturing our vacation moments. Areas for Improvement: Service at the pool was disappointingly slow—we waited two hours for tacos. More concerning was the lack of accessibility accommodations. The resort struggled to accommodate a guest with limited mobility, placing them in a room that was accessed by stairs and requiring a long walk despite their needs. The property simply isn’t well-equipped for guests with mobility challenges. Bottom Line: While this is a nice resort, as frequent visitors to Riviera Maya (2-3 times yearly), we believe there are better options available at this price point. The accessibility issues and inconsistent service prevent us from giving a higher recommendation.
Mexican Restaurant
Sushi Restaurant
Stayed 4 nights in Jan 2026

10/10 Excellent

Alberta Allegra Noel

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was always clean and spotless, food available 24/7, constant activities and engagement and the food was THE BEST I've ever had at a resort before. If you're looking for late night parties this wouldn't be the place for you. Every night there was a show around 8pm followed by ONE HOUR of a dj party... Usually in the lobby and occasionally outside by the pool. Typically the crowd was in their 30's - 50's I'd say. The nightlife was lively but short lived but the shows were fantastic. The lobby & resort was usually empty by midnight, but it makes sense since the younger crowd seemed to go party on 5th Street (the market around the corner with vendors, shopping, restaurants and clubs) and the older crowd was in bed by late night. Everyone advertised the beach as being very far, however, you just walk to the very left wing of the hotel and exit a door by the gazebo walk down to the beach. The beach was our favorite part, it was small but enough chairs, since most people tended to prefer the pool (much harder to get seats unless youre awake by 8/8:30am). Bring water shoes to experience the beach most comfortably, but there was a beautiful patch of sandy water that you could go to without water shoes.
Stayed 7 nights in Jan 2026

10/10 Excellent

Code

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was phenomenal, they really went the extra mile to make our stay special. We loved the building, the rooms and even the gym was sick (and I’m a pretty big gym fanatic). The food was amazing and it’s right close to downtown playa which is amazing! Carlos and the entertainers by the pool were amazing and hilarious. I will definitely be going back. No question was this a great experience for my wife and I. Thanks for the great experience
Stayed 4 nights in Jan 2026