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Hotel Portonovo Plaza Malecón

3.0 star property

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Photo gallery for Hotel Portonovo Plaza Malecón

Standard Doble | In-room safe, desk, soundproofing, free WiFi
Terrace/patio
Reception
Interior
Business center

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Room service
  • Pool
  • 24/7 front desk
  • Air conditioning
$162
$135 nightly
$162 total
Total with taxes and fees
Dec 22 - Dec 23

Explore the area

View in a map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Place, Camarones Beach
    ‪1 min walk‬
  • Place, Teatro Vallarta
    ‪2 min walk‬
  • Place, Malecon
    ‪5 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, soundproofing, free WiFi

Basic Room

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, soundproofing, free WiFi

Room Standard

  • 258 sq ft
  • Sleeps 2

View all photos for Room

In-room safe, desk, soundproofing, free WiFi

Room

  • 258 sq ft
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free WiFi

Double Room Standard

  • 301 sq ft
  • Sleeps 4

View all photos for Standard

Standard | In-room safe, desk, soundproofing, free WiFi

Standard

7.4 out of 10
Good
(34 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Doble

Standard Doble | In-room safe, desk, soundproofing, free WiFi

Standard Doble

8.0 out of 10
Very good
(31 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puerto Vallarta

With a stay at Hotel Portonovo Plaza Malecón, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Bay of Banderas. .This hotel is 3 mi (4.8 km) from Cruise Ship Terminal and 1.2 mi (2 km) from Playa de los Muertos.

What's nearby

  • Camarones Beach - 1 min walk - 0.1 miles
  • Teatro Vallarta - 2 min walk - 0.1 miles
  • Malecon - 5 min walk - 0.3 miles
  • Playa Las Glorias - 12 min walk - 0.7 miles
  • Playa de los Muertos - 3 min drive - 1.5 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 22 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Rico Mac Taco - ‬1 min walk
  • ‪Café La Ventana - ‬2 min walk
  • ‪Mangos Beach Club - ‬2 min walk
  • ‪Birreria y Taqueria liz - ‬3 min walk

About this property

Hotel Portonovo Plaza Malecón

Hotel with free breakfast, 6-minute walk to Malecon
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 2 2025 to December 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from September 2 2025 to December 21 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Reviews

Hotel Portonovo Plaza Malecón Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 429 out of 1005 reviews
Rating 8 - Good. 296 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 66 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

Reviews

10/10 Excellent

Gloria Blanca

Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a convenient location close to the beach, but not in the nicest area of the city. The breakfast and staff were amazing!
Stayed 6 nights in Jun 2025

8/10 Good

Tammy, New Westminster

Traveled with partner
The room was clean. Great location. Pool area could have had a couple more umbrellas. It was very hot and there was only one umbrella set up. Other than that it was a good hotel. Breakfast was good as well.
Stayed 1 night in Jul 2025

8/10 Good

Alejandro, carrollton

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked my stay, and I would come back, I just think some of your staff needs some retraining, the breakfast ladies were great, when I left. The front desk just said, that's all, not how was your stay, good morning, you need a taxi, come back, nothing. I think they could do better, having said that, I would probably go back.
Stayed 5 nights in Jun 2025

2/10 Terrible

Doreen Marie

Disliked: Cleanliness, property conditions & facilities
Property was in poor condition. The pool was not functional. It was so dirty you couldn’t see the third step in the pool. It’s dark and gloomy in the lobby area. It’s on the main street. The traffic is extremely noisy and I made loud noise from the traffic. The bathrooms were a little dirty. Upon arrival the balcony door scrapes the floor and makes a really no noise to go outside to the balcony. Unfortunately, I will not stay at this property again overall, the property needs a maintenance clean up.
Stayed 5 nights in Jun 2025

10/10 Excellent

IGNACIO, CHICAGO

Stayed 2 nights in Jun 2025

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
You get what you pay for. Would not recommend the double rooms during summer here. Rooms are too small, poor a/c and too humid.
Stayed 4 nights in Jun 2025

6/10 Okay

James, Vancouver

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fine But could not sleep Due to traffic on cobblestones Very loud all night
Stayed 1 night in Jun 2025

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto mucho, que esta muy amable el personal y la comida del comedor super rica.
Stayed 3 nights in May 2025

10/10 Excellent

Armando, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 2 issues. They only provide 2 bath towels but we were 2 adults 1 child. There were a lot of roaches. I let the staff know and they advised me to keep windows shut and took care of the problem immediately. The staff was so awesome the food was amazing. Even the guest were amazing. I had the best stay ever. It’s the perfect location and affordable and so many things right outside the hotel to see do shop etc.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Super nice staff.
Stayed 4 nights in May 2025

6/10 Okay

Jonathan Noel, Reno

Traveled with partner
Poorly maintained, shower door didn’t close properly, water leaked outside shower, bathroom door frame corroded, corrosion on walls too, closet’s shelf nailing coming loose, lights fixtures corroded.
Stayed 7 nights in May 2025

8/10 Good

John

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Margie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Ali

Disliked: Staff & service, amenities, property conditions & facilities
Not attentive, and not very friendly also everything is so old.
Stayed 2 nights in May 2025

2/10 Terrible

Cris

Disliked: Staff & service, room comfort
Customer service could have been better.
Stayed 2 nights in Apr 2025

8/10 Good

Corrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel if you want to be near everything. Is only a couple of blocks from our favorite restaurant Ah Caramba. Couple blocks from the Malecon and market. Tons of restaurants in any direction and a public beach around the corner. The staff was always friendly
Our room was perfect, beds are comfortable. We had a street face balcony. It is noisy, but we thought it was funny and part of the charm.
The beach is just around the corner, great beach, beautiful views and water.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was awesome. build your own Huevos Rancheros, pancakes, fresh fruit and more. Hotel clean with comfortable beds. 1/2 block from the beach and next to big grocery store. Definitely stay here again.
Stayed 4 nights in Apr 2025

4/10 Poor

Andrea

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated this place from check in. If it was more than 1 night i would have left. Check in staff was not bilingual, and kind of rude. Our bellhop was good and tried his english and helped with my Spanish. It was the smallest hotel room i have ever seen with the smallest bed ever. I dont know if it was even a double. The pool was so dirty i didnt use it, and you couldnt see through the glass on the rooftop patio. Shower door didnt shut and got water All over the tiny bathrooom. Sheets had stains. No pool towels... ugh!
Stayed 1 night in Apr 2025

8/10 Good

ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break from the northern cold

Staff was pleasant and accommodating. Asked for a quiet room. First night we were given a room in the front side of the hotel. It was too noisy for us from traffic, very early in the morning. Changed to a room in the back (ocean side) for the rest of our stay. Quiet and pleasant. Beds in both rooms were comfortable. Air condition was good but created a musty odor. Shower stall was big but the placement of the shower head (in both rooms was located beside a corner beam) made it feel tight. Breakfast buffet was good, fresh fruit and eggs, juice, yogurt, sides. Coffee was not available prior to restaurant open hours. Bottled water was provided for the first day only. The hotel is located 3 blocks from Malecon, close for nice walks and far from the blaring music of the bars. There are various restaurants and coffee shops in the area, research the travel blogs to find one that fits your taste and budget. Mcds and Starbucks for coffee and ice cream for the boardwalk stroll. Clean attended washrooms (10 pesos) available. We did not have a car, walked the area. The bus system is good, but needs some knowledge in order to be used effectively.
Stayed 3 nights in Apr 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always very friendly and helpful during the entire stay
Stayed 5 nights in Apr 2025

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Close to everything
Stayed 1 night in Apr 2025

6/10 Okay

Leon

Liked: Cleanliness, staff & service
I booked this hotel as I had stayed there before. They had a good breakfast and an elevator. The elevator was important as I was having hip problems and breakfast was served on the top floor. Elevator was out-of-order. No handrails in the stairway. No wardrobe or any other means to hang up clothing in the room. I will only stay here again if the elevator is repaired. In the meantime, their Expedia listing should remove the fact that they have a functioning elevator.
Stayed 8 nights in Feb 2025

10/10 Excellent

Colette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptional… the premises were extremely clean… perfect location steps away from the beach … could not have had a better stay….
Stayed 8 nights in Mar 2025