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 Xpu-Ha •1 Room
 Xpu-Ha • 1 Room
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Serenity Authentic Glamping Tulum

3.5 out of 5.0
Carretera Federal Mz 21 Lote 18-4, Xpu-Ha, QROO 1-844-700-1007
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Breakfast
Parking
Wifi
Laundry
Multilingual
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Room type Options Nightly price Book
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1 King Bed, Garden View (Harmony Tent)
445 square feet
1 Queen Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
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Other room types
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1 King Bed, Garden View (Harmony Tent)
445 square feet
1 King Bed
Room sleeps 2 guests
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Two Double Beds, Garden View (Harmony Tent)
559 square feet
1 King Bed, 1 Queen Bed and 1 Twin Bed
Room sleeps 6 guests
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Photo of room
1 King Bed, Jetted Tub, Garden View (Bliss Tent)
445 square feet
1 King Bed
Room sleeps 2 guests
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Photo of room
Family Cabin
3 King Beds
Room sleeps 6 guests
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Get an overview of this hotel
Comfortable hotel near the beach

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
Multilingual staff

With a stay at Serenity Authentic Glamping Tulum in Xpu-Ha, you'll be by the sea, within a 15-minute drive of Akumal Beach and Ecopark Kantun Chi. This beach hotel is 12.3 mi (19.8 km) from Xplor Theme Park and 12.5 mi (20.2 km) from Ferry to Cozumel.

Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Enjoy international cuisine at Mystic, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

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Serenity Authentic Glamping Tulum

Carretera Federal Mz 21 Lote 18-4, Xpu-Ha, QROO 77733

Hotel Amenities

Hotel Amenities

Serenity Authentic Glamping Tulum features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Serenity Authentic Glamping Tulum has designated areas for smoking.

  • Coffee/tea in common areas
  • Number of outdoor pools - 1
  • Number of bars/lounges - 2
  • Full-service spa
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Year Built - 2016
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Safe-deposit box at front desk
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Airport transportation - drop-off (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 30
  • Number of floors - 1
  • Number of buildings/towers - 1
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Serenity Authentic Glamping Tulum offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. This Xpu-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Free WiFi
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Deck or patio
  • Toothbrush and toothpaste not available

Where to Eat

A complimentary manager's reception is offered each day.

Mystic - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Serenity Beach Club - Onsite theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 2 and younger are not allowed at this property. All guests older than 2 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 48 hours

Fees

Optional extras

  • Airport shuttle fee: USD 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
  • Serenity Luxury Tented Camp Xperience Hotels Hotel
  • Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
  • Serenity Luxury Tented Camp Xperience Hotels
  • Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
  • Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
  • Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
  • Serenity Eco Luxury Tented Camp Xperience Hotels
  • Serenity Luxury Tented Camp by Xperience Hotels
  • Serenity Tented Camp by Xperi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 2 years old and younger are not permitted at this property.

Contactless check-in and contactless check-out are available.

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