With a stay at Hotel Portonovo Plaza Malecón, you'll be centrally located in Puerto Vallarta, steps from Bay of Banderas and 7 minutes by foot from Malecon. .This hotel is 3 mi (4.8 km) from Cruise Ship Terminal and 12.1 mi (19.4 km) from Nuevo Vallarta Beach.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Stay in one of 45 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Puerto Vallarta? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 8:00 AM to 11:00 AM
Things to do
TV in common areas
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
205 square feet of conference space
24-hour business center
Computer station
Meeting room
Accessibility
Elevator
More
1 building
4 floors
Built in 2009
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta
Hotel Portonovo Plaza Malecón Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Primero la tarjeta de la habitación fue un problema, pero esto es común y no suele ser un gran lio, el problema es la habitación, esta muy descuidado, el techo del baño esta repleto de humedad y mala condicion, al ducharte toda el agua sale al baño haciendo un enorme charco.
The rooms are nice, the hotel is under renovation. It will be beautiful, I would stay there again, includes breakfast, delisious.
Angelica
Stayed 4 nights in Nov 2025
6/10 Okay
Vilma
Dec 13, 2025
Liked: Cleanliness
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits.
Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
Vilma
Stayed 8 nights in Dec 2025
6/10 Okay
Kelvin
Dec 10, 2025
Kelvin
Stayed 2 nights in Nov 2025
8/10 Good
Judith
Dec 9, 2025
Judith
Stayed 7 nights in Dec 2025
4/10 Poor
Mario
Nov 30, 2025
Liked: Staff & service
Beaucoup trop de bruit et mauvaise odeur dans la toilette
Staff are good. Room was not good. Found cockroaches in the room. No pool as it was under construction during the time I visited but it was not mentioned during the booking. No wifi in the room I got and had to go to the lobby.
Nice hotel on a convenient location close to the beach, but not in the nicest area of the city. The breakfast and staff were amazing!
Brent
Stayed 6 nights in Jun 2025
8/10 Good
Tammy, New Westminster
Traveled with partner
Jul 16, 2025
The room was clean. Great location. Pool area could have had a couple more umbrellas. It was very hot and there was only one umbrella set up. Other than that it was a good hotel. Breakfast was good as well.
Tammy
Stayed 1 night in Jul 2025
8/10 Good
Alejandro, carrollton
Traveled with family
Jul 9, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked my stay, and I would come back, I just think some of your staff needs some retraining, the breakfast ladies were great, when I left. The front desk just said, that's all, not how was your stay, good morning, you need a taxi, come back, nothing. I think they could do better, having said that, I would probably go back.