Serenity Authentic Glamping Tulum

3.5 star property

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Photo gallery for Serenity Authentic Glamping Tulum

White sand
Reception
Outdoor pool, sun loungers
Beach bar
1 King Bed, Jetted Tub, Garden View (Bliss Tent)  | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Carretera Federal Mz 21 Lote 18-4, Solidaridad, Xpu-Ha, QROO, 77733
  • Place, Cenote Azul
    ‪1 min drive‬
  • Place, Cenote Cristalino
    ‪1 min drive‬
  • Place, Ecopark Kantun Chi
    ‪2 min drive‬

Room options

1 King Bed, Garden View (Harmony Tent) 1

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Two Double Beds, Garden View (Harmony Tent)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed
  • Free WiFi

1 King Bed, Jetted Tub, Garden View (Bliss Tent)

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Cabin

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

1 King Bed, Garden View (Harmony Tent)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

Similar properties

About the neighborhood

Xpu-Ha

When you stay at Serenity Authentic Glamping Tulum in Xpu-Ha, you'll be by the sea, within a 15-minute drive of Akumal Beach and Cenote Azul. .This beach hotel is 12.3 mi (19.8 km) from Xplor Theme Park and 12.5 mi (20.2 km) from Ferry to Cozumel.

What's nearby

  • Cenote Azul - 1 min drive - 1.2 miles
  • Cenote Cristalino - 1 min drive - 1.4 miles
  • Ecopark Kantun Chi - 2 min drive - 1.8 miles
  • Xpu-ha Beach - 2 min drive - 1.4 miles
  • Puerto Aventuras Marina - 4 min drive - 3.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 76 min drive

Restaurants

  • ‪Capri - ‬3 min drive
  • ‪Beach Buffet - ‬3 min drive
  • ‪Tropical Buffet - ‬4 min drive
  • ‪Strikers Sports Bar - ‬3 min drive
  • ‪Palmeras - ‬4 min drive

About this property

Serenity Authentic Glamping Tulum

Serenity Authentic Glamping Tulum offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. This Xpu-Ha hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at Mystic, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are served on weekdays from 8:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Mystic - This family restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.
Serenity Beach Club - Onsite theme restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Weekday continental breakfast available 8:00 AM to 10:30 AM for a fee: USD 13 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Mystic
  • Serenity Beach Club

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 13 2026 to January 31 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 2 and younger are not allowed at this property; All guests older than 2 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 13 per person
  • Airport shuttle fee: USD 120 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0123008fb13a8

We should mention

This property does not have elevators
Children 2 years old and younger are not permitted at this property

Property is also known as

Serenity Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels Hotel
Serenity Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Luxury Tented Camp Xperience Hotels
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels Hotel
Serenity Eco Luxury Tented Camp Xperience Hotels Xpu-Ha
Serenity Eco Luxury Tented Camp Xperience Hotels
Serenity Luxury Tented Camp by Xperience Hotels
Serenity Tented Camp by Xperi

Serenity Authentic Glamping Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 228 reviews
Rating 8 - Good. 60 out of 228 reviews
Rating 6 - Okay. 12 out of 228 reviews
Rating 4 - Poor. 11 out of 228 reviews
Rating 2 - Terrible. 8 out of 228 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Room was unique, spacious and hammock was perfect
Pool
Deck of our tent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joline

Liked: Cleanliness, staff & service, amenities
Staff is great, place was clean. The room had ac/heat (nights are a bit cold 17/19c) and there was hot water for thee showers 4 stars only because I didn’t really enjoy the restaurant food. Drinks were good though The beach is about 5 min walk from the front desk and there are beach chairs for rent and well as a couple of restaurants Overall a really nice place stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Well this was my first time glamping and WOW… this is the way to go!!.. simple.. quite!.. affordable.. it’s in the jungle with easy access to the beach and main road!.. free access to the beach club basic food and good drinks!!. Don’t miss the sunrise at the beach!! Absolutely glorious!!. As per service… wow wow wow!!. I never had such a great experience.. special thank you to Alejandra that went well above and beyond the call of duty!!. Beautiful person inside and out!!. Thank you for helping us out on our pitch!! I’ll be going back hands down !!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome beach super close and walking distance to Cenote Minotaur
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 7 nights in Dec 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience for Glamping.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience to feel free, close to the beach whici is ideal for the kids
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Will come back
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quaintness!
Stayed 7 nights in Feb 2023
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful location
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely feel, grounds and staff plus a pretty stretch of beach. Earplugs are provided for road noise which seemed minor except aroun 5am.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nidzfar Julkarnain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, price not really expensive , accessible to beach , you can also use public transport if you want to go to playa de Carmen where you can go to Cozumel and swimming pool very good
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Ellen Gilsenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here - it was so peaceful. The staff are lovely and the food was decent! You're so close to the beach which is glorious and, I was told by multiple travellers, much nicer than Tulum and Cancun. I had the best time, thanks to the Serenity staff for looking after me so well :)
Verified

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Very quiet you have your privacy easy acess to beach! Beach was beautiful, Food was delicious! Defenetly will be back with our kids!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Analizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff amazing, helpful
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much nicer than expected!

So much nicer than expected! Grounds are gorgeous and lots of very thoughtful details through the walkways to the “rooms” we really enjoyed and would come back for sure.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
I was only able to stay for one night, but I wish I could have stayed longer! The tent and grounds were GORGEOUS!! It was exactly what I needed for a quiet, relaxing stay. I could have laid in that hammock all day <3 I'll be back for sure!
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the relaxed atmosphere of staying at this property. The staff was so helpful and friendly with giving recommendations and solving any issues. Great ammenities and very laid-back atmosphere. I would highly recommend!
Verified

10/10 Excellent

Seungwoo

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Mar 2025
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tropical space. Will be better when all the area construction is finished.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Ryall

Liked: Cleanliness, property conditions & facilities
Great getaway to slow down and get in nature. Loved the tents, beach and experience. Unfortunately restaurant is painfully slow, with poor service over priced. Other than that, it’s a quaint little getaway!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Beatifull
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Guadalue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked property
Stayed 1 night in Sep 2022
Verified

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Our room could not have been better. It exceeded my expectation. The restaurant was a disappointment. I'm an early riser and waiting until 8:00am for coffee was inconvenient. Also the breakfast menu was limited and not great.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities
Food was terrible if you combined the breakfast lunch and dinner menu there’s maybe 15 items the pool was filled with kids who I’m sure where not stayin at the property the drinks at this place were horrible not one good bar tender the beach club is filled with locals