Sofía by Bunik

2.5 star property

Choose dates to view prices

Photo gallery for Sofía by Bunik

Rooftop terrace
Lounge
Reception
Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Deluxe Loft

8.6 out of 10
Excellent
(113 reviews)
  • City view
  • 373 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Loft

7.8 out of 10
Good
(34 reviews)
  • City view
  • 541 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Loft

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 541 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Traditional Studio

7.4 out of 10
Good
(9 reviews)
  • 373 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Playa del Carmen (Downtown Playa del Carmen), Sofía by Bunik is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This hotel is 0.6 mi (0.9 km) from Mamitas Beach and 5.8 mi (9.3 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles
  • Central Square - 10 min walk - 0.6 miles
  • Playa del Carmen Main Beach - 11 min walk - 0.6 miles
  • Mamitas Beach - 12 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪El Fogón - ‬4 min walk
  • ‪Café Choux Choux - ‬2 min walk
  • ‪El Nativo - ‬2 min walk
  • ‪Buzo's - ‬2 min walk
  • ‪Papa Charly - ‬3 min walk

About this property

Sofía by Bunik

Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 45 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access keeps you connected, and 32-inch LED televisions are provided for your entertainment. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1188 out of 1860 reviews
Rating 8 - Good. 363 out of 1860 reviews
Rating 6 - Okay. 156 out of 1860 reviews
Rating 4 - Poor. 62 out of 1860 reviews
Rating 2 - Terrible. 91 out of 1860 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gonzalo Yanez Tapia or Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank You excellent service
Stayed 4 nights in Dec 2025

10/10 Excellent

gordon Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. They are always workers working around the hotel to maintain it. The property is a short walk to everything.
Stayed 8 nights in Dec 2025

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, stove refrigerator included! Staff was friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael Sean

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, very friendly staff. Rooftop is a great place to hang out.
Stayed 8 nights in Dec 2025

10/10 Excellent

Eduardo Lopez

Stayed 4 nights in Nov 2025

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good size and bed was comfortable. We like the little kitchenette with full sized fridge, microwave and cooktop which enabled us to make some meals so we weren't eating out all the time. The rooftop pool is fairly small but was a lovely area to relax and hang out. The only complaints were the water pressure was not good, and there was a high pitched, squealing type sound that could be heard in our room whenever people were using the water. We eventually got used to this, but I would recommend ear plugs for a good night sleep.
Stayed 8 nights in Nov 2025

10/10 Excellent

Timothy James

Stayed 7 nights in Nov 2025

4/10 Poor

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was good. The location is great. Right in the middle of everything so you can walk anywhere. Awesome coffee shop right across the street. The problem is with the room. Terrible AC. It took more than 24 hrs for the room to get cool. NOT COLD… just cool. The bed was HARD as a rock !! The Sewer smell was terrible. Had to buy room spray just to be in it. There was little water pressure to none. They evidently have to ration the toilet paper. We had to go look for some twice. We did encounter a naked drunk man on our floor at 8am. My wife kept me from throwing him over the railing since he was peeing on the elevator doors. I would not recommend this property to ANYONE I know. Or even that I don’t know.
The street in front of the building
Rooftop during the day
Stayed 5 nights in Dec 2025

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness
Description of hotel says 2 pools there is only one there’s a jacuzzi but not heated The room could use some work and the water pressure sucks. Beyond that it’s close to 5th avenue and a great pizza place across the street
Stayed 5 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were excellent, very attentive and professional. The pool was large and head excellent lounge furniture around it as well as hammock. Everything is within walking distance.
Stayed 16 nights in Nov 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Damien

Stayed 3 nights in Dec 2025

10/10 Excellent

Antônio Ferreira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Xavier

Very clean
Stayed 9 nights in Nov 2025

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Staff members were awesome I really recommend this place
Stayed 1 night in Dec 2025

10/10 Excellent

slavisa

Stayed 1 night in Dec 2025

10/10 Excellent

heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes comfy ac good
Stayed 9 nights in Nov 2025

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and accommodating. The rooms were immaculate, the pool was gorgeous. The kitchenette had everything you needed. Including a coffee pot, toaster, utensils, cutting boards, and plates, cups, wine glasses etc. The fantastic Mega Soriana is only 4 blocks away with absolutelybl everything you could ever want or need! There were no dishcloths, or face cloths, however. Across the street is a delicious wood fired pizza place, great people there, too! Loved it all, even with all the crazy construction and school near by!
Stayed 9 nights in Nov 2025

10/10 Excellent

Luis

Stayed 5 nights in Nov 2025

6/10 Okay

SALVADOR

Stayed 3 nights in Nov 2025

10/10 Excellent

Bruce

Stayed 3 nights in Nov 2025

10/10 Excellent

Ricardo, Austin

Stayed 1 night in Nov 2025

2/10 Terrible

Alondra

Traveled with family
Disliked: Cleanliness, amenities
Personal con sentido de resolución NULO, hormigas en la cama, limpieza pobre, “limpiaban” y al día siguiente de nuevo hormigas, ni siquiera nos cambiaron de habitación que porque no había disponibles, y los de recepción solo decían que ellos trabajaban para el edificio y no hicieron NADA.
Stayed 6 nights in Nov 2025

8/10 Good

Merridy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay for the price but dont book it if you want to sleep in/relax as there are rooftop renovations happening which start around 8am and the walls are paper thin so you can hear people having sex and every time they move in the room above you
Stayed 4 nights in Nov 2025