The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Playa del Carmen hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.
Hacienda Real del Caribe has designated areas for smoking.
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Terrace
- Luggage storage
- Number of outdoor pools - 1
- Elevator
- Rooftop terrace
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- Concierge services
- Designated smoking areas
- 24-hour front desk
- Tours/ticket assistance
- Total number of rooms - 58
- Accessible airport shuttle
- Free WiFi
- Airport transportation (surcharge)
- Number of coffee shops/cafes - 1
- Garden
- Swimming pool
- Free newspapers in lobby